Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two Thumbs Up for Bill Kolb Subaru! Orangeburg, NY

By DaveLikesSubaruImprezas on 5/25/2018 at 1:53 AM.

The is our second Subaru Impreza we have purchased from Bill Kolb Subaru and once again my wife and I were very satisfied customers. sOur sales consultant Gary Mendelsohn was excellent!. No pressure sales approach and took a lot of time to discuss Impreza options. He was able to get the color and options we wanted at a very good price. On closing the car sale, Gary spent extra time to go over the car and really seemed sincere in trying to make a car purchase a very positive experience. Highly recommend Gary and Bill Kolb Subaru!!.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful car buying experience

By Flat6 on 5/25/2018 at 12:56 AM.

My wife and I purchased a used Subaru Impreza today from Howard. From beginning to end, everything was perfect. The dealership had plenty of nice vehicles to choose from and I can’t say enough nice things about Howard. Friendly, professionally, efficient, honest, and overall just a pleasure to work with. Look forward to dealing with them in the future and will certainly spread the word of our great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Mastro on 5/24/2018 at 5:27 PM.

John Lyons is wonderful! Fast and quick! Loved going here, it was painless! Love my new car! They were patient and they were thorough which made me love this place even more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT SONNY SERVICED US WITH CARE AND AND COMPLETE KNOWLEDGE

By nana on 5/24/2018 at 8:05 AM.

BEST SERVICE EVER. WE HAVE BEEN SO PLEASED WITH SERVICE AND HAVE TAKEN ANOTHER LEASE. We have been satisfied with the car as well. We have recommended this dealer to our friends.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Howard Bonfield, a true professional

By Roger B on 5/18/2018 at 4:48 PM.

We were very happy with Howard Bonfield who handled our purchase of a 2018 Suburu Forester from the moment we stepped into the door until the day we drove away with our new car. Howard is relaxed and clearly knowledgeable. He is kind and attentive and answers any question thoughtfully And with obvious expertise. We are very happy with the whole experience and greatly appreciate Howard Bonfield,s proficient and detailed care and advice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Returned leased vehicle and leased new vehicle

By Team Subaru #8 on 5/15/2018 at 11:54 PM.

I've been going to Bill Kolb Jr. Subaru since they opened. l am completely satisfied with the friendly and knowledgeable sale staff and the service department. This is the third vehicle that l have leased from this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and Fun!

By lpuzen on 5/17/2018 at 11:59 PM.

We loved working with the staff at Bill Kolb Jr. Subaru! They were extremely friendly and helpful in finding us what we were looking for. We appreciated the no-haggle policy, being able to trust that what we saw is what we got. Test drives and taking the time to show us the features of our new car was really helpful and fun! From the start of our phone call with Larry, car searching with Holman, and closing the deal with Paul, they are a great team that was fun and easy to work with. We laughed a lot and got exactly what we were looking for! We recommend this dealership to everyone in the area!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase Used Outback

By Deb on 5/14/2018 at 10:52 PM.

We purchased a 2017 Subaru Outback from Bill Kolb Jr. Subaru. The car had very low mileage and was almost like new. Our sales person was Gary Mendelsohn who was helpful and responsive. We financed the purchase and met with Paul Spiegel who was very professional. This is our second Subaru, we would highly recommend both the car and this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An extremely positive experience.

By DG on 5/13/2018 at 5:31 PM.

I spent a lot of time searching for a car that met the specific requirements I wanted. I saw that vehicle that met most of them was in Bill Kolb Jr's inventory, so I called to inquire. I ended up getting directed to Howard Bonfield, who calmly and clearly explained the inventory. Because the car was not exactly what I wanted, I told Howard I needed to think about it, and he very kindly asked me to call him anytime. I shopped around some more and realized what a good deal the car that Howard mentioned was, so I called back and we scheduled an appointment for a test drive. The car ended up being even better than I expected, but the most amazing thing about the experience was how at no point, from when I first called until the moment I left the lot, did I feel like there was any pressure at all. Howard is an exceptionally calm, knowledgable, and thoughtful salesman who clearly cares about doing his job well and making each customer feel satisfied with their purchase and experience. I expected purchasing the car to be a drawn out, stressful experience, but it was the complete opposite. Thank you Howard for being so incredibly helpful. And thank you Bill Kolb Jr. for the experience. I also worked with Marty Shuvall, who was extremely straightforward and helpful on the finance side. He was also a pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service! Highly recommend!

