Dealer 2-Year Rating

Overall Rating

3.9 / 5
Customer Service
3.8  
Friendliness
4.3  
Overall Experience
3.8  
Price
4.5  
Quality of Work
4.5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer I have ever delt with

By bob37 on 7/26/2019 at 7:02 PM. Helped by Keith Sizemore.

My salesman Keith Sizemore said he would do as much as he could to get me a car. Made no promises Very honest and knowledgeable on his products. Got me a beautiful outlander that day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service!

By Carmen03 on 7/24/2019 at 9:22 PM. Helped by Keith Sizemore.

Keith Sizemore works magic! My credit was TERRIBLE and he worked with me to get a new car Same day even when I had a time limit!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Place & Best Employees

By Sandikelley401 on 7/4/2019 at 7:03 PM. Helped by Lalanda Carter, Tony & JoJo.

First time I ever been to a car dealership and get the most relaxed and no pressure atmosphere. All the Employers there are so like family. Very caring too. I would especially love to thank Lalanda Carter. She made sure that I was taking care of. she went out of her way to make sure that I was happy with my car. The Bob King Mitsubishi Family ARE family to me. I highly recommend them to anyone out there. You will experience a warm and understanding welcome. And they can help you get any kind of vehicle. Number One Dealership. Love You Guys

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Nicole BBG on 4/17/2019 at 9:09 PM. Helped by Dominique Thorne.

This was our second time purchasing from Bob King Mitsubishi. Both times we were very impressed with our sales professional. Dominique helped us and was very knowledgeable and helpful without being pushy.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Unethical business practice

By Fred on 12/29/2018 at 9:00 PM. Helped by Clinton.

After closing on a car purchase, the salesman informed us that there was only one key fob. We expected them to make good on providing standard equipment for the car (two keys), After wasting four hours going through the sale process, the sales manager basically said take it or leave it, they would not pay for a second key. We left it and will never do business with this unethical dealership again.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Mitsubishi Mirage ES

By Eucalyptus6361 on 12/15/2018 at 2:29 AM. Helped by Jim, Dominique.

Just a note on my new Mitsubishi Mirage. Update.... I took delivery 2 months ago. The car is outstanding. No issues whatsoever. I currently get over 40 mpg in city and 50 mpg on highway. I laugh as I drive by the gas stations. It is by far an excellent vehicle. Very very happy. I want to thank both Jim and Dominique again for their outstanding customer relations. They are the best Bob King representatives have to offer. KUDOS.... Bob King Mitsubishi is an excellent Dealership with attention to customer needs and wants. No games... I am ecstatic with my new Mirage. I love that car. Thank again Jim and Dominique for all you have done for me. I very highly recommend that if you are in the market for a new Mitsubishi then call and ask for Jim the Sales Manager and Dominique. They will not let you down. These guys are great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended to all new car shoppers

By Lopp 2018 MOS on 10/8/2018 at 3:20 PM. Helped by Dominique Thorne and Jim Geisinger.

Recently, my husband and I were shopping for a new car. We traveled all over looking for the "perfect" ride since we have not had a brand new vehicle in 26 years so this was a very big deal for us. After searching for nearly a month in Salisbury, High Point and with our local dealerships, we are SO THANKFUL that we found the Super Fantastic team at Bob King Mitsubishi to work with. I would like to send a big Professional "Hats Off" to our fantastic salesman, Dominique Thorne (aka: "T-Horne") and our Very Friendly and Super Helpful sales manager, Jim Geisinger, for every step and measure they both took to be sure we were both Happy and landed the vehicle of our Dreams! Pricing was Fabulous and the Process was super simple! I Highly recommend Bob King Mitusbishi to everyone looking for a friendly, helpful, family-oriented knowledgeable sales team! These guys definitely went the Extra mile to be sure we were pleased and happy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Memcwilliams on 3/28/2018 at 8:15 PM. Helped by Carol Ijames.

Carol and Jim were great to work with! My financing took a couple days longer than expected and I was riddled with anxiety about it. They were very friendly and reassuring. Everything else went smoothly and they weren’t overly pushy or snobby, like other dealerships I’ve been to. Good experience and I would buy from them again.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worse dealership ever

By Daniel on 2/15/2018 at 2:40 PM. Helped by David wing sales manager.

Me and my wife picked out a SUV had signed a sales agreement. The sales manager David Wing sent us a email staying he could get us a better price. Now they are backing out of it after we had been approved from our bank. Will never recommend anyone wasting time with them. We have bought several new cars and never had a any problems like this I would stay far far away from this dealership they do not handle business well at all.

I would not recommend this dealer.

Overall Rating

1.7  

1   Customer Service
3   Friendliness
1   Overall Experience

Horrible Experience

By pamvest on 10/26/2017 at 7:58 PM. Helped by I don't remember their names. It was such an awful experience, I don't remember the guy who passed us off..

