Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2012 mustang GT 5.0

By BlackBeauty5.ohh on 8/26/2019 at 6:44 PM. Helped by Travis Kindle.

Was helped by Mr. Travis Kindle and Mr Chris Griffin. By far the best car buying experience I’ve ever had! They have me the best deal on my dream car, a 2012 mustang GT Premium 5.0. Don’t take my word for it, come see for yourself!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lifetime Customer

By Tracy763 on 8/24/2019 at 10:24 PM.

Today I purchased my 3rd Hyundai from this dealership. I was able to get the 2020 Hyundai Palisade! I absolutely LOVE IT! Ed Roary, finance manager and John closed the deal. They are a GREAT TEAM! I reccomend this dealership all the time and always will. THANK YOU for GREAT CUSTOMER SERVICE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By Drjkymd on 8/21/2019 at 3:54 PM.

Saw the car we wanted on the internet. Price was fair. Purchase was one of the easiest car purchasing experiences of many. Would definitely recommend this dealership. Car was delivered lightening fast and trade in taken back. Outstanding job! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By garno046 on 7/26/2019 at 9:16 PM.

Great customer service experience. James made sure we were aware of all options available. There was no pressure to make a rushed decision. He pulled around several vehicles to make sure we made the right decision.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never again

By Angbell on 7/26/2019 at 1:19 PM. Helped by Service department is terrible.

My car is under 100,000 miles and was only 7 years old when transmission,engine,alternator were replaced and my vehicle still has issues.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great place to buy a car

By jfishernc on 7/23/2019 at 5:55 PM.

I was in the process of shopping for a new car, and Bob Mayberry Hyundai was my third stop. Tim Smith was my sales agent, and he was friendly and professional. The customer service at this dealership, and the fact that the cars I tested were perfect, made my choice to buy my new Hyundai Tucson Ultimate easy.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great been a customer since 2005

By Matthew#2 on 7/21/2019 at 12:07 AM. Helped by Asia-service dept..

Good customer service in sales & service. Have been a continued customer with purchasing 4 different vehicles (Jeep Liberty, Dodge Journey, 2/Leased Hyundai Tucson). Great staff very polite.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great car buying experience!

By ginger1089 on 7/18/2019 at 3:18 PM.

We just purchased our (5) vehicle from Bob Mayberry Hyundai. Our salesman is James Pigg and we have purchased all five vehicles from him. He is so easy to deal with. There has never been any high pressure sales tactics like car dealers are known for. From the time we walked in the door to driving away in our new Sante Fe it was a pleasant experience. James Pigg is extremely knowledgeable and took the time to go over ALL of the new features in my new Sante Fe. The last time I bought a Santa Fe was 10 years ago and they have advanced significantly, so I had a lot to learn. We also dealt with Griffin Walters to finalize our financing. He was an absolute pleasure to work with. Hyundai is my car brand for life and James Pigg is why we will purchase all Hyundai's to come at Bob Mayberry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of the best car buying experiences!

By Drewski on 7/16/2019 at 7:54 PM. Helped by Peter Newton.

Went to Bob Mayberry looking to trade in my truck to get a smaller suv that was better on fuel. Chris Griffin and Peter Newton were an awesome duo in helping my wife and I find the right fit for us. They were more than fair on my trade in and and had a great price on a certified preownded hyundai santa fe. There was no pressure even when i decided to go home and think about it for a night, which was awesome because thats what i hate most about bigger dealerships is the pressure they put on you, but not here!! Came back and decided to purchase it!! Customer service was outstanding. Had my two girls with me both times i visited and they kept them loaded up on popcorn and juice. Peter has called me twice already wanting to make sure I didnt have any questions and wanting to know how we liked our new car. So, go to Bob Mayberry hyundai to buy your new or used car. You won't find better customer service, I promise! Thanks Chris and Peter!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and Experience!

By Ceanan4 on 7/12/2019 at 10:26 PM. Helped by Travis Kendall.

I am happy with my purchase and with the service at Bob Mayberry. Travis Kendall made purchasing a brand new Hyundai as easy as could be! He was personable and charismatic, and was very knowledgeable and helpful when I had questions about the car. Overall, I had a really great experience and would recommend to anyone.