By ak on 5/12/2018 at 2:30 PM.

Went in and worked with Gary and ended up buying an Outback! He was extremely friendly, helpful and made the processes not stressful. I highly recommend anyone who wants a subaru to go to Bill Kolb and work with Gary!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Deal, No pressure

By csek on 5/6/2018 at 3:41 PM. Helped by Norbert Dworakowski.

Had spent the day looking for a car at several dealerships and stopped at Bill Kolb last. Bill Kolb Subaru was courteous, patient and professional without being pushy. Found the best deal there and am happy with the entire experience. Will be stopping there first next time

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service!

By Grandma on 5/9/2018 at 12:49 AM.

I had a goal to drive away with a car today. Exactly what happen told John what I was interested in and He found me a Forester for the right price took care of all the paper work and I drove away Thank you John. I stopped in one day to the Subaru in the Bronx (Tremont) and one particular staff member wAs not interested in a customer and was very rude. So I drove up to Rockland and the staff was excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience! Highly Recommended

By mich9468 on 5/9/2018 at 1:49 PM.

Everyone at Bill Kolb Jr Subaru was extremely helpful and turned a difficult and frustrating vehicle purchase for me into a great experience. Gary was up front, honest and very easy to work with. Mo was nothing short of accommodating and willing to help. I traveled 3+ hours to pick up an excellent prices vehicle at Bill Kolb, and would recommend anyone in need of a vehicle to stop in and visit them. A+++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful salesman

By emmalk23 on 5/8/2018 at 11:37 PM.

Larry is the nicest car salesman I've ever met. He was very helpful and accommodating. Went above and beyond to get me the car I wanted quickly. If anyone is looking for a Subaru I will recommend them to him. Couldn't have had a better experience at Bill Kolb Jr. Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Howard Bonfield made the purchase a positive experience

By Patriarch on 5/8/2018 at 8:50 PM.

Professional, pleasent to work with, knowledgeable and had the ability to find the right car for us. My experience with Howard would lead me to recommend him to anyone looking to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome experience and awesome price

By kerid on 5/8/2018 at 8:13 PM.

First time buying a Subaru and Holman and Joe were awesome with the process and made it really easy. Would definitely recommend this place to others and would come back here to purchase another car. Prices were also great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First new car purchase made easy!

By matt799 on 5/3/2018 at 7:54 PM.

Great experience with Howard as he helped us purchase our first brand new car! From the moment we walked in, Howard was interested in our wants/needs for our new car, and then walked around the lot to show us cars that matched these. No high pressure sales tactics or trying to get us to buy upgrades we didn't need, he was just interested in getting us into the best Subaru for us. We ended up purchasing a new 2018 Forester, and will definitely be returning here for our future cars and service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

lease of forester

By Kate Furlong on 5/3/2018 at 5:15 PM.

Return and renew of lease when extremely smothly. Saleman extermely kmoweledgable and professional. Explained all new safety features, set phone up and showed how to work all features in car. Made me feel comfortable to return with any questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very enjoyable experience shopping for a new car.

By Mommy03 on 5/3/2018 at 5:48 AM.

Gary was so amazing! He was very thorough, friendly, professional, and patient. We left feeling satisfied that we picked the right car and dealership. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By EdsonV85 on 5/3/2018 at 3:15 AM.

I had a great experience with the sales consultant, Gary Mendelsohn. He was very knowledgeable and interested in getting me the best deal. He was professional and well organized. Every staff member was welcoming and guided my mom and I to where we needed to go. This was my first time getting a Subaru, and the experience was amazing. I would definitely recommend this place to anyone that is interested in getting a Subaru.

I would recommend this dealer.