Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Excperience

By lizyaws on 6/26/2017 at 5:19 PM. Helped by Rob Hoff, John (finance).

I was not looking forward to purchasing a new vehicle because it is so arduous. After doing my research I knew I wanted a Mazda. I went in knowing what I wanted and once I arrived I was greated by Rob. There was no pressure throughout the whole experience and I got the vehicle I wanted. The process was painless. Thank you to the whole Mazda staff who worked with me on getting me I to my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeff is Hirarious!

By All the way from Iowa on 6/23/2017 at 9:52 PM. Helped by Jeff Huston, Doug Delano, Jon Day.

I can't honestly tell you if I was there to buy a car or there to enjoy a comedy show. Jeff Huston had me rolling from the moment I walked through the front doors. His laid back demeanor and quick whitt made me more comfortable and relaxed during a usually tense period of time. Speaking of time, I was in and out within 2.5 hours. I knew what I wanted, had a budget, Jeff and his sales manager, Doug D. were able to accommodate my needs and wants completely. Jon Day, the finance manager was my final stop. AMAZING!!!!!! Explained some of the extras the dealership offers but was not pushy. I ended up getting the lifetime oil change option, can't find a better deal in town in regards to that. All in all, Best. Buying. Experience. Ever. Even the guys in back, working behind the scenes ensuring my new CX-5 was clean and gassed up before I drove it off the lot were quick, professional and attentive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AbFab (Absolutely Fabulous)

By Bridget on 6/9/2017 at 11:23 PM. Helped by Doug Delano, Robert Hoff, Ben Wald.

My experience with Mazda at Powers was exceptional! Doug Delano, Robert Hoff and Ben Wald made, what is usually a tense and agitating experience, an enjoyable one! These gentlemen were fabulous to work with ... I couldn't have asked for a better team! They were knowledgeable, patient, and personable. Furthermore, Robert Huff went above and beyond when he sat with me in my vehicle explaining all the 'gadgets' and answering all my questions AFTER the purchase of the vehicle ... it's hard to find a salesman willing to do that AFTER the sale is concluded!!! One always hopes for amiable and helpful individuals when making such a costly purchase and I found them at Mazda at Powers! Lovin' my new car! Bridget

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING SERVICE

By BACON on 5/26/2017 at 2:06 AM. Helped by Robert Hoff.

Rob Hoff was by far the most patient car salesman that I've worked with. He sat down with me two times already. First time was for my First car which was a Ford fiesta. Great commuter car and really nice car for my first initial purchase. I ended up wanting to trade in the vehicle for my DREAM car which was a Jeep Wrangler Unlimited. By far best service i think ill ever receive at a car dealership. He worked with me long hours and well informed me about everything about the car itself. I HIGHLY recommend speaking with Rob about your next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new car

By Kristine on 5/31/2017 at 9:40 PM. Helped by Dustin Boothe.

Dustin was the most pleasant person I have ever worked with. He is very knowledgeable about the product. I will defenantly use him again. Thanks so much.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Used car purchase

By Ruco1516 on 5/23/2017 at 9:05 PM. Helped by Rob Hoff.

Top notch salesman Rob Hoff helped us fine the perfect car for our son. Very helfull and great service from all the staff at the Penkhus dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service, i love my new car

By Allison on 5/22/2017 at 6:47 PM. Helped by Robert hoff.

They have the best customer service out of any other dealership I have been to. I searched all day for a car and walked out of every place except this one because they don't beat around the bush and they don't try to "scam" their customers. Robert Hoff was the one who helped me all the way through, and did everything in his power to make sure I left happy and satisfied. I love my new car! from here on out, I won't go to any other dealership. Please save yourself trips and just go to Bob penkhus Mazda first. You'll be glad you did, it's true what they say, "nobody buys just one"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience

By Clint Ford on 4/8/2017 at 6:26 PM. Helped by Adrienne.

went into the dealership looking for a used WRX I had located online. Adrienne was very friendly, helpful and I didn't feel pressured by her to buy the car on the spot. At one point I left to look at another vehicle at a different dealership and that salesperson made me feel like a prisoner. I left there as soon as I could to return to Adrienne and the Bob Penkhus team to purchase their vehicle. The vehicle had some paint issues, but the dealership agreed to apply touch up paint to fix the issues. After the purchase is where Adrienne and the Bob Penkhus team really shined. Within a few days of the purchase, I began to have serious issues with the clutch. Used vehicles are purchased as is and they no longer had any responsibility to me or the vehicle. They could have told me to pound sand, but instead they went ahead and paid for the vehicle to be towed. They had the vehicle for several days while they diagnosed and repaired the clutch and I never received a bill for any of it. I had simply reached out to Adrienne to get warranty information and instead received the best customer service I've ever received from any car dealership in the past. Adrienne has earned a customer for life and I recommend her and this Bob Penkhus location to anyone looking for a new/used car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This was the best car buying experience.

