Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, great salesmen

By ossakid on 8/13/2019 at 8:08 PM.

Went in and told them what I was looking for and Don, found it right away. I wasnt looking for something expensive, but he treated me like I was. The GM Jeff Shaw also came out and talked to me and said if I had any questions to please let him know Great experience overall

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love billingsley

By SEANCARLOS5 on 8/13/2019 at 2:37 AM.

My sales associate Chris Cates was amazing and really help us to get the vehicle we love. before any other dealers billingsley is first and for always billingsley is our second home

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Service

By MITHOMPSON63 on 8/10/2019 at 4:40 AM.

Everyone was very friendly and helpful . They explained everything very well to where I could understand what I needed to know. I am very thankful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great, exactly what we've hoped for!

By KRI1980 on 8/8/2019 at 6:25 PM.

Jeremy was fantastic through out, followed up diligently and made sure we are taken care in the best way possible. Tony was very helpful with the paperwork and went out of his way to do the paperwork for us though its not his main job. Kudos to the Billingsley team for giving us a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flawless sale, incredible staff

By LORIRAY2003 on 7/31/2019 at 7:18 PM.

My husband and I purchased our first car from Billingsley Hyundai of Lawton on 6/29.19. We bought a 2019 Santa Fe Ultimate 2.0T. Natalie from finance assisted us due to the sales staff being busy, then a salesman named Jason joined in near the end of the deal when he was free. We couldn’t have been happier with how Natalie and Jason handled our sale. They were absolutely fantastic. Initially I had a couple of issues regarding the service department but once the service manager returned from vacation, all has been well. Mr Jeff Shaw assisted me quickly and professionally during one issue in particular, and the issue was resolved 100% to my satisfaction. Overall, we feel Billingsley is a reputable dealership with some truly outstanding employees, especially the ones listed above. We look forward to a long and lasting positive relationship with Billingsley Hyundai of Lawton.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Purchase a new vehicle

By BETTYE417 on 7/31/2019 at 12:18 PM.

We have bought our last four vehicles from Billingsly dealership. When we decided to trade our escape for a haundai we went to Billingsly first. They worked hard for us and got the deal we needed. We were very pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super helpful and friendly staff

By Donna D on 7/24/2019 at 6:13 PM.

The staff was very helpful and friendly. The salesman, management and finance people were all very knowlegable, helpful and made buying a car very quick and easy process. My salesman also helped me with questions I had about the gps a few days after the sale. I will definitely recommend to family and friends!

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
1   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Never again

By BLACKDANIELLE322 on 7/8/2019 at 7:48 PM.

Lady in finance was rude as could be. Has my new car a week and had to take it back a week later and get my old car back. Then they tried to tell me I owed them $600 for new tires, detail and alignment. Never doing business here again. Jeremy was super nice, I’d do business with him again but definitely not through their finance dept.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of new car

By H on 7/8/2019 at 5:59 PM.

Excellent service, very friendly staff and an overall easy purchase experience. We would definitely purchase from this dealership again. Very satisfied with our new sonata.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

professionalism at its best

By GARRISON_13F on 7/2/2019 at 4:31 PM.

My overall experience at Billingsley Hyundai of Lawton was completely different from any past car buying experience I have encountered. I found Billingsley to be completely user friendly and dedicated to providing a quality service. No undue pressure was placed upon me as a buyer but any and all enquiries about the vehicles I reviewed before making a purchase were answered promptly and with a smile.. I found the staff to be courteous and attentive to my needs asking only questions that would provide them information to better serve me and my needs completely forgoing the usual dog on a leash feeling I have come to expect from past experiences. Overall excellent at its finest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By LAWRENCE.W.BROWN7.MIL on 6/21/2019 at 4:38 PM.

Great employees that are looking to assist and accommodate your needs. They worked out the best deal for all parties involved. Definitely recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By TADD.CROWSON on 6/12/2019 at 11:53 AM. Helped by Coach.

Jason and coach did a outstanding job for us we will come back in the future these two guys went above and beyond to get the deal done

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales team and staff

By Scott on 6/9/2019 at 5:44 PM.

Jeremy, who works sales, was by far one of the best individuals I had ever dealt with. He was never overwhelming but persistent on making sure we received adequate attention while meeting our needs. Natalie, working the financial aspects, was also as good as you can get. When we picked up the car, the car detainers were not and she literally left the office and detailed the car herself. The manager was awesome as well. I can see myself buying another vehicle from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome!!!

By MWLUVSELVIS1961 on 6/4/2019 at 11:11 PM.

My salesman was very nice and took the time to sit in the vehicle with me to show me all the gadgets on the car ! I would have never figured all that out without his help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason and Natalie are the best !!

By Taylorlinds on 6/4/2019 at 9:28 PM.

They are quick with paperwork. Your literally in and out. I love my new 2019 Santa Fe SEL PLUS !! It’s perfect for my family and I. Everything went smoothly as I picked from the website and already had my own financing ready and that made paperwork go even fast. They have truly blown me away and I look forward to the service part as well. This my first new vehicle as I’ve always bought used but not this time and I’m in love !! Billingsley Hyundai will truly take care of you !!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great people very professional smooth sale

By Leon1 on 5/13/2019 at 10:58 PM.

I was impressed with professionalism and very genuinely courteous people, took great care of my needs, paperwork was ready in a timely manner. GREAT dealerdship

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience!

By MNGRIEGO1 on 5/8/2019 at 9:21 PM. Helped by Allstate insurance.

Every person at this establishment was superb. From the salesperson, to finance and insurance agent, I was treated with honesty and respect. Chris Cates, the salesperson went out of his way to ensure we got the best deal and understood every part of the new car. I will absolutely stick with this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Salesmanship

By ELISABETHTERRAL on 5/8/2019 at 12:50 AM.

Came back for another Elantra. Was very pleased with the Car and buying process especially the pople that handled it. The Service is great even after the sale.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Second New Vehicle

By Gloriajune on 5/5/2019 at 9:10 PM.

We have purchased two new vehicles from Billingsley. The first one we kept over four years and traded it in on another new vehicle. We got a fair value for both our trade ins and the finance paper work is much easier than ever. Natalie and Ricky were very helpful. The one issue I have is with the salesman we first worked with, Chris Cates. He did not follow-up with some things he said he would do and he wasn't even at work on the days he told us he would be there so others had to assist me with things I had set up with Chris to do. Although I would gladly shop with Billingsley and have all my service work done there, I would like to see better sales person than Chris. Two other men assisted me on the two trips back Zacary Cornish and Don Kirkpatrick. They were very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient

By Chuck on 4/2/2019 at 8:43 PM.

This purchase was my daughters first new car and the first with her name on the title. They were very patient with her as she looked at multiple cars. They did not pressure her and she was very comfortable with the process. It was a great atmosphere for me to educate her in the car buying process. She left feeling good about the car and the overall experience.

I would recommend this dealer.