Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Service and Recall

By maxxie09 on 12/12/2017 at 11:55 PM. Helped by Sara.

I have always had a very good experience with the service department work is done in the time estimated and service advisors and always very pleasant and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By dawna1215 on 12/9/2017 at 7:17 PM. Helped by samantha.

My experience was very strong. Service staff was pleasant, knowledgeable and informative. Work was completed in the time that it was estimated to be done. no pressure not to post phone additional optional work on my vehicle. However, this remainder of this survey is tedious and I may skip it following my next servicer appointment.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Routine service plus a new car test drive

By WhiteStreak on 12/9/2017 at 8:42 PM.

I went in for an oil change and inspection. Service was efficient and friendly. While waiting, I checked out a new Ioniq. A great use of my time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the way to go

By BM1969 on 12/9/2017 at 5:18 PM. Helped by The financial team was perfect.

Simply perfect, I came to renew a lease. I set down with Raj. to discuss the the upgrade I wanted to have in the new car, and clearly gave Raj my price range. Within 20 minutes, I was test driving the vehicle that best suited my needs. Within 30 minutes the deals was made in my budget. In less than 2 hours i drove off with a new car. It cannot get better than that perfect

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience... We Always Lease from Bill Dube

By megh0430 on 12/6/2017 at 5:17 PM.

This was our second lease, and this experience was just as good as the first. They have always been professional, knowledgeable, and trustworthy. We highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ioniq Hybrid

By raquib on 12/5/2017 at 12:53 AM.

Kristen was great throughout our buying process and, after going to a few dealerships to test drive cars and see what they had to offer, it was her friendliness and knowledgeability that brought us back!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Leased car

By heather12ross on 12/2/2017 at 5:20 PM.

Kristen was very nice and friendly through out my entire visit at bill dube Hyundai. She was very informative and understanding of my needs when looking at the car. She also followed up via phone call the week after to check in to see how I liked the car and to be sure everything was all set.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Hyundai Tucson

By bcarpenella on 12/1/2017 at 5:19 PM.

I felt the entire process took way to long. Their were periods of long waits. I also think the deal I got was not the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tucson Review

By reneeb21 on 11/16/2017 at 5:24 PM.

Raj was great to work with and got me the exact car I wanted. I love my new Tucson and plan to go to this dealership in the future for all my cars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ease of Purchase

By duaneledoux on 11/15/2017 at 5:22 PM. Helped by Daniel Swartz.

It was please come in Mr.LeDoux , sit down, be comfortable and lets get you into a new Car. It was reassuring from start to finish!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Nickcon on 11/11/2017 at 1:48 AM. Helped by Jim Maloof.

Needed car service. Have been coming here since original purchase. It's a little expensive, but I feel the work is fair and decent overall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress less

By Skip on 11/11/2017 at 12:32 AM.

Greeted on the lot with a smile, never pressured me at all. Out on a test drive within 15 mins. Diverse staff, all friendly. Got everything I wanted in my lease contract. Definitely suggest you stop by Bill Dube in Wilmington, MA. you won't regret it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Working with us to find a lender! Above expectations.

By Sandy Melberg on 10/31/2017 at 6:44 PM. Helped by Dan.

Kind! You all worked with both the primary buyer and cosigner. Kept us safe by generously providing a loaner (free) until the new car was in possession >1wk.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very informative

By tlebel on 11/3/2017 at 9:18 AM.

Mechelle was very helpful and informative about the vehicle that i leased. I would be more than happy to work with her again on my next lease. Thanks Mechelle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Frank Groom on 11/2/2017 at 10:20 PM. Helped by Jim Maloof, Alan Saulnier.

In and out in less than an hour with everything done right. Friendly and helpful service advisor. Very happy with my visit to Bill Dube Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very attentive to detail

By ddoherty13 on 10/31/2017 at 8:12 PM. Helped by Jim Maloof service.

I was in on Saturday for service I wanted to let you know I was highly satisfied in the way Jim handled the service of my vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Santa Fe Lease purchase

By sfire77 on 10/27/2017 at 4:28 PM.

Great people and knowledge of car. Overall experience was excellent. My wife and I are pleased. I will come back for my future car her at Bill Dube, as I am pleased with the salespeople and professionalism by all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Purchase and support

By Guto5 on 10/23/2017 at 11:15 AM. Helped by Dominic and tech who changed my wipers..

I recently purchased a used Sonata Hybrid . No used vehicle is perfect but the Team a Dube Hyundai are doing there best to get it there. A couple minor issues are being taken care of in a timely fashion. Additionally they dropped the vehicle off at my place of work when my schedule wouldn't allow me to leave. GREAT TEAM AND SERVICE ... Mechelle, Dominic and the Mechanic(s). I drove the vehicle round trip to NYC to take my son to the Pats Jets game on 1 tank of gas... The car is AWESOME.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By tracy324 on 10/20/2017 at 4:15 PM.

Excellent service and friendly employees! They took time to explain everything and go over warrantee options in detail. And I Love my new Hyundai Sonata!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Brian Raymond

By bjraymond on 10/13/2017 at 4:18 PM. Helped by Dan Swartz.

Great dealership. Great experience. Dom and Dan were great and very friendly. Evedything was delivered as promised. Will be back for next vehicle purchase for sure. Thank you.

I would recommend this dealer.