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Happy with my purchase but not unanswered questions.

By lisa66 on 7/12/2019 at 6:11 PM.

I was and am happy with my purchase, However my car was not delivered to me and things explained on how they work etc. I did ask a question about why they steering column and some other things I noticed were the way they were and got no answers. The staff did work with me and get me a decent deal however I feel like I was rushed once everything was approved. I asked if the car was in any accidents and never got a answer in return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Staceyw on 7/6/2019 at 12:19 PM.

I really enjoyed my experience at Bob Mayberry. They're very professional and easygoing which made buying a car so easy. James is wonderful and helped me with every question I had. His knowledge and years of experience really shine through and he has the best sense of humor! I would absolutely recommend going to see him if you're looking to buy a car.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Very personable and accommodating

By Will123 on 7/4/2019 at 10:30 PM.

James was an incredibly helpful and respectful dealer. He treated us kindly and made sure all of our questions were answered even if he was unsure of it himself. There was no pressure to push a deal through or make either party feel uncomfortable. I think James did his best and my experience with him was nothing but pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super nice Sales team.

By Billiegirl on 7/2/2019 at 3:58 AM.

I started looking for a car 6 months ago. After talking with several sales persons at Bob Mayberry Hyundai in Monroe, NC - I was sure I knew which car I wanted. James Pigg helped me out with lots of information about the new 2019 Santa Fe. I ask a lot of questions. He patiently had a lot of answers. So, between my vacation, his vacation, the assistant managers vacation and the managers vacation, we were all together on the same page after 3 weeks. I was never pushed or pressured and James was very helpful. Good experience. Thank you, James.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bob Mayberry Hyundai

By mcflynn on 6/28/2019 at 10:53 PM.

Delighted with my new Kona. Salesman James Pigg was super-efficient & very helpful. The process was not lengthy and the explanation of the vehicle choices was excellent. Highest recommendation!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever

By Christie on 6/21/2019 at 1:14 PM.

On 6/15 I met with James Pigg to turn in my old car/lease to upgrade to a new car/lease. By far, this was the best experience I've had purchasing a new car. Mr. Pigg was amazing. He was so polite, pleasant and quite forthcoming. My previous Hyundai experiences at another dealership did not go nearly as smoothly and took literally 7-8 hours before I drove off the lot. Not with Mr. Pigg, he was absolutely wonderful. He took me for a long test drive and showed me how to use all the bells and whistles that came with the car. In fact, the first car he showed me was the one I bought. It was an exciting, educational and timely experience. I will work with Mr. Pigg for as long as he's selling cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

My experience with James Pigg and Bob Mayberry Hyundai:

By Love my Sonata on 6/16/2019 at 11:51 AM.

On Friday, 6/15, I walked into the dealership just to look,however, several hours later, I drove out with my new car. I knew I wanted a quality pre-owned car. The inventory and quality was superb. I narrowed my search to a Sonata and selected a model with low mileage, very clean and within my price range. James began the loan process and within an hour I was on my way. He was patient and answered our questions with confidence. Would I recommend James and Bob Mayberry to anyone looking for a great car buying experience? You bet!! I am one very satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and easy to work with.

By Michelle5 on 6/1/2019 at 8:03 PM.

Our experience at Bob Mayberry Hyundai was excellent. James was very knowledgeable and friendly. Chris and Griffin were also very helpful. We have been customers there for over 6 years and would recommend Bob Mayberry Hyundai to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By Carl G on 6/5/2019 at 2:27 PM. Helped by Asia Smith - Service Advisor.

I had purchased my Hyundai Sonata Limited at another dealership on Independence Blvd and the purchase experience was HORRIBLE ! I would never bring it back there for service so I decided to go to Bob Mayberry for all my service needs. Each time I go I ask for Asia Smith because she is so gracious and welcoming with scheduling and overseeing the appointment and service. I have been performing regularly schedule maintenance there for the past 2 years and I have nothing but praise to give. Lord willing, I plan on buying my 2020 Sonata Limited from Bob Mayberry.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Sayon on 5/29/2019 at 8:52 PM.

Had an awesome experience purchasing my Santa fe with cristal, she was super patient and helpful from start to end of the process, would recommend her to anyone.

I would recommend this dealer.