Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First class service

By JUBACA3 on 5/20/2019 at 7:26 PM.

Jeff never seems to busy to answer all questions. He contacted the extended warranty representative and made sure they understood the issue. Service was completed on time and accurately.

I would recommend this dealer.

Overall Rating

4.2  

3   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

Airbag replacement.

By marmarx3 on 5/20/2019 at 6:47 PM.

The actual replacement was great. I called in October after receiving my letter and was told i would be called when the part arrived. I called in late January and was completely blown off. I was told that “ they would call me when the part came in” and that the company sent letters but often didn’t send the dealership the parts. He didn’t ask my name, so I am not sure how he could check. I went to the dealership o. 15 May and spike with Chad. He gets 5 stars because he set an appt for the next day and the airbag was replaced. Dealership gets 3 stars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck Experts

By wenzOmatic on 5/20/2019 at 5:33 PM.

Treated us like family and were very fast to respond to our needs. I gave them an impossible job to find us a very specific truck and they lived up to the task. I would recommend them to my friends and family. They are truck experts.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First class service

By ROHUGHES27 on 5/19/2019 at 3:31 AM.

It’s not easy making such a large purchase from out of state when all you have to work with is phone and email. Kyle and the rest of the team at Bob Moore Ford definitely earned our business. Not only did he get us great price on the perfect truck but most of all he made us feel comfortable and confident about buying a vehicle over the phone. By the end we knew exactly what were getting before we picked it up. If you need a new call Bob Moore Ford and ask for Kyle Christian.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Dept. in Oklahoma

By Jess86 on 5/18/2019 at 2:27 PM.

I gave Bob Moore Ford’s Service Department five stars because they always go above and beyond. I am always greeted with smiling faces and the guys seem genuine about taking care of my vehicles needs. The lounge area is nice and relaxing with refreshments and a tv to enjoy. There is also free WiFi which is always a plus. The service staff gets you in and out quickly. If there is a problem, they talk to you about it and get it taken care of in a timely manner. You won’t be disappointed in choosing this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and fast

By Gt99 on 5/17/2019 at 9:18 PM. Helped by Dusty.

Came in for a headlight alignment in and out pretty quick everyone was nice the work was great definitely would recommended the service again to friends

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Service on my truck

By JFWHITE58 on 5/17/2019 at 8:42 PM.

I had my truck serviced and checked over for any problems. They got it done in a timely efficient manner. Bob Moore has serviced it since I purchased it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By MADDUXMONEY on 5/17/2019 at 5:30 PM.

Had an oil change and a 4 wheel alignment. Drives much smoother. Bob Moore services all my vehicles I always receive great and fast service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and good!

By C.MARTI02 on 5/17/2019 at 4:12 AM.

Showed up early and was able to get in and out! Was able to talk about future service needed. Really appreciate this because as a female, services always want to get money out of me. Made it painless or without hassle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Kennedy on 5/16/2019 at 10:03 PM.

The service team sends you messages throughout the time your car is being serviced so you can ask questions and have an idea of what’s going on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Pphilpott1013 on 5/16/2019 at 6:41 PM. Helped by John, Matt, Earl, in that order-service.

I've had many service departments in years past but Jeff in service is the kindest, most polite, caring person. And he smiles. Even when my husband was I'll and passed away, he told me if I needed help with anything to let him know, and I believe him. John is also one of my favorites. Always a gentleman and kind. You have the best. Take care of them

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good Service

By RICHALLEN1950 on 5/16/2019 at 4:31 PM.

Great Service. Very timely, even with additional recommended services. Just wish they could find some way to advise you of required (recommended) services when you make the appointment, not after you get there, otherwise the best I have dealt with.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Quality of Work

Recall service

By Bob on 5/16/2019 at 3:38 PM.

Took my car to get serviced for recalls the serviceswere done in expressive timely manner and every one there was so professional .. great friendly service

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Another good purchase experience

By TaxLady on 5/16/2019 at 3:08 PM.

Shannon is a knowledgeable and respectful young man who is serious about his job. I knew I wanted another Edge and he helped me narrow down my choices and answered a lot a questions about the safety features and options. As a senior lady, I was skeptical about being paired up with this young man but warmed up to him as I discovered how mature, patient and capable he is. I am pleased with my new red Edge.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!!

By Randy on 5/16/2019 at 1:44 AM.

Never been here before but more than happy. Jeff said they would take care of the problem and they did. Will definitely be back. Thanks for the great Customer service!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By KD on 5/15/2019 at 8:12 PM.

The service here was great. The only thing I can complain about was they didn't put a part back on after service. (Electronic rust protection module).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By RKMILLER16 on 5/15/2019 at 8:01 PM.

Had a great experience. Got me right in. Gave me.a ride home. Chad handled all my concerns and let me know as soon as it was ready so I could have it back the same day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome,,very happy

By stews12 on 5/14/2019 at 2:31 PM.

Kyle made me feel welcomed to the dealership.And was in tuch with our conversation throughout the whole process.We had a lot in common .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great experience

By Derek on 5/14/2019 at 11:55 PM.

I’ve dealt with a lot of dealerships. By far the best experience I’ve had. I will definitely be back. When I am ready to trade in my truck I will trade there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch, quick, and professional

By Milldew on 5/14/2019 at 9:22 PM.

They were polite, helpful, didn’t try to push items that were not needed and were done in a timely manner. The overall experience was great

I would recommend this dealer.