Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.4  
Service
2.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience

By lady on 5/22/2019 at 3:21 PM. Helped by Jimmy, Ethan and Bruce, svc dept..

I loved my car buying experience at Puyallup Nissan. All the employee were wonderful to me, especially Jimmy, and Ethan in the pre-owned dept and Bruce in the new car dept. Sorry I not remember the names of the 2 guy in service, because they were great. I had my previous car for almost 16 yrs and it was hard to give it up and they made me feel better about the change. Thanks and God Bless. Helen H.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

another amazing visit

By Lisa M on 11/5/2018 at 1:09 AM. Helped by JOEY OGDEN.

november 4th 2018 , we met up with joey ogden , what an amazing sale guy , very kind caring and personal guy, he listens and gets excited, for you and just is so professional ,, his customer service is A plus we are on our second car our first was a kia sportage blue for my daughter, seconed was a nissan versa note 2018 , an amazing car it amazing price, joey ogden is the only person to buy a car through and from thank you joey . The SHEPARD DALE AND LISA

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lyft drivers come here!

By Stevenfreeman69 on 7/16/2018 at 11:13 PM. Helped by Joey.

Joey is an awesome rep! I’m not an easy person to deal. I know this! I drive for #Lyft and was looking for a vehicle to meet certain requirements and features. They met and exceeded them! My 2018 Nissan Rogue Hybrid SL AWD is great! It’s beautiful and rugged also safety features that make my day so much easier! Thank you Joey and everyone who helped! You all went above and beyond with helping me have zero down time with my Lyft driving and exchanging of the vehicles! Thank you again for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a Frontier Midsize Pickup.

By Judy1960 on 6/2/2018 at 5:28 PM. Helped by Joey.

Here again we upgraded our Vehicle and had salesman Joey deal with us what a pleasure he is to work with, we received great customer service above and beyond.. I would recommend him to anyone of my Friends. Thanks again Joey!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buena Experiencia

By jmora on 4/27/2018 at 10:53 PM. Helped by Roque Perez.

Primera vez que compro una camioneta, y mi experiencia fue agradable. Roque Perez el representante, que me ayudo fue muy amable y ademas habla espanol. Para mi que hablen espanol es muy importante porque asi puedo entender todo lo que me explican.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome folks at Puyallup Nissan

By romansfour on 3/13/2018 at 1:16 AM. Helped by Scott Tanner.

Just bought a Rogue for my wife at Bill Korum's Nissan in Puyallup. Had the greatest salesman Scott Tanner help me and my wife get into the car we wanted at the monthly payment we wanted. I would recommend them to anyone.

I would recommend this dealer.

Overall Rating

1.6  

3   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service

By Fred on 2/26/2018 at 6:36 PM. Helped by Kelley, Justin.

I’ve had my own experience getting my oil change done here and wasn’t what I thought after reading other people’s “good” reviews here. Got my car back and it was leaking oil. Yeah the oil pan bolt gasket needed to be changed, and I thought ok it wasn’t a big deal but recently I took my car in again for a major service and I got it back with little to nothing anti freeze in it let alone my whole engine bay is scratched up!! Now I’ll wait and see what excuse they have tomorrow. I’ve lost confidence and trust with this dealership!! Don’t trust the reviews here or the rating!! It just seems they have a excuse for their F-ups!! rather then apologizing and taking accountability but no, they want to throw you a fat bill. Never coming to this dealership again!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome experience

By Colin on 2/9/2018 at 6:38 PM. Helped by Roque Perez.

This was the first stop of many dealerships. We knew the whole time we’d come back this this one, mostly be cause of our salesman Roque aka ”Rocky.” He was a great help with finding my a car for my wife since we only had a few requirements for a car. He found us a good selection of cars that were in our desired price range and met all our requirements. He made the process so easy and painless, wasn’t pushy at all very personal and a good guy. I would definitely recommend going to Roque aka “Rocky.” At puyallup Nissan!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best LEAF Tech in the Region!