By HappyRN on 3/7/2017 at 6:12 PM. Helped by Julio Jaramillo,John Day.

If you get the chance ask for Julio Jaramillo he was my sales person. It never felt like I was being pressured. He made me feel like I was a family member or close friend. The whole process was smooth. I just love my new Mazda CX-5.😊

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Used car purchase

By Akash on 2/27/2017 at 6:36 AM. Helped by David Cotton.

Got me max value for price compared to other dealers in town. The buying process was really smooth and hassle free. I got all the help I needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding servive

By mathew o davies on 12/17/2016 at 4:02 PM. Helped by sale manager.

Best car dealership in Colorado Springs. i feel like family at the dealership. nice and very professional staff, no hidden agenda. we conduct the trade in look up together, they pay me the value of my SUV regardless of the rear wheel drive

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Cb356 on 11/17/2016 at 2:53 PM. Helped by David Johnson.

Our salesman was David Johnson. We was friendly, easy to work with, and low pressure. We weren't strong armed into buying extra warranties and such which was appreciated. We would recommend him to our friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and quick

By Michael S on 11/14/2016 at 10:24 PM. Helped by Do not recall specific name.

Just took my new car in for new car follow up and 'Step 3'. Service Center took my car on time and returned within time promised. Staff was very courteous and overall very professional. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience and Easy Transaction

By Kevin Bond on 8/15/2016 at 2:27 AM. Helped by David Johnson, Ben at Financing.

David was helpful in finding me a car after a hailstorm totaled my old car. He was communicative and made sure the process went fast and smoothly. Ben in financing was also speedy, and he presented me with addon options, explaining everything objectively. I felt no pressure from either of them. Will do business with them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bob Penkhus Mazda at Powers

By csneon2000 on 8/9/2016 at 2:16 PM. Helped by Tyler Jacobi.

I had Tyler has my car dealer. Never felt pressured by him or his boss to by a car. Made the whole car buying experience a whole lot better.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

CX5 purchase

By Steve on 7/17/2016 at 3:04 AM. Helped by See Ernesto....a pleasure to work with..

Great buying experience no pressure sale bought a new CX5 and very good people to deal with.took time to allow me to test drive each style I was looking at financing went good and the sales person sat and went over all the options in my CX5 thanks to all at Bob penkhus.,.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience evet

By Toyota venza on 7/15/2016 at 1:00 AM. Helped by Brian Jeff Chris.

Brian and Jeff were very friendly and professional. They weren't pushy like most salesman. We brought a used car so there were a couple of things the dealership had to take care of. We call Brian he gave us a car while our car was being taken care of. Chris in the service department was awesome. The whole buying experience was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By MazdaCX-3Happy on 7/9/2016 at 2:05 PM. Helped by Jay Huber.

Thank you Jay Huber for making this the best experience my husband and I have had at a dealership. We were not looking to purchase a new vehicle we were just there to get maintenance on our 2008 CX-7 and we saw the 2016 CX-3 and I feel in love. I was happy with my CX-7 and wasn't in the mood to deal with pushy sales people. We meet Jay Huber and right away we liked him. We didn't have to do the whole dance of let me talk to my manager over and over again. The staff from Jay to the finance manager went smoothly we were out of there in less than an hour. I love that dealership and I would recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our first car

By Izaya_13 on 5/29/2016 at 4:29 AM. Helped by Mitch.

Me and my fiancée were looking for our first car together, and we got lucky and got to work with Mitch. He was so AMAZING, he answered all of our questions. Hey got us into the car we wanted really fast. Whenever I need another car I am definitely coming back to work with him. Thank you Bob Penkus and thanks Mitch

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent Service Excellent Car

By Happy Camper on 5/15/2016 at 10:54 AM. Helped by Robert Kania.

Robert Kania helped me get just the car I wanted, quickly and easily. He worked with me in a difficult situation, and made it all work. I am very pleased