Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Came in for scheduled servicing

By Papa Gary Z on 2/16/2019 at 4:02 PM.

The service for my vehicle was performed faster than estimated, within estimated cost, and Nate was an exceptional service advisor. Additional required service was explained and arranged for without any issues,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and friendly service experience!

By Charlie on 2/15/2019 at 4:36 PM.

Our first appointment and experience at Jenkins Honda was a good one. Fast and friendly service and the wait area was very comfortable. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

changed oil and rotated and balanced tires

By kazzg3 on 2/13/2019 at 8:39 PM.

Staci was very helpful and professional. I got in and out in about an hour. Her helpfulness made the experience a pleasant one. I really didn't interact with anyone else on this visit.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Fast, friendly and professional

By Pete on 2/13/2019 at 8:35 PM.

Made me feel as though I were special. Service was provided quickly and without pressure to purchase more than I needed. Thank you staci for your help

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Eric was a pleasure to deal with.

By missy2000 on 2/13/2019 at 5:34 PM.

When my car was not vacuumed completely ( for the second visit in a row), Eric took care of it himself and actually did the vacuuming himself. He is wonderful, however, closer attention to detail is needed by your service car cleaners as this is the second time this has happened for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasurable experience

By suesan0814 on 2/12/2019 at 7:49 PM.

I went in to buy a new vehicles, but still had three other automobiles I wanted to check out, but Big Dave was an exceptional sales person—no pressure, very knowledgeable and efficient. After driving your Honda Accord, I needn’t go further.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Eve2209 on 2/12/2019 at 7:17 PM.

Nathan Moore, Service Manager, was very professional and took care of all our needs without one issue from start to finish in replacing a torque converter. Appreciate the great service and Nathan kept us informed and answered all questions. We consider Jenkins for all our needs now.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By Ringo 1925 on 2/12/2019 at 2:35 AM.

salesman took the time in explaining and answering our questions regarding the new features and advantages of buying the new 2019 pilot touring. During the test drive and demonstration, Salesman was very proffessional in showing us the features of the new pilot, how it work and how it could benefit the whole family. Raul was very accomodating and friendly. His advice made the difference in making us decide to buy the pilot. I congratulate him for a job well done. I would recommend your dealership to my friends and neighbors..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service was great.

By Maria and co. on 1/27/2019 at 6:32 PM.

We had a service appointment yesterday January 26, 2019 for an oil change. We came there early on our scheduled service appointment and she was able to accommodated us right away. She was very helpfull and knowledgable. Thanks.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Excellent service

By Firebird.linda02 on 2/10/2019 at 5:25 PM.

Our experience at Jenkins was very professional in every one we talked to. Our salesman, Bill Gleason, was superb. Would highly recommend him to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By Jillym on 2/10/2019 at 1:13 AM.

There waiting area was very pleasant including the donuts and espresso . Stacy was very nice I like the idea of having one service agent assigned to you I also appreciated her offering me a seven dollar coupon for my Oil change My car was done in a very short time and cost was the same as quoted

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

"B" Service for 2017 Pilot

By GregM on 2/9/2019 at 5:28 PM.

I scheduled the service three days ahead for 10:00 am. I arrived at 10:00, filled out the paperwork with Mr. Nate Moore, Service Advisor, and was advised the price and time to complete, 1.25 to 1.5 hours. At 11:00 am, Nate came and found me, work completed at the quoted price, and I was out the door. The vehicle runs great and all appears to be well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient reasonable cost

By Jj123 on 2/8/2019 at 4:40 PM.

Service was done within the time frame promised and at a fair price. Eric was very friendly and helpful. We'll definately be back at our next service interval.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, excellent and economical service

By joanfromcal on 2/2/2019 at 9:48 PM.

I brought my Honda Fit to Jenkins for service and was told it would take about 45 minutes to an hour. In less than 30 minutes, the service advisor told me my car was ready. Good fast, economical and excellent service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prodessional and customer centric service

By Dz1 on 2/2/2019 at 5:17 PM.

This is my second car purchase at this dealership and I had a great experience. I did go in with fair value pricing and felt this was needed in order to get the best deal. The team was fair and did not try in any way to strong arm me in to a deal and actually gave me time to think and decide and did not pressure me from my first visit to day of sale. Once I committeed to a car, they took their time educating me and helping to program the settings to my preferences.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience

By emapoll26 on 2/1/2019 at 3:06 AM.

I have used the service department at Jenkins to maintain my 2015 Accord. I feel like Eric always handles my service needs with exceptional ease. He explains things to help me understand and feel informed. Every aspect is always tops.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service with oil change

By Ron0813 on 1/31/2019 at 4:21 PM.

Greeted as usual. Discussed different items on car. Work completed in a satisfactory amount of time. Car was ready and waiting for me after I paid my bill.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

overall review

By geraldmjones on 1/30/2019 at 10:11 PM.

Excellent customer service. Salesman was very helpful and answered all of our questions thoroughly. Was a pleasure doing business with Shawn Garrett. Very personable salesman and no pressure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick efficient service

By Floridagal on 1/29/2019 at 6:08 PM.

Even though I arrived a half hour early, I was checked in quickly and finished in an hour. Very efficient staff. My car is in great shape.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Staci & our mechanic were excellent, they did a good job,

By Pierre on 1/27/2019 at 11:34 AM. Helped by Not sure who the mechanic was, but I appreciated his work & advice.

Staci was really helpful getting us some additional inspection on our ridgeline that I wanted. The mechanic cleared up a throttle cable problem and helped us understand a new oil leak that developed. Then suggested different plans to fix them, it made me trust your dealership because they were so helpful.

I would recommend this dealer.