Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great experience

By premierhorizons on 8/21/2019 at 5:13 PM.

Dealership had a very warm and inviting atmosphere. Bert was a pleasure to work with, very knowledgeable. Alan took care of warranty repair excellently. Overall very happy and would do business here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By SANDERKAT on 8/21/2019 at 3:49 PM. Helped by Bert Tvrz great salesman.

You can not beat the customer service that I experience here. Been going here to service my Honda's for 30 years. Alan is the best. I will continue to to keep my Honda in tip top shape.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil Change

By Canuck36 on 8/21/2019 at 1:30 AM.

I've come in here a few times and each service member is fantastic to work with. The last 2 times I've worked with Sam. He's the nicest service guy I've met and thouroghly go through and explains any issues with your car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick Service

By janice.e.drew on 8/19/2019 at 6:39 PM.

I had a flat tire that needed to be repaired and I was under a tight time constraint. Sam Rios told me to bring it in and they'd get me on the road as soon as possible. The repair was done quickly, as Sam had promised, and I made it safely and on time to my appointment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By theft42 on 8/19/2019 at 4:33 PM.

Had a great experience with Bert. He was a fantastic salesmen and was very knowledgeable about the civic I have now purchased. Would recommend him to anyone. He treated me with respect and just like family.

I would recommend this dealer.

Overall Rating

4.0  

5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Tire issues

By GRAMAJANN66 on 8/16/2019 at 5:08 PM.

Was fixed but had to come twice because of lack of simple part having to be ordered. Something simple and probably universally used over a large spectrum of your vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

New Honda CR-V

By burnetlj on 8/16/2019 at 2:50 PM.

First time buying a new car, love the CR-V - Great color! Test drove other makes, best car for the price, especially with all the added features.... i.e. Apple Play. Thank you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil change

By JWQUINN on 8/16/2019 at 12:11 AM.

Everything done quickly even though I did not have an appointment. I was prepared to drop it off but ended up just staying until it was finished.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, as always

By albertrybka on 8/15/2019 at 5:16 PM.

Kathy and the service team provided a timely, courteous, and efficient oil change. They also gave me a heads up on some additional maintenance that I'll be needing soon, so I'll be coming back soon!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine car service

By MCAPARULA on 8/15/2019 at 5:10 PM.

The service was faster than expected. All service and payroll personnel were friendly, courteous, and informative. The wait area was clean and comfortable and nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Courteous, no pressure and best deal in 100 miles of Bloomin

By surindersethi on 8/15/2019 at 3:47 PM. Helped by Finance Manager Steve.

It was a great experience to deal with staff, especially with Bert Tvrz. I bought 2019 Pilot Touring after searching with many dealers. Bill kay honda is the best. No one could beat their offer for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expectations met! 👍

By Dmack on 8/15/2019 at 3:37 PM.

The Bill Kay Honda Service dept experience was true professionalism. My appointment time was met the services performed and no extra sales of services were pushed by the Service staff. 👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By bkoskinas on 8/14/2019 at 7:57 PM. Helped by Gino P.

I went into Bill Kay Honda looking to purchase a Honda Odyssey. I told Gino what I was looking for and he brought around the perfect car! I was shocked of all the features the van has and how Gino knew so much about every one of them. Gino is definitely well educated and was an amazing salesman. We ended up leaving with the odyssey he brought around and it wasn’t an extremely long process. I would recommend Bill Kay Honda to everyone and suggest working with Gino!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great and quick.

By wdilday on 8/14/2019 at 5:23 PM.

Helped me in a timely and convenient manner. Was able to specify what I needed to get done online, book the appointment online, and then just went in and was able to get the service completed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience. Personnel very helpful and courteous.Bi

By patwolski on 8/14/2019 at 3:29 PM.

Bill Kay dealership provided an excellent car buying experience. Bert, my car salesman was extremely knowledgable about the car and its technology. So very helpful!

I would recommend this dealer.

Overall Rating

3.0  

2   Customer Service
3   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Well...

By JACK.LAMOTTE on 8/12/2019 at 7:38 PM. Helped by I did not bother to get names.

Did a good job, took an hour longer than expected, and it was supposed to take 2+ hours to begin with. Watched lots of people come in and out while I was waiting which bothered me a lot considering I had an appointment that I can only imagine was slowed down by walk-ins that for some reason took priority over my service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By dgrabow75 on 8/12/2019 at 6:36 PM.

Best service and parts team around! Had my CRV serviced and was very satisfied with the work done. My advisor made it easy. Why go anywhere else?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By rocket63 on 8/12/2019 at 4:40 PM. Helped by Tony Baio.

First used car purchase at Bill Kay after 29 years of buying new Honda’s. Bought a 2016 Honda Civic for my niece. We both love it. Dealing with Burt Tvrz and Tony Baio was a truly pleasant experience! The whole staff is first class! Love Bill Kay!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Fantastic Service Experience

By duanekuhns on 8/12/2019 at 3:41 PM.

I drive 2 hours to have my Odysseys serviced at this dealership. I live within an hour of 3 other Honda dealers, so that is recommendation enough, but I will write more anyway. It makes no difference if I deal with Alan, Kathleen, or Sam, it is always first class service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall

By marykc48 on 8/12/2019 at 3:28 PM.

Replace the button on my shift gear Per Honda CRV recall on my 2017. I was in and out in less than an hour as promised.

I would recommend this dealer.