By Dave on 1/30/2018 at 2:16 AM. Helped by Aaron McAfee, Kelly Adams.

LEAF stopped charging while I was trying to finish a 15 hour work day. To say I was frustrated was an understatement. I decided to get towed to Puyallup (despite being only 2 blocks from another dealership) because Aaron McAfee is THE go to LEAF tech in the region. Aaron is also active in public forums with questions about the LEAF. Very much a treasured resource! Since he had serviced my LEAFs before, I PM'd him and he was able to instantly diagnosis the issue and was spot on in predicting when the car would be fixed. Can't get any better than that!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car dealership around!

By Brandonn2017! on 1/29/2018 at 7:42 AM. Helped by Dan Renard.

I went down to get a quote on my trade in value and i ended up test driving and looking a couple trucks and Dan Renard was the salesman to help me out and was helping with finding the right rig for me to meet all my needs, we ended up finding the one that fit me best he also has set both my parents up with new rigs multiple times he’s by far best salesman I have done business with and will deffinatley be referring any of my friends looking for a car to him! Outstanding customer service and great buisnsss with him! Really happy with the 2017 Nissan Frontier I purchased and got a payment I like! Thank you Puyallup Nissan! And Dan Renard!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Care

By KANDI SPICER on 1/11/2018 at 2:27 PM. Helped by Dan Renard.

When I went looking for a car I search all the websites imaginable. Then I visited other dealerships and I was traumatized by the salesmanship that I experienced, to the point of deciding not to even buy a car. Then January 2018, finding Bill Korum's Puyallup Nissan was an answer to prayer. I literally was on my knees that very morning praying for the Lord to lead me to the car that He wanted me to have. He did and Praise God for that. I went into the dealership that morning when they opened and Dan Renard greeted me and what a wonderful experience! Kind, considerate, knowledgeable, friendly and so very helpful. The experience from beginning to end was smooth and I was the center of attention, without distractions. This treatment has not ended. I was just there to pick up my license plates and the same service was given to me as when I was there to purchase my vehicle. The moment you walk in the door you feel at home, from reception greeting until you are escorted to your car. Dan Renard saw me and came to talk and see how I was enjoying my car and he helped me with getting my radio set (I'm not technical). Another employee helped me with coffee and took a picture of my dog, Ruston, for their Facebook and gave me a kerchief for him and a leash. While there they vacuumed out my car and washed it. Now you're probably thinking I bought a new and expensive car. No. It was a 2007 Nissan Altima. But I received the VIP treatment. I will buy my next car there and want everyone else to experience the great service that I did. Still thanking God for my car and the wonderful experience with Dan Renard. They definitely get my hi 5.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Salesman Ever!

By zack_person on 1/3/2018 at 10:55 PM. Helped by Joey.

If you are browsing the market for a vehicle come on down to Bill Korum's Puyallup Nissan and ask for Joey. He will make buying a car such a great experience and he will make sure that you walk out feeling good about your purchase. I bought my first car through Joey and not only was he the best salesman I've ever worked with, he is also a great person too. If there is ever anything I need help with about my car all I have to do is give him a call and he'll do his best to make sure that I get taken care of. He has never let me down! 10/10 recommend this car dealer to anybody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love this place!

By Andrea M Stamper on 12/3/2017 at 6:39 PM. Helped by Joey Ogden, Nick carpenter..

The staff here is always so helpful! Joey Ogden is the man to see! He always does a wonderful job, and is very tentative, not to mention he always makes sure my car is very well washed and cleaned! Service is amazing, they listen to my concerns and they don't make you feel dumb for knowing nothing about cars! I am so glad I made the choice to buy a car here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Saralinn74 on 11/30/2017 at 3:49 AM. Helped by Joey Ogden.

Joey Ogden always goes out of his way to take care of my family and I. I always recommend Puyallup Nissan to all my family and friends. Thanks Joey!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome people and service

By Ty on 11/30/2017 at 5:14 AM. Helped by Joseph Ogden.

