Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Pure Excellence

By RitaJ on 10/16/2019 at 6:17 PM.

I always come to get my 2012 Nissan Versa repaired by them because they always do great work. I'm always very pleased. From: Rita Johnson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By 1she-she on 10/15/2019 at 10:09 PM. Helped by Girl taking payment very nice.

Work preformed in a timely manner and in formed of what was accomplished. Even the man iloading the water was friendly asking if there were any takers which we all said no but chuckled. Keep up the good work and treat everyone great and maybe add some bakery and we will continue to drive Nissans!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

It was a great experience

By Rick Bernardi on 10/11/2019 at 7:44 PM.

Everyone was very professional And courteous. Olivia and Carl made sure that we were completely satisfied with our purchase. They did everything we asked them to do in terms of the features we wanted to add.We could not be happier with the results

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Waiting Room

By gladieadams on 10/10/2019 at 7:26 PM. Helped by Jose in finance..

The service area waiting room was clean and provided beverages for those waiting. Ric was of great help to me. We appreciate the service provided to us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By EB7145 on 10/9/2019 at 6:43 PM.

I have the exact car I was looking for! I was in and out and the price was very fair. Everyone was professional and friendly. Great experience, would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Nica3404 on 10/8/2019 at 3:50 PM.

I always have the best service at Bill Kay. The service team is always easy to work with. All work is explained prior to it happening and everyone is pleasant and great to work with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Rogue #4

By Nica3404 on 10/7/2019 at 6:11 PM. Helped by Jose in finance.

I was once again over the top satisfied with Steve and the dealership. Everything went smooth and quickly when purchasing my new white 2019 Rogue.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good experience

By G.OLEARY on 10/4/2019 at 8:16 PM.

Very good experience. Tim Anzalone was very helpful and explained everything to us. Been dealing with Tim for many years and he has been very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best Car Buying Experience

By SouthCounty on 10/4/2019 at 1:06 AM.

I’ve always hated going any buying vehicles because of the pressure put on by sales reps. Tim, however, was awesome. He got me in a new car, explained everything to me straight forward, nothing hidden, and I was able to get to work on time. I went in not expecting to purchase a vehicle, but because it was such a friendly experience all around, I ended up buying a vehicle. And when I explained that I needed to leave by 1:30p to get to work on time, they had me out the door at 1:20p. Honestly I will probably always go to Bill Kay to buy a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowing what you want

By Rogue sport on 10/3/2019 at 6:33 PM. Helped by Jose in finance.

This was probably the easiest deal I’ve done in a long time. The salesperson, Artur, was down to earth and very easy to deal and relate to. I will definitely come back again down the road.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick and thorough.

By daniel.harter01 on 10/2/2019 at 7:31 PM.

Much faster than Firestone. Comfortable waiting area and the staff was extremely nice. Did not oversell any service. Will come back for next service trip.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Efficient

By COWMAM52 on 10/1/2019 at 6:21 PM.

Checked in immediately. Kept updated. Service completed quickly and efficiently. Dealership is clean. Has Wi-fi and TV in waiting room. Water and coffee offered.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Straight shooters. Fair deal. Efficient service.

By Sal on 10/1/2019 at 1:23 AM.

Very pleased with the salesman and the sales manager. Very patient and helpful in answering all my questions. Very passionate about their products. Straight shooters and a fair price. I’d be pleased to recommend them to others and I will return when I’m in the market for a new car again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good bunch of guys

By WAXSALAMANDER on 9/30/2019 at 9:50 PM.

JERIMY IS ALWAYS ON TOP OF THINGS AND KEEPS ME WELL INFORMED...UNFORTUNATELY I HAVE BEEN TO SERVICE MORE OFTEN THE ID CARE TO BE...HOWEVER I AM HAPPY THE WAY THEY TAKE CARE OF MY VEHICLES.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The only Nissan dealer I recommend

By Jack som on 9/30/2019 at 7:47 PM.

This is my 4th Nissan from Bill Kay and Justin Delgodo. Tim was my salesman, he was outstanding. I would never go anywhere else to buy a car, new or used

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very pleasant experience

By TARAMACKO on 9/30/2019 at 6:26 PM.

It was a very nice experience. Rick was very nice and helpful. I would recommend this place again. Everything was completed in a timely manner. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One Day Wonder

By Fredo_Fadez18 on 9/25/2019 at 9:50 PM.

Had to get my transmission replaced and got the best service! Made my day easier by having a tow come take it for me and had it all done and ready the next day! Best service if you ask me. Thanks to all the service department!

I would recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

Problem is unresolved.

By Muranoismycar on 9/25/2019 at 3:28 AM. Helped by Kurt Kruger. Friendly, organized and professional in his work..

View from all 4 cameras is even blurry and unclear. Controls for settings: 1. Contrast and Brightest can be changed but not helped 2. Tint and Black Level adjustments are not working (zero visible changes) Service technician replaced one rear camera. All problems left not resolved: not working all camera settings, unclear view from all cameras. View from all cameras much worst than in my 2016 Murano SL. Very positive part of Service Center is work made by Kurt Kruger. Kurt Kruger is friendly, organized and professional in his work.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and Trustworthy

By KWHITAKER01 on 9/24/2019 at 4:24 PM.

Painless no pressure sales team. Everyone one was inviting and helpful through the process. He showed me multiple options as I requested. Best sales experience in my history of car buying. Will definitely send family and friends to buy next vehicle from him.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Oil change

By Oil change on 9/23/2019 at 5:52 PM.

He provided excellent service and was very courteous and friendly He made the experience very easy and informed me of other options If needed while completing the service

I would recommend this dealer.