Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best Car Purchasing Experience Ever

By dmak on 8/17/2017 at 9:03 PM. Helped by Roger Walso.

Roger Waldo was the least pushy well informed salesperson I have ever met. We ended up purchasing a 2018 RDX AWD and love it. The courtesy and professionalism on the entire staff at the dealership was great.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

professional and courteous

By Patrick Corricelli on 8/17/2017 at 6:11 PM. Helped by All service dept employees.

After having dealt with another "so-called" luxury car dealership, this one puts that one to shame.Always polite, courteous, do not talk down to you, and make you feel like a valued customer. A++++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2017 MDX Hybrid

By TedS on 8/13/2017 at 6:03 PM. Helped by Roger Waldo.

My wife and I needed a replacement vehicle as we had sold our 2006 MDX to our nephew. We already owned a 2012 MDX & decided we wanted to see what the competition had to offer. As a reference point, we did drive a 2017 MDX first. We then drove a BMW X5, an Audi Q5, a Cayenne, a Mercedes 450 GLS & looked at, but did not drive, a Mercedes GLE & GLC, an Audi Quattro & an Audi A6 "hatchback". We decided that based on the good experience we've had with our two MDX's, that we'd buy another one. On the day that I went to place the order, a new MDX Hybrid happened to be on display. I asked to drive it & took it home for my wife to see. She was as smitten as I was & I went back to the dealership to negotiate. We arrived at a satisfactory number & took delivery the next day. We haven't explored all that our MDX has to offer, but what we've found so far has either met or exceeded our expectations.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Performed work as expected

By Jim Myers on 8/8/2017 at 5:21 PM. Helped by I do not know their names.

It was easy to make an appointment that supported by schedule. The service writer had the paperwork ready for me to sign as soon as I pulled into the service area. The waiting area was clean and the people walking around in the showroom were friendly and made a point to greet me. The work was completed in a timely manner and the service writer answered my questions. I have no recommendations on areas to improve!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and tires rotated

By Jacobjeannine7 on 8/1/2017 at 7:14 PM. Helped by Don.

Very friendly. I was able to get my car in The same day that I called for the appointment as I was going out of town

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

OIl Change

By Kristal Roop on 7/7/2017 at 6:09 PM. Helped by Danny.

Danny is also so pleasant to deal with. He's the best. He made me aware of upcoming service need and quoted a price for me to prepare. I appreciate the service waiting area that allows me to get some work done while waiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100,000 mile evaluation

By TedS on 7/7/2017 at 5:50 PM. Helped by ?.

My brother is buying our 2006 MDX for his son who lives in Aspen, CO. He wanted a professional evaluation of our car. He called & received a next day appointment. The service technicians took a look & suggested a 105,000 mile major service along with a new battery. We agreed to split the cost of approximately $1600.00. He's happy.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Oil change and tire rotation on my RDX

By Brad Goeppinger on 6/27/2017 at 7:42 PM. Helped by Dustie Mahan.

Dustie was very attentive and friendly. After the service was completed, she covered the results of the multi point inspection very thoroughly. I also had a question for Roger Waldo, who sold me this vehicle. He took the time to quickly address my question even though was busy attending to other customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Full confidence in service department!

By CM on 6/24/2017 at 1:19 PM. Helped by Mark Fjeistad, Dusty, Don.

After Mark Fjeistad determined the noise I was hearing was from a wheel bearing going out in my MDX, I scheduled service. Dusty had an RDX waiting for me to drive for as long as I needed while the part was ordered and the repair complete. My car was ready sooner than expected, other regular maintenance was done as well! Don in service completed my service manual and I drove away with full confidence my car was again in top condition! Everyone I've ever dealt with at the dealership has always gone above and beyond to make sure all my needs or concerns are met! I will definitely purchase another MDX from Bob Lindsay!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New MDX

By Lndl on 6/23/2017 at 3:10 PM. Helped by Ben, shafer.

We had a great experience working with Ben Shaffer. This is the second new car we have bought through him. Everything with the dealership worked as expected.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

An outstanding organization!

By CP on 5/28/2017 at 1:41 AM. Helped by Roger Waldo; Mark Fjelstad; Don Patterson.

From the sales team to the service department, every associate is professional, knowledgeable, friendly, and has great mojo- an absolute pleasure to work with this dealership! CP

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Traveled 4 hours to look at a car and ended up buying!!!

By AR on 5/19/2017 at 10:27 PM. Helped by Ben Shafer and Jim Lindsay.

Super experience working with Ben Shafer and the rest of the team at Bob Lindsay Acura. Drove 4 hours to look at a vehicle that I had been in contact with Ben about. Vehicle was everything Ben had described. Ben was very professional and everything went very smoothly. The only hiccup was the final process of getting in to sign the documents. This took an extended period of time but I do understand that they were short handed that day. All in all, I would highly recommend this dealership to anyone looking to purchase a vehicle. If we lived closer we would certainly have Bob Lindsay Acura service our vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Potential problem with our MDX

By TedS on 5/24/2017 at 2:14 PM. Helped by Mark & Don.

I asked the service folks to check our MDX for a potential problem. They did an in depth check & found nothing wrong. We were reassured that all was OK.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect service experience

By Super Radio Man on 5/10/2017 at 8:03 PM. Helped by Dan.

I have always had an exceptional experience here in service. The sales department is also just as friendly and nice as service. Always give me something to drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently Superior Service

By LindsayProponent on 5/5/2017 at 10:47 PM. Helped by Don, H55.

Timely scheduling of maintenance, Excellent proactive discussion regarding future items which will require attention, Questions answered. Personable and professional. Trust their expertise and skill. My car is important part of my life. I know they are going to keep me running safely and quickly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car experience ever

By Dog lover on 5/3/2017 at 8:40 PM. Helped by Ben, Sandy.

Ben and Sandy were great to work with. They were very friendly, helpful and efficient! I emailed Ben several times about the Acura RDX, before we came to the dealership. Ben was always prompt with his responses and answered my many questions. This was the most relaxed car experience we have ever had. Love the RDX and will definitely recommend your dealership to family and friends. Thank you. Kathy Schutman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They are always friendly and respectful of me and my vehicle

By TLTeam on 5/3/2017 at 1:39 PM. Helped by Jenny.

I trust them to take care of my car and not take advantage of work I don't need done. They are always very accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They do what they say and say what they do.

By Acura on 4/18/2017 at 5:33 PM. Helped by Dusty..

Excellent. Did service drop in Urbana Il to fix recall repair. Dropped 2017 MDX while repaired my 2015 MDX. This place was impressive at purchase and continues in service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt, positive, professional...as always

By LindsayProponent on 4/8/2017 at 12:22 AM. Helped by Mark Fjelstad and Dusty..

Regardless of need/concern/question, this dealer always responds promptly, whether requesting service appointment or "driving up". As single woman who provides transportation for community projects and families and volunteers, I am very dependent on my Acura. Lindsay folks are enormously dependable. Trust their work and judgment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quuick, responsive, great customer service

By sasmom on 4/7/2017 at 5:57 PM. Helped by Sorry, can't remember name.

I took my MDX in for a long overdue safety recall. They called me the day before to remind me which I always appreciate. The customer service representative was waiting for them, told me what work would be done, how long it would take, and that they would was and vacuum the card. I appreciated everything.

I would recommend this dealer.