Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.2  
Price
4  
Quality of Work
4.3  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

efficient, friendly and accommodating

By me on 5/30/2019 at 10:32 PM. Helped by Chris- the sales guy, Tina - internet sales, Bill the business mgr..

The dealership was quick to work with on getting me in and out with my new 4Runner. Chris was great at going through the details but in a timely manner and focused on what was important to me not him. It was nice to find a dealer who executed what they said they would do and without pressure. I

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Azzo

By ystevanus on 5/27/2019 at 6:52 PM. Helped by David Azzo.

Great person to work with and paitent to get that sale. Got what I wanted at the price we all wanted. Thank you so much David. - Yoshi

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Responsive and Friendly

By Willett on 5/24/2019 at 8:50 PM. Helped by Christ Szymczak.

Chris was friendly and responsive. He worked to get the best price for my trade in and was able to process the sale quickly once the price was agreed to. We were able to communicate by phone an email all the way through the process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience!

By TaylorGet on 3/26/2019 at 3:48 PM. Helped by Payton, Matt.

I had a great experience with this dealership. One of my family members recommended them because they have bought and leased from them and get their cars serviced from them as well. Going to a dealership can be stressful- especially when your credit is not perfect. I was fully prepared to be disappointed or be told that my only option was a car that was going to be way out of my price range. Luckily, I was not disappointed at all! My husband and I met with Payton who was professional, friendly and attentive to our many questions regarding a lease (we never leased before). He made us feel confident in our decision to lease a car and went out of his way to make sure we could stay within our budget. Matt in finance also pulled some strings to make this happen and we much appreciate everything he did to help us leave with our new car that day. We had a trade-in as well and felt as though it was appraised at a fair value. I wouldn't hesitate in recommending them to anyone- we have three Toyotas now and plan on getting our regular service done by them as well.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible experience

By RB on 2/17/2019 at 9:18 PM. Helped by Christopher Szymczak.

They were considerably more money on their lease than Manchester and Nashua. I told them to not contact I.e. "Do not contact" yet they continued to call, text, and email. I sent a picture of the truck I leased that was $20 less per month along with "Do not contact." It still kept coming. This dealership is the quintessential old school dealer that tries to sell at the highest price with fake gimmicks. Don't be fooled, just don't go. Manchester and Nashua will blow their doors off on price.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Liars

By Madminiguy on 12/15/2018 at 8:34 PM. Helped by Tyler.

Worst dealer in NH. Bought a used vehicle from them as a Christmas gift for our 15 year old. They lie and scam!!!!!!!!! Bad business

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tyler

By yotasales on 12/7/2018 at 3:57 PM. Helped by Tyler and Donna and Karen.

This was a great experience and we are overall very pleased with the service and sales. Tyler helped us find exactly what we asked for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience- David Azzo RECOMMENDED

By Monique_V on 11/27/2018 at 9:09 PM. Helped by David Azzo.

Mr. Azzo was of great assistance to us. He provided excellent customer service, while maintaining a friendly, approachable demeanor ready to answer any and all questions. He knew the product well and had lots of patience with us as we made our decisions. The process was overall very smooth and painless. He was honest with us and let us know that he had only been working at Bill Dube for about 5 weeks, but you wouldn't guess it based off how knowledgeable he was. Highly recommended!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome people great deal!

By Will72889 on 11/24/2018 at 8:38 PM. Helped by David Azzo.

I was in the market for a Tacoma didn’t need one was just shopping. I spoke to David Azzo earlier in the week about a couple different options I found on there website. We scheduled an appointment, David was right at the door when I walked in, no hassle no pushing and very relaxed here. I wound up making a purchase after David took me out for a test drive and we crunched some numbers. Everyone at Dube Toyota is great and very relaxed environment, I would highly recommend to anyone that is in the market for a Tacoma to contact this deal and especially David! Thank you again guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best deal out there and friendly service from Bill LaGrange!

By kristin2018 on 11/15/2018 at 5:26 PM. Helped by Bill LaGrange.

I recently leased a Toyota Highlander from Bill LaGrange. It was such a pleasure to work with him from start to finish and so easy to make the deal, even from a different state. Bill set everything up so that all I had to do was come in for the paperwork and I was ready to drive my new car home. No pushy sales, just awesome, friendly customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford F150, work truck

By Ed on 11/12/2018 at 6:39 PM. Helped by David Azzo & Karin Wade.

It was a pleasure to work with Mr. David Azzo-Sales Person & Ms. Karin Wade on buying this truck for our company. It was smooth transition, clean truck and well prepare during the paperwork financing process Thank you David for all your hard work and dedication. We will be back for another truck or van shortly. Just keep in touch Thank you Ed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bill LaGrange is truly one of the best!