My husband and I were in the early stages of shopping for a new SUV. We wanted to look at the Mitsubishi Highlander. We were met immediately by an older gentleman who I later figured out may have been the sales manager or some sort of sales supervisor. He introduced himself and asked what we were looking for. As soon as he realized that we weren't buying that day, he passed us off to a different salesman. Nothing against the salesman we were passed to, but I don't appreciate someone thinking they are too important to talk to us because we aren't buying that day. Just looking at a few cars ended up taking forever. The dealership itself is horrible. The salesman sat us at his desk and the sun was just pouring in the open windows directly in our eyes. Definitely uncomfortable. Even if I had liked the highlander, I would have found another dealership to buy from.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Expertise, Care, and Incredible Service

By StephanieRyan on 12/6/2016 at 2:28 PM. Helped by Cole Byland.

In just over one year I went from a broken-down 2001 Buick and low credit, to good credit and my new 2017 Mitsubishi Lancer. The people at Bob King work with you; not just to sell you a car and never hear from you again, but to help you reach your personal goal over the long term. The sales people are personable, honest, and friendly and the manager will do all he can to get you into a car that meets your needs and your budget. Not only did Bob King help me get into my first new car, they helped me build my credit and outlined an honest plan with my budget that works best for what I need AND what I want. 10/10 would recommend.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

vehicle purchase experience

By RO on 12/5/2016 at 1:07 AM. Helped by Cole Byland, Richard Dean, Ralph Fugett.

Very accommodating group of people, answered our questions, got the deal that we wanted without fuss. Thanks to Cole Byland, Richard Dean and Ralph Fugett, you guys were awesome!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome

By Charsug36 on 10/15/2016 at 7:35 PM. Helped by Johnny H, Cole B, Ralph F.

They didn't hassle me, they let me talk, they answered my questions with knowledge, respectful, courteous, just an awesome group of people. Thank-you all for the service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience .

By Karen13 on 10/14/2016 at 3:15 PM. Helped by Cole Byland, David Hickey.

Salesman Cole Byland and David Hickey listened to my needs for a replacement vehicle. I would recommend these guys for your new car needs anytime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Iechiles on 6/12/2016 at 6:15 PM. Helped by Kenneth Craft / Cole Byland / Dave Hickey / Johnny Hankins.

The sales and finance team were awesome! I would recommend my family and friends. The friendliness of everyone made the transition from a car to SUV real smooth.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

nice salesmen and managers

By klfoutlander on 3/13/2016 at 1:12 AM.

the salesmen and managers were all nice and honest, very helpful to make the numbers work for us to make the deal. we were not going to make a deal but because of this we did.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A painless experience

By jw1966 on 3/6/2016 at 4:40 PM.

We all know that buying a new car can be a frustrating and sometimes painful experience. That was not the case with the purchase of my shiny new Outlander Sport from Bob King Mitsubishi. I had not bought a new car since 2001. My excellent credit had taken a hit in 2014 with the relocation and loss ( not leaving NC for Michigan..lol) of my 19 year job. The guys promised me they would work as hard as possible to get me in that car and they did. The staff was super friendly and held my hand the whole way....which I needed because I was super nervous. Thomas and Jared are great guys who will treat you like you deserve the best. I even met the service guys.Richard Dean was honest and did not pressure me into buying extra packages. Erin Morgan kept in contact with me through out all my doubts and fears that I couldn't do this. I highly recommend Bob King Mitsubishi!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An Unbeatable experience

By Evo465 on 3/4/2016 at 4:50 PM.

I know that buying a car can be a hassling and time consuming event. As a consumer I would want to get the best compeditive price since it is a big investment. I decided to go with Bob King Mitsubishi because Kaylee Woody was very polite, understanding, professional, and had great customer service via the phone. Normally I have doubtful feelings when talking to a sales personal or going through the paper work and other things, but Kaylee Woody, Cole Byland, and Marcus Bryant in Financing made it a great experience. When I drove off the lot in my new car, i did not have any doubts or regrets, and I was totally confident that I made the right decisions. I got my absolute DREAM CAR for a price that beat other dealers within a 100 mile radius. Thank you Bob King Mitsubishi very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, knowledgable staff and just all around good people

By krmills on 1/19/2016 at 12:42 AM.

Paul is the sweetest, no-pressure salesman I have ever met. He listens well and wants to know what the customer wants instead of what the salesman wants to sell. Everyone we dealt with were just friendly and helpful people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Chevy on 1/13/2016 at 7:01 PM.

I bought a Saturn Vue from Bob King Mazda in 2013, so i decided to look on their website for cars. i sent in my information and within minutes someone was calling me and wanting me to come in. once i got there, my salesman name was Thomas Ryan. i told him the vehicle that i was interested in and said if i can get you in a new car would be OK with it. i was a little hesitant at first when he should me the car because i had my mind made up on the Altima that they had. we took the car for a test drive and needles to say I LOVE THE CAR. I had the best experience with Thomas and Richard. My mom will be coming in shortly to trade in her car. Truly appreciate all that they did for me with my vehicle...

I would recommend this dealer.