Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Jurban94 on 7/5/2018 at 9:31 PM.

Went into the dealer wasn’t expecting to walk away with amazing f150. Will is straight forward, he works to help the customer. I will return to BillKay and to Will in the future. Will also recommend them to famil and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best deal I could find

By mscott on 6/30/2018 at 4:22 AM.

Dan gave me the best deal I could find on a brand new Ford Fusion. He did a great job at finding me a car that had everything I wanted without going too far beyond my price range. I’m glad I came to Bill Kay Ford and met with Dan for my first car purchase. Mark H. was also Very honest and informative about the car’s warranty and protection plans.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Straightforward

By chenolay on 6/27/2018 at 10:14 AM.

This dealership is pretty straightforward. You tell them what you need, they'll try their best to meet your expectation. My agent Juan is wonderful in terms of customer service. When it comes to price, they'll give you the best price they can. I am happy with the price I am paying. However, I am from out of state and have some special scenario. I have to go back and forth to work with Mark for the paperwork. Overall, they did a wonderful job to serve their customers. I highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience, helpful staff.

By AmericanMade on 6/27/2018 at 3:18 AM.

Good experience. They worked with my budget as well as being timely. Juan was helpful and did what he could to make the experience easier for me and made the process go faster.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Josel3813 on 6/23/2018 at 8:35 PM.

Very kind and helpfull with all the car buying experience will definitely recommend all of my friends to go and shop at bill kay ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Peffect

By Catalina2017 on 6/23/2018 at 7:52 PM.

They were very friendly helpful went over and beyond the best help ever. Made sure I was happy and found everyone wanted and needed and asked for I would send all my friends with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Tatiana13 on 6/21/2018 at 12:16 AM.

Mark was very helpful and excellent to work with! He had no problem answering all of my questions and was very professional. He made this experience very enjoyable!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Billkayford1 on 6/2/2018 at 11:48 AM.

The entire team at Bill Kay was great. Very accommodating and willing to help me find a great car. Danny was great to work with. Felix did a great job walking me thru all the paper work. Go see Danny if you are looking for a car at Bill Kay.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Sully63 on 5/24/2018 at 11:54 PM. Helped by Joe V.

Great experience Joe V was my salesman,great guy and everyone else who helped.Felix,Corey. Just a allaround great job by them.Definatly buy from them again and recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very comfortable experience..

By escape1 on 5/21/2018 at 11:10 AM. Helped by Potter.

Everyone there was very helpful in us getting the right car for us especially Joe Venturella. The financing went very smoothly and the whole overall experience was seamless.

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
5   Overall Experience
3   Price

Replacing our totaled car

By Bob on 5/9/2018 at 10:25 PM.

We came 2 1/2 hours to purchase a vehicle that was identical to our car that was destroyed in an accident. They had that car and the staff went out of their way to make the experience a positive one. Thank you to the entire staff. Bob and Dianna Stock

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good and very helpful person now very well explained

By José G on 5/7/2018 at 3:18 AM.

Very helpful personal very well explained very courteous overall excellent experience Excellent price excellent product very good value very good price overall very happy and very satisfied with my purchase of my new F1 50

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience At A Car Dealership !!!!!!

By hi-de-ho on 5/2/2018 at 7:38 PM.

Enjoyed dealing with all of Bill Kay's staff and especially with Brian. Brian was very helpful and patience.No pressure !!!!! Made sure that we got the answers to ALL of our questions. Thank you!!!! Chris & Carol.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Successful purchase

By TruckerPhil on 4/30/2018 at 2:17 AM.

Daniel steered us through the sales process from start to completion. He willingly walked the lot, showing us all the vehicles that fit our needs. When we sat down Daniel realized he did have the vehicle in stock. He quickly got quite a few other cars moved and showed us a clean and ready SUV. Corey got the SYNC paired with my phone and walked us through all the preferences. That was icing on the cake.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are a great team

By Semaj54 on 4/27/2018 at 5:53 AM.

Customer service is on point comfortable some dealership make you feel like on edge like we can't do anything for you and out the door you go theses guys make a strong effort to make you happy and I truly thank the team at Bill Kay I'm so glad I chose you .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied

By M and M's on 4/24/2018 at 2:12 PM.

Everyone was friendly and helpful. They made sure we got the vehicle we wanted. They made an excellent buying experience for us. I would definitely recommend them to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Stranded w/o Car on 4/25/2018 at 1:00 AM.

Dan was very friendly, knowledgeable about cars and their accessories. Explained how to use all the buttons and synced my cell with car. I firmly believe he got me the best deal possible, going back to finance several times. Even though finance took a lot of time, he made sure I was comfortable, gave me water and candy and great conversation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spectacular

By Marge on 4/15/2018 at 6:14 PM.

Been Ford person since ‘98 and by far this year was less stressful and more satisfying as customer. Stan met me in the lot and answered my questions. Was ready for new car and within 24 hours I was satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impressed with intent to recommend

By B Dalzell on 4/11/2018 at 10:03 PM.

O.C. was a consummate professional from our first conversation. He got the new Edge to the dealership that I wanted, then I put some dough down to hold it. Four days later, we closed the deal and it truly went better than I expected. I would recommend this dealership, buy from them again, and specifically recommend this salesman. Brian D

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was most satisfieing

By Newcarescape on 4/8/2018 at 7:33 PM.

Every one there was professional!! I enjoyed the visit!! Will recommend this ford dealer ship to my family and friends !! The staff was all friendly

I would recommend this dealer.