Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Not pushy

By Indigo on 9/20/2019 at 1:44 AM.

Was directed to work with Kevin at Boardman Subaru by a friend who had a good experience. We had the same. Kevin was knowledgable, patient, and not pushy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By Happy camper on 9/19/2019 at 9:44 AM.

Buying a car has never been a pleasant experience until we bought our Subaru.. Thanks for making it as pleasant as you could. Purchasing a vehicle is stressful enough. We felt good when we left. This is our first Subaru but probably not our last!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

A pleasant auto buying experience.

By buckeye on 9/17/2019 at 4:10 AM.

We were looking for a late model used car, with no preference for make or model. Dan Roberts helped us tremendously, patiently showing us several vehicles and going over their pertinent details (mileage, options, price, etc.). Dan was very pleasant to work with.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Quality of Work

Great team

By Gannonjj12 on 9/17/2019 at 12:33 AM.

I was looking for a vehicle that would give me the best mileage but also the all wheel drive capability. I first tried out a use crosstek hybrid vehicle but learned its mileage was not any better for the money than a traditional gas vehicle. While testing out the Impreza sedan our sales rep Kevin mention the deal I would be able to get on a new Impreza hatchback which fit my needs better and tee looking into the numbers we got a great deal. So far the care has been great and have put in 1200 miles in a little over a week.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Subaru.....😊😊😊

By Deb S on 9/17/2019 at 12:29 AM.

My car searching experience was the BEST ever ....I love my new Subaru Impreza ..😊??😊 My salesman , Kevin G made sure I had ample time to make the best choice for me..I will highly recommend THIS dealership to my friends and family...LOVE my SUBARU!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jcflynn on 9/14/2019 at 1:18 PM.

Had a great experience with the dealership. Marty was fantastic and made the leasing process easy and stress free. He showed me all the details of my Crosstrek. You could tell he loves the brand! The dealership is beautiful and it made leasing a fun experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Michelle on 9/15/2019 at 11:27 AM. Helped by Dina Wells.

Everyone I dealt with at Boardman Subaru was very helpful. I got the exact vehicle I wanted at a fair price and the transaction was quick and easy. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Yvonne on 9/12/2019 at 2:20 AM.

Marty Melone was very helpful in the process of purchasing my new car! He made sure I got the exact car I wanted at an excellent price. I love my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!

By Lisa3225 on 9/10/2019 at 5:06 PM.

Everyone at Boardman Subaru was knowledgeable, professional and friendly! The sales and service facility are top of the line! We love our new Subaru! Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dan Roberts- The best salesman

By Khuong Tran on 9/10/2019 at 2:54 PM.

Yes, he helped every way, willing to work out the negotiation. Dan helped ease the sale process, and accommodate my needs. Thank you very much and I will definitely be back for my future cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome car buying experience!

By Sam & Maryann on 9/10/2019 at 2:51 PM.

Dan Roberts is an extremely knowledgeable customer centric sales person. Dan took the time to make sure we were completely comfortable with our selected model prior to the actual purchase. We would definitely recommend Boardman Subaru and especially Dan Roberts to our friends and family for their next vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ask for David

By Linda Hughes on 9/9/2019 at 8:18 PM.

I shopped and purchased on the last day of the month so the showroom and staff were all extremely busy but the never let me feel the stress. Great experience highly recommend Boardman Subaru and David!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Service

By MissM on 9/10/2019 at 3:42 AM.

I live in Michigan and was having a few issues in acquiring the vehicle I wanted here. My husband did some searching on-line and fould exactly what we were looking for at Boardman Subaru. Jared returned every call immediately and answered every question we had. Within days the car was in our driveway. Driven by two wonderful men, all the way from Ohio. That is what I call Service!!! 100%.. Thank you to the whole Boardman Team, especially Jared!

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Dan roberts

By J'crispy on 9/9/2019 at 10:16 PM. Helped by Joe the sales manager.

Hes a good guy. Made the transaction very smooth. Would buy from him again in the future. We talked about football while we waited for the paperwork to be done

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

second car from here

By Ldarlene on 9/9/2019 at 10:59 PM.

This is my second car from Boardman Subaru. My first I bought in 2007 and it was a very good experience. I live in Upstate NY and I traveled two states because I prefer and trust this dealership. The selection is vast and the people are honest and friendly. Most of my car browsing was done online, but John J recommended the best car for the price I requested and my needs for commuting through the Catskill Mountains. He held the car for me until I was able to get to the dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Car

By sasim on 9/9/2019 at 8:53 PM.

This is the second new vehicle we have purchased from Boardman Subaru. We had such good service from the first time, There was no question about going back. I had an accident that totaled my 2014 Outback. If this had not happened we would have driven it for a longer period. That was our first Outback and over the years we had maintenance done at your location. We needed a car soon, so Kevin gave us several options both new and used. We were able to drive out with our new vehicle the next day. Kevin went above and beyond. It was a very busy Saturday and he was willing to stay after the store closed to make sure we felt comfortable driving away. He is willing to answer any questions when called.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Easy-peasy

By Mjcersosimo on 9/9/2019 at 11:44 AM.

We were contacted regarding our end of lease on a crosstrek. The details to buy it were handled through email then we met to finish the deal. It all went well.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

got it done

By First Subaru on 9/8/2019 at 8:27 PM.

Sales got the job done. Dan did everything he said and promised he would so far. Dan has gotten back with me very timely with my questions. Dan was very knowledgeable about infotainment center and about Subaru vehicles. My experience with Subaru has just started, we will see how it proceeds, hoping for the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In & out

By TPC on 9/8/2019 at 2:02 AM.

Dan & the Subaru team had me in & out in no time. As a small business owner my busy schedule doesn’t leave time to waste on personal purchases. At each step these guys had it all ready for me. Texts back & forth to fire through some of the peripheral decisions really streamlined the deal. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

HELPFUL

By CameronCM on 9/5/2019 at 12:35 PM.

When I went to Subaru, I was looking for a reliable vehicle that I could afford but not have to compensate quality for price. John Janczewski helped me find the perfect car. He was helpful, listened to what I needed, and did everything he could to get me what I needed. Scott Riddle was the person to help me in the finance department and he was just as helpful with explaining everything in the deal.

I would recommend this dealer.