By mdaleycrotto on 10/23/2018 at 12:18 PM. Helped by Bill LaGrange.

I recently purchased a new truck from Bill Dube Toyota and worked directly with Bill LaGrange from start to finish and can confidently say that he is one of the friendliest and most competent salesmen I have ever worked with. Even though he was constantly busy, running around dealing with multiple customers at one time, he made sure to give me the utmost attention, courtesy, and adequate amount of time needed when we were face to face or communicating over the phone or via text. For someone to be as busy as he was and make it seem like you were his only customer is a skill that is rarely seen and shows that he, not only, cares about his customers, but possesses a wealth of proper experience that will benefit his customers. These are all qualities that I find extremely reassuring when making such a large and infrequent purchase. Even well after I had purchased the truck he has been in contact with me, periodically, making sure that the vehicle is still of the highest satisfaction. Furthermore, everyone I had to work with at Bill Dube Toyota was great and easy to work with. If you work with Bill LaGrange at Bill Dube Toyota you will not be disappointed.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchased a 2016 Toyota Highlander

By Dobson Weezzy on 10/16/2018 at 12:18 AM. Helped by Bill LaGrange and Josh Gray.

The day started with an oil change for our 2011 Highlander. After waiting and looking over the 2018 we decided to see what was available for a used newer Highlander. Ended up buying the 2016 and trading in our 2011. Bill LeGrange explained the facts about a newer model and with great negotiations for trade in it made sense to upgrade. Josh Gray was very helpful in finding a lender that fit our requests. Thanks guys for a great experience. Louise and Dennis Dobson

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Dealer willing to negotiate!

By Jim P on 10/8/2018 at 5:18 PM. Helped by Bill LaGrange; Donna St. Pierre & Joshua Gray.

Recently purchased 2018 RAV4 using trade-in. Great experience from trade in value to new purchase price. Finance manager was professional, experienced, no haggle person.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

They will sell you a car from a junkyard if they will

By Good custuner on 10/6/2018 at 8:48 PM. Helped by Used cars manager.

Bought a truck and five miles from the dealership, truck has a break problem, transmission problem and they gave a way promise like a candy

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer, Willing to work with you.

By BENJI2018 on 9/19/2018 at 6:53 PM. Helped by Bill LaGrange, Josh Gray.

I went in to purchase a used vehicle initially that would have put me far underwater with my trade. After being recommended a lease and being shown the numbers for what I was getting I left with a 2018 Toyota Tacoma that I've wanted for about 5 years. Thank you Bill LaGrange for all your hard work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Bought new Avalon.

By Avalony on 7/6/2018 at 10:11 PM. Helped by Bill LaGrange.

Dube Toyota worked with me to obtain a new Avalon at an attractive price point after Toyota and dealership discounts. After the purchase, the car had to be fitted with adaptive controls which ended up taking 2 months to arrange. At each step of the process the salesman, Bill LaGrange went beyond my expectations in terms of understanding and cooperation. AND this was AFTER the sale was consummated. Bill even offered to personally drive the vehicle to the shop that installs the controls. Pleasant, professional and helpful.....I'll be back.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

2017 Toyota Tacoma -

By Too-Sad on 12/26/2017 at 5:30 PM. Helped by Dan, Ian from Toyota and Tri City Towing.

Transfer Case went during snow storm on Rte 16 in Rochester NH. Had it towed and then repaired. Bumper was cracked when returned. No one is taking responsibility.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleasant Experience

By CJ Rousseau on 7/18/2017 at 1:53 PM. Helped by Anne, Brian, Rick.

I recently purchased a 2015 Toyota Tacoma. This was the easiest and most pleasant experience I've had at any dealership. Brian answered all my questions and kept me informed throughout. Anne and Rick worked really hard to get top dollar for my trade to make the deal work. I was able to take delivery the same day, they did a great job cleaning the car up, helping me schedule my inspection and making sure I was all set before leaving. Everyone went above and beyond, I'll definitely be back to purchase my next vehicle and highly recommend Bill Dube if you are looking for a new or used car! Thanks Everyone, I love my new truck.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bunch of xxxxxxxx

By BillDuneToyotaSucks on 4/26/2017 at 11:11 PM. Helped by Ron.

Went to visit them cause they said they would offer me 11,000 for my motorcycle in writing via email and text then when I get there they say they will only give me 8000 and I am using truecar website and they were not going to honor the price as previously discussed. And the sales manager is a utter complete xxxxxxx that was disrespectful and rude. I will never send anyone here at all. I know not all dealerships are gonna be fantastic all around but this by far was the worst. Please don't buy a vehicle here you will regret it!!! Ron the sales person I was working with was a nice friendly guy but everyone else was subpar.

I would not recommend this dealer.