Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always on time, professional and courteous

By Dave&Pat on 8/18/2019 at 5:05 PM. Helped by Ben Shafer, Julia Jenkins and Don Patterson.

Bob Lindsay Acura is consistently a good experience, from start when the entry door opens as soon as you arrive, to followup on the work was done, and completing the work on time every time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First service on new RDX

By rock on 8/17/2019 at 12:51 AM. Helped by Julia.

Confirmed issues with infotainment system,reset software, changed oil and rotated tires. Julia was great to work with and confirmed new software was coming to vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful salesman and dealership!

By 2girls, Pam on 8/16/2019 at 12:10 AM. Helped by Tom Lipsey, Sandy and Beau-Lea!.

We had the most wonderful salesman ( Tim) at Bob Lindsay Acura! He was kind, organized, friendly, not pushy at all, and took the time to listen! I would send family and friends to him because of these traits! The dealership was the same way! The car we bought was very clean! The dealership takes pride in their customers quality of work and sales!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Oil change and checkup

By 0502Enn on 7/14/2019 at 1:19 PM. Helped by I don’t remember their names but both were professional and friendly.

Friendly service, clean service area, my vehicle was washed when finished, prompt service - I didn’t wait long. Tires were rotated and checked for wear which I appreciate because I can’t judge wear on tires. Everyone was very friendly and discussed all points on the maintenance sheet. They replaced the wiper blades after conferring with me. That’s really all there was to it. They also ran a diagnostic on the fuel pump as required from a recall notice I received and determined that it was working properly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, Personable and Reliable Service

By AcuraFamily on 8/8/2019 at 1:28 AM. Helped by Don and Mark.

I actually look forward to having work done on my Acura at the Peoria dealership. Don and Mark in the Service Dept are extremely friendly and personable. Everyone in the sales/showroom area is also friendly and always smiling. The waiting area is very accommodating with comfortable, clean and spacious sitting space and lots of yummy treats and beverages. They always wash my car for me, too. I trust the work done and the prices are very fair. I walk away a happy customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great care

By tkb0830 on 8/3/2019 at 7:42 PM. Helped by John and Sandy.

We enjoyed the low pressure sales of John. He was intelligent and engaging both professionally and personally. The dealership was clean and everyone seemed to work together to make it the best experience possible.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

As always, excellent service

By HeWhoKnows on 8/3/2019 at 4:50 PM. Helped by Don, Julia, Mark.

Always take my car to the dealer for servicing and have always been totally pleased. Everyone there is great to work with and I've never had any problem with the service performed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 oil change

By TedS on 7/17/2019 at 7:09 PM. Helped by Don Patterson, Julia Jenkins & hi to Mark!.

Quick appointment time. Quick service. Quick check out. Comfortable wait area(magazines, TV and newspapers, hot coffee & snacks) Quick explanation of multi point check. Car washed & on my way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 oil change

By TedS on 7/17/2019 at 7:09 PM. Helped by Don Patterson, Julia Jenkins & hi to Mark!.

Quick appointment time. Quick service. Quick check out. Comfortable wait area(magazines, TV and newspapers, hot coffee & snacks) Quick explanation of multi point check. Car washed & on my way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Competent, on time and trustworthy

By Dave&Pat on 7/17/2019 at 5:17 PM. Helped by Julia Jenkins, Donny Patterson, Mark Fjelsted, Ben Shafer and Sandy Schmidt..

This dealership has always been on time, reasonably priced and a friendly atmosphere to wait. While they would provide a loaner car I am comfortable there waiting. It does not have the feel of some overcrowded and hectic dealerships I have been to where it is hard to even get an update on the status. I have confidence in their technical ability and not to have re-do's or future problems.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service Visit

By RenalG on 7/16/2019 at 7:03 PM. Helped by All 3 Service advisors assisted me.

Promptly got me in for service and diagnosed the issue with my tires. Made me aware of the need for brake repair; they were able to take care of that at same visit in a timely manner.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

bought a new car

By andy m on 7/15/2019 at 1:13 PM. Helped by tim.

everyone was very friendly and customer service oriented. tim is a great salesman and i highly recommend him if you are looking to purchase a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive Feedback

By Kathy S on 7/11/2019 at 5:25 PM. Helped by Don.

I was called within 40 minutes of dropping my vehicle off to let me know the problem was diagnosed. I gave them my authorization to proceed and they called back within 30 minutes to let me know it was fixed!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By TLTeam on 7/11/2019 at 1:11 PM. Helped by Don't know.

I had a good experience at Bob Lindsay Acura this week. I went in for an oil change but they also inspected the vehicle to see if there were other things needing attention. They found a few minor things, but gave me the option of having them take care of the items or not. There was no pressure. They kept in contact with me regarding the length of my wait. Everyone was very professional and personable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Where they always know your name!

By Wink on 7/7/2019 at 8:30 PM. Helped by Mark, service manager..

It is always nice to bring my vehicle to the dealership. They are friendly, knowledgeable, and accommodating. I have purchased 5 vehicles from Ben and hopefully will continue. The service department is honest and will not take advantage of you. Thanks, Clete

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership I’ve done business with!

By Jay on 7/4/2019 at 7:32 PM. Helped by Tim, Beau.

Great experience! Friendly, helpful, and very professional team. Love the 2020 Acura RDX! I’ve purchased approximately 10 new vehicles in as many dealerships and this was by far the best experience I’ve had. I highly recommend the Bob Lindsay dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Easy

By Justme on 7/1/2019 at 4:32 PM. Helped by All employees.

Made an appointment for oil change. It was just as easy as one a “quick lube” place, but with higher service levels. They exceeded my expectations with the service checks that came with the oil change and the car wash too!! And most importantly, I felt like family. Their entire staff is friendly and hospitable. Almost as if I took my car to my brothers house for him to change the oil. A great experience with the service department

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Patrick Corricelli on 6/29/2019 at 1:08 AM. Helped by Don.

I have owned a bmw and a ford. At bmw it is as if they were doing me a favor to service my car. At ford, if I didn't let them fix every moving part, my car wouldn't make it out of the dealership. What breath of fresh air at Bob Lindsay Acura. Pleasant, professional people who are genuinely happy that you are there. When they say something needs fixing, I believe them. They go out of their way to keep you informed, comfortable, and are very cognizant of your valuable time. I am a very satisfied customer that highly recommends this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, Pleasant, Prompt and Personal Service

By Dave&Pat on 6/12/2019 at 6:11 PM. Helped by Mark Fjelstad Service Mgr, Donny Patterson, Julie Jenkins, Ben Shafer, Sandy Schmidt.

We have two Acura's RDX and MDX, the second based on our experience with the first, Bob Lindsay Acura is the first dealership that knows who I am and greets me and where I also know who several employees are by name. The service is always on time and I am impressed that they have the latest service tooling to quickly check alignment (for example) by computer in just a few minutes.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Spring 2019 Service

By Love my RDX on 6/1/2019 at 12:47 AM. Helped by Donny.

I live out of town from the dealership. They were able to work me in with little turnaround time. I appreciated that. Always feel welcomed and trust their recommendations.

I would recommend this dealer.