When I was in the market for I did my research online. I originally came in for a different car but when I got there it was in the process of being sold. I was sad because I really wanted that car. But then Joey came to my rescue. He took the time to get to know me and know what I was looking for. He showed me card left and right and nothing was just sticking with me. Needless to say I went home without a car. Joey made sure to stay in contact with me and he made it his top priority to find me a car that I well deserved!! And that he did. He emailed me instantly about a car that just came in and he he just knew I wanted going to love it. He sent the pictures over and I fell in love with it. Not only did he work hard in finding me the perfect car, he drove the car to me!! I honestly have never had such amazing service in my car buying experience. I just love everything about this dealership. The workers are amazing and they make me feel so welcomed when I come to visits or if I’m waiting for awhile. I love the service so much that I literally drive way out to Puyallup for all my maintenance and to get my car washed and vacuumed!!

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
5   Friendliness
1   Overall Experience
1   Quality of Work

Incompetent service department

By strucsol on 11/14/2017 at 4:08 PM. Helped by female employee took down my appointment and female employee from parts department confirmed airbag order.

Scheduled appointment for Takata driver side airbag replacement for my Nissan Versa. I asked whether parts were available. Parts department confirmed that parts would have to be ordered from California and would be available in about one week. Based on that I scheduled an appointment and made lengthy arrangement for that particular service date. One day prior to the appointment I received a phone call confirming my service arrangement and we have go. Wrong! Upon arriving at the dealership at my scheduled time, I was told that airbag replacement parts won't be available until Spring. Needless to say, I was not happy and I am still aggravated. Therefore, in the future, I will seek out another dealership where I purchase my vehicles or have service done. No, I do not recommend this business.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Kylie Jacobson on 9/10/2017 at 10:38 PM. Helped by Ethan Durden, Brian Paul, Dan Higley.

I wish I could rate more jab 5 stars. I found a car on cargurus.com and Ethan Durden responded to me and even though it was his day off he still helped me to get my credit app in. The approval process was very fast and within a couple hours I was there signing papers. Dan Higley and Brian Paul were very helpful during the finalizing of the papers and were very nice. They also have a play room for kids which saved me a huge headache since my 5 year old daughter was with me. I will definitely recommend these guys to anyone who wants to buy a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

DAN RENARD

By 2013 Honda Buyer on 7/15/2017 at 9:14 PM. Helped by Mike Sosa.

Bought my new car from Dan Renard who was referred by a friend. Was the perfect transaction. He was super nice, not pushy, and he went with what I wanted, not trying to push a new car or what HE thought we wanted on us. And I bought a Honda. I am very happy! Thanks Dan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dan Rainard

By johnsonbetsy on 2/24/2017 at 10:12 PM. Helped by Dan Rainard.

I would like to say he's an awesome salesman always right there when we need a new vehicle have bought 7 from Nissan. My daughter was there for service on her 2012 Altima Coupe Per usual Dan saw her and they started chatting. Dan has been our salesperson for many years, he is very friendly, personable, and seems to really care about his clients. My daughter shared she was having a baby and would be needing a car that was child friendly in the near future. They came to the conclusion that she could get into a lease vehicle for the beginning then decide if the Rogue Suv was the right fit. Can I say she love it now looking for the right car seat...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

La mejor experiencia hasta hoy

By Blanca ortega 1014 on 2/20/2017 at 7:15 AM. Helped by Rocket " Rocky" Perez.

Hoy tuve una buena experiencia al comprar nuestro carro, desde en el momento que llegamos al Dealer nos atendieron muy amablemente todas nuestras preguntas nos las aclararon detalladamente y todo el tiempo nos hablaron con la verdad. Pero lo que más me gustó es que te ayuden en tu propio idioma cuando desidan visitar un Dealer visiten el Dealer de Puyallup y pregunten por "ROCKY"

I would recommend this dealer.