Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.3  
Price
4.6  
Quality of Work
4.5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

2.5  

5   Customer Service
3   Friendliness
1   Overall Experience
1   Price

2002 Rav4

By Eatme1008 on 6/3/2019 at 10:16 PM. Helped by Steve and Jay.

Drove over an hour to purchase used car for $3583. They tried to charge me a $699 dealer fee. That's 20% higher than the advertised price. I was told that was the fee regardless of the car. Absolute rip-offs!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most Amazing Car Buying Experience

By Stacy and Tommy on 4/20/2019 at 12:34 PM. Helped by Chris & Tim.

Yesterday, I had the single best experience at a dealership than I've had my entire life. The car buying experience for me is normally filled with anxiety but yesterday, that all changed. My wife contacted Tim initially because she found a used Veloster that seemed to have everything she wanted. I was a little worried about making such a long trip but after getting there, the car was in fact absolutely amazing. Not only was it loaded with every feature you could want, the price was one of the best prices we had found online. Stacy was buying a car out of need as she'd been driving her previous car for 12 years but I also had a truck that was getting up in age that I was still paying on. The guys really understood our situation well and I decided, after getting such a good initial experience, to walk away with a new car of my own! That's right...bought 2 cars on the same day! We were able to get 2 new rides with close to the same payment I had on just my vehicle. Traded in 2 old cars, got 2 new cars...no major impact to the monthly finances....that's a huge win for the Bell household! I really appreciate the way these guys listened to us, consulted with us as a team and treated us with dignity and respect...even with our personal situation (credit, money, trade-ins) were not ideal. I really thought we would struggle getting Stacy was she NEEDS and we walked away have both our needs met and got a lot of WANTS as well. Thank you so much! If you don't give these guys at least a shot, you're absolutely crazy!

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Bought a lemon

By Scott123 on 2/28/2019 at 6:25 PM. Helped by Not sure.

My van when it rains the roof leaks the cruise control went out and makes a popping noise under the hood they didn't care to help

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most humble workers you will find!

By JuliaI. on 12/30/2018 at 8:51 PM. Helped by Tim and Jesse.

I have bought 5 vehicles in the last 6 years. The only place I return is to this specific dealer that is a 2 hour drive from home. I absolutely love these guys, so honest and hardworking, and want to make sure you leave with the ultimate satisfaction! They fixed my upside loans twice that I had made in previous mistakes with other dealerships, and saved me so so much. As for the Owner, that is one the most amazing people you will ever come across, so humble and such a people person. They will make sure you leave the lot with the best financial decision and the happiest soul you can have! This is the dealership I will forever be loyal to with all the hardworking people here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time car buy

By Chelseylq on 12/6/2018 at 9:05 PM. Helped by Tim Ford, Rich.

Being a first time car buyer I am so thankful I came to North Georgia Ford! The service was was fantastic and so easy to understand. Wouldn’t go anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Single dad needed help!!! You fine folks delivered!!!

By Alan Davis on 8/14/2018 at 11:03 PM. Helped by Brad McDevitt, Darryl Lyles.

I'm a single father in need of a safe, dependable work truck. I was straightforward, and honest about my credit, my financial situation, and what I needed. They treated me with respect, dignity, and went well above and beyond the call to make sure I was taken care of. They worked with Mrs. Smith at United Community Bank in Ellijay to get me on the road, and back to work so fast it was like I didn't miss a step!!! Brad McDevitt, and Darryl Lyles were exemplary!!! Thank you so much gentlemen, again, for doing so much to help me the way you did!!! Thank you to everyone behind the scenes as well!!! Thankfully,Alan, Hope, and Faith. (The girls love the truck as much as I do!!! It was a party all the way home!!!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stand by their word

By steph08 on 8/9/2018 at 2:43 AM. Helped by Tim Ford.

We had an issue initially when we purchased a vehicle, however, the owner made sure we were taken care of. We left 100% satisfied. Will definitely recommend them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great buying experience!

By robertr on 7/30/2018 at 1:36 AM. Helped by Tim Ford, Darryl.

Completely enjoyed the car buying experience! Was not the typical dreaded event that is come to be expected when going to a dealership. Everyone treated us like family and longtime friends. We left feeling good about our purchase and ripped off, how you want to feel when you buy a new vehicle!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

worst dealership ever

By loverlady on 7/21/2018 at 8:20 PM. Helped by Darryl.

My family and I drove over 200 miles after talking to Daryl at Tom Ford. As soon as we arrived at the dealership he pulled into the lot on a rest drive in the vehicle I requested and assured him I was coming to purxhase. He showed little remorse. I would never recommend buying anything from this establishedment, not even a quart of oil.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to continue business

By simoncat7267 on 6/17/2018 at 6:47 PM. Helped by Dan Italiano and Keith Fogelman.

Our family has trusted owner Tim Ford and his staff for 20 years when it comes to buying used and new cars. Key word trust! Dan Italiano and Keith Fogelman were both so very helpful while we worked through the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Service

By amberrushing on 6/12/2018 at 2:28 AM. Helped by Tim.

Thank you to Tim and his team for making this Fathers Day unforgettable! My husband was ecstatic over his new ride! I can't thank you enough. It was SUPER easy too and crazy good price. You guys Rock!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treated like royalty.

By Mark123 on 6/9/2018 at 1:51 PM. Helped by Service manager..

Great service. They went the extra mile. Why go to some no name repair shop when you can have Ford authorized service for about the same price? Give them a try.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded my expectations

By Forddually17 on 6/1/2018 at 4:51 AM. Helped by Tim Ford and Keith Fogleman.

I have purchased many cars in my lifetime and I am accustomed to good customer service. Well let me begin by saying that Tim Ford and his staff at North Georgia Ford went over and beyond to make certain that I not only enjoyed the purchase of my very first truck, they made it impossible for me to ever purchase from another dealer!!! I live in Gwinnett County in Metro Atlanta and I would not think twice about passing all the metro ford dealers to take the 1 and 1/2 hour drive to buy my next F150 from Tim Ford and his staff at North’s Georgia Ford in Blue Ridge, Ga. Thanks! Terrence L.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleased and satisfied customer

By Pat/lynnsatisfied on 5/5/2018 at 2:40 PM. Helped by Tim Ford,Darrell,Abigale and several others that I can not remember their names! Great group of employees!.

We were greeted when we drove into lot by a young lady with a smile asking "what can I help you with today?" Everyone we encountered was helpful,pleasant and wore a smile. The atmosphere when we walked in was inviting and comfortable and made us feel like they were glad we had come and treated us with respect and like an old friend!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding service with a smile!!!!!

By pamela pollard on 4/12/2018 at 11:31 PM. Helped by cant remember the his name, however was great as well.

Our sales lady was Abbigale White. To anyone who is interested in purchasing a vehicle, look no other place than Blue Ridge North Georgia Ford. The experience with Ms. Abbigale and others was Amazing. My husband and I will definitely buy from the dealership again. Dont for get to ask for Abbigale White

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and fantastic! Fast and super friendly service!

By magjo625 on 4/10/2018 at 10:23 PM. Helped by Abbigale White.

Going here was one of the best decisions I've made. I had super friendly and amazing service. I felt like family there. :) My information was processed quickly and I didn't have to wait long at all. Abbigale White was super friendly and was able to answer any questions I had. This was my first time buying a car and I was so nervous, but everyone there helped to make me feel right at home and confident in my decision. Thank you everyone at Blue Ridge North Ga Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

White 2017 ford mustang

By Kevin Sanders on 1/17/2018 at 11:47 PM. Helped by Tim Ford , Jeff Ellington , Toby.

This was the absolute best first time car buying experience , from the incredible great deal and no haggle price , Mr. Ford and his staff were up front and courteous , answered each and every question I had. They made the 2 hour drive from Atlanta well worth by having the car and the paperwork ready to go when I arrived at the dealership. I would highly recommended Tim Ford and his staff at Blue Ridge North Georgia Ford for your next car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They work to find the right vehicle at the right price

By TrexJoe on 12/29/2017 at 1:29 PM. Helped by Toby, Tim, Cowboy, Kieth, Bryan.

Toby and others including Tim the owner were fully engaged in working to get the right vehicle for me and informed me of all options with the pros and cons. When there was a factory problem with the vehicle they continued to be engaged to resolve the issue. All are great people to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience. Outstanding Customer Service

By orthobrenda2 on 9/25/2017 at 9:55 AM. Helped by Nathan Ensley,Jeff Ellington & Keith Fogleman.

I visited this dealership at the request of a relative. I was searching for another used Ford Escape as my 2008 had been totaled in an accident. I had spent weeks visiting local dealerships and internet searching. I was reluctant to purchase from a dealership located such a long distance from my home, however called the dealership and talked to "Nathan". He assured me he could locate the vehicle I was searching for, in the condition and price I needed. I drove over 70 miles to the dealership and have never had such a pleasant experience. Nathan did indeed find me a vehicle and I was so impressed by his professionalism and the entire team, the manager, and the finance manager. I will be purchasing my next vehicle from this dealership and will refer friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent hometown servicei

By aefordescape on 8/30/2017 at 10:30 PM. Helped by Andrew LeRoy my salesman, his manager, and finance, and ownet.

Experience excellent from beginning to end. The website allowed me to see the cars in inventory and the window sticker before I got there. Owner and staff are extremely efficient. Hometown feel make you feel special not like a number. Andrew my salesman made sure all my questions were answered. The manager was on hand continually to take care of things and quickest time in finance I have ever had. And they even had my insurance changed and everything was ready for me when I left. I haven't had this kind of service in years.

I would recommend this dealer.