Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
3.4  
Friendliness
4  
Overall Experience
3.3  
Price
4  
Quality of Work
3.4  
Service
2  

Dealer Reviews

Show:  

Overall Rating

2.0  

2   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Poor Service

By Krusher1 on 4/18/2019 at 1:17 AM. Helped by Service Department.

Hail damage - Be aware that Porsche Oklahoma City - Bob Moore Porsche will leave your car outside. They have routinely kept my Cayenne Turbo and Panamera Turbo for 3 to 4 weeks at a time for service work, always leaving it outside. Know this- They will not accept liability for damage to your car while it's in their care, Yet try bringing a loaner car back with hail damage---To add insult to injury, they were completely ok with delivering my car back to me unwashed after 4 weeks of being outside.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome visit-helpful and fun (Great place)

By HondaBMWguy on 6/17/2018 at 2:13 AM. Helped by Tey Mensah. Sales.

Not my most timely review but Tey had the car pulled up and ready for a great test drive. Not only did Tey understand the car front to back he was great to talk with. Shalia a sales manager took a genuine interest in getting to know me during my visit. Best of all treated professionally and fairly as I checked out a rare manual GTI I wanted to update my review to super extremely positive. Why? Because the folks at this dealership are the real deal, they follow up with every promise and do care after the sale. A+

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 911 Porsche Purrchase

By Joe R on 1/14/2018 at 3:56 AM. Helped by Taylor Hasenbeck and John (Business Office).

This review arrives a few months after my purchase; however, I still wanted to express my sincere thanks to Shaila, Britton, Taylor, and John…all of whom I worked with when I purchased my Porsche 911. My purchase was made possible based on their willingness to deal fairly with me, their knowledge of the vehicle, their high level of professionalism, and the service/access they provided to me every step of the way. I trusted each one of them and the reputation of the dealership that they stood behind everything they promised to deliver. My car arrived exactly as represented, for which I thank all of them. I firmly believe that every business is built one customer at a time and customer loyalty and trust are earned through deeds not good salesmanship alone. While the team did a great job in the sales process, they earned my trust based on several other things they did along the way to make me feel valued and focused on my interests. I’m certain that if I am in the market for another Porsche I will be coming back to discuss my interest with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience of my life

By beyondhappyBlades on 12/28/2017 at 11:04 AM. Helped by Ryan Derr.

Ryan Derr was prepared, efficient and a true gentleman to work with. Upon our arrival from Texas he had the car warmed up and waiting out front when we got to the dealership. The vehicle was even better in person than the pictures online. He had the paper work prepared and our purchase was smooth and completed in just over an hour. We could not have had a better experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service above expectations.

By Mark on 10/27/2017 at 9:46 PM. Helped by Jared McElhany.

From the moment I stepped into the store, every person I met treated me with respect and offered to help. I was there to purchases the least expensive used car on the lot and I was treated as if I was buying the top car on the new lot. Thank you all at Moore Porsche of OKC. Mark Nash

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Cars don't really exist when you show up to the dealer

By angryporscheshopper on 10/16/2017 at 8:19 PM. Helped by Taylor Kirby.

I had a specific appointment to drive a specific car. I had traded 3 or 4 emails about the car. Drove a number of miles to the appointment only to find out that the car does not really exist, but they would be happy for me to drive a new one. Store manager was a lightweight who actually said this is "not necessarily" the way they normally do business. Dude, words matter. You could get more honest treatment from the used car guys on the 39th street strip.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

stay away from this dealer

By jy147147 on 7/25/2017 at 8:44 AM.

i was working with Brad for few days and some point he does not answer his phone. lack of communication with customer ! i wish they train people right

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome dealership and salesman

By Alex B. on 4/30/2017 at 6:32 PM.

Wow, what a great experience. This is a premier dealership in my book. I ended up building my Cayman after working through extensive color choices and options with my salesman Brad. I'd recommend Brad to anyone looking for low pressure approach, responsive service and great advice. I also had the opportunity to work with Shaila, the Sales manager. She greeted us during each visit to the dealership to ensure we were getting the help we needed. Shaila was a refreshing change to the typical sales manager you expect to see at car dealerships.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

No one would talk to me after the sale!

By Christensendj on 3/15/2017 at 2:03 AM. Helped by Bradley Whitehead, Shayla (by phone).

We bought a used car for our daughter here, told that each vehicle goes through a 102 point inspection. Upon arriving home, we found out that 3-4 of the tail lights were out (one didn't even have a bulb in it), and the plug in for a car charger didn't work, either. I emailed and called, trying to find out if maybe they had not completed the inspection. Our salesman (Bradley) never got back to us. Several phone calls to managers got no response, either. I wasn't mad at first, but I would never do or recommend business with them again. Poor customer service for sure! And after emailing that a manager would get in touch after I wrote this, no one bothered to do so.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My new A7

By T_jones1 on 9/22/2016 at 12:16 AM. Helped by Kamm & Jeff in OKC.

I had a A5 I loved but was recently totaled. I purchased it from Bob Moore in 2013. It was a easy purchase. I wasn't ready for a new car but decided to get a bigger car since the wreck. Kamm helped me by letting me drive several cars then Jeff helped us make the final decision. I highly recommend Kamm if you are looking for a car😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and and staff.

By Audi on 9/3/2016 at 4:39 AM. Helped by Beau.

Our salesman, Beau, was fantastic. Very patient and not "pushy" as we looked at several vehicles. He made care shopping easy and pleasurable. The other staff helping us was also outstanding. We love our new Audi!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Porsche Lease

By CC525i on 8/31/2016 at 3:04 AM. Helped by Nick, Alex, Mike & Cory.

Considering the size of the Bob Moore Auto franchise, I was surprised at the high level of service during my experience leasing a Cayenne. A big thank you to Nick for crafting a deal tailored to our needs. He knows his product and numbers. Thank you Alex for a professional and detailed delivery. I appreciate the deal was direct and to the point. Mike K closed it out perfectly with finance. A professional group!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time Porsche buyer

By LS70 on 8/30/2016 at 9:30 PM. Helped by Britton, Cory, Nick, Darrell.

Excellent experience at this dealership from first visit through the purchase process. Cory, Nick, and Britton were very professional in handling all my inquiries about the vehicle I leased. I would recommend Britton, my sales associate, to anyone considering a Porsche purchase. He was very knowledgable about the features of the vehicle I chose.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What an unexpected pleasant surprise. Highly recommended!

By T&J Kindred on 3/23/2016 at 5:35 PM. Helped by Dave, Corey, Michael.

Was somewhat of a drive for my husband and I, but well worth the trip! Best buying experience ever! Dave, Corey, Michael, and even our initial phone contact Bryan were all pleasant to work with, and definitely recommendable. We will be going back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I am a student from China, and it's my first time buy...

By YLB523 on 10/18/2013 at 6:46 PM. Helped by Dave Dougrey.

I am a student from China, and it's my first time buy a Porsche in America. I'm very appreciate Dave, he helped me a lot,he is a very nice person. of course, i like the car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My wife and I were shopping for new SUV's. We first...

By danbo123 on 10/1/2013 at 2:52 PM. Helped by Dave.

My wife and I were shopping for new SUV's. We first went to try the new Range Rover sport, but they are in high demand and it seemed like it was more of an honor to be able to buy one. Then I tried Audi, which was very nice and the salesman was very friendly. But they had sold the one I wanted to test drive, so Dave took me to the Porshce Cayenne he had. He was very knowledgable, friendly and really just let the car sell itself. After thinking about it for a few days, I told dave we would take it. I filled out their online credit app, and all the paperwork was done and ready to sign when we walked through the door. Then Dave spent a full hour going over every button and option on the car. Really terrific team of people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our experience was absolutely a pleasure! Walter always...

By DMetz on 9/28/2013 at 12:56 PM. Helped by Walter Merchant, Perry Burris.

Our experience was absolutely a pleasure! Walter always does a great job working for us and Perry definitely went the extra mile to help us get exactly the Porsche we wanted. These folks are the greatest!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An easy, excellent experience all around. Ingo was...

By brianesnell on 4/17/2013 at 10:37 PM. Helped by Ingo Phal.

An easy, excellent experience all around. Ingo was patient with us and very knowledgable. I would recommend Bob Moore Porsche without hesitation. Attention to detail was excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a day! Rode in some really beautiful cars and took...

By mbpilot on 4/13/2013 at 2:32 PM. Helped by Dave.

What a day! Rode in some really beautiful cars and took home a wonderful Boxter! We love our new care and the folks at Bob Moore were very friendly and accomadating. We felt no pressure making it a pleasant buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was the best experience I have ever had.My salesman...

By zehfussm on 3/28/2013 at 4:39 PM. Helped by Ingo.

This was the best experience I have ever had.My salesman Ingo was great,he was very nice,very professional , and he answered any and all questions I had, I would highly recommend Bob Moore Porsche, and I would buy there again. I have bought many cars over the years but this deal was the fastest and smoothest . Thank you Ingo and Bob Moore.

I would recommend this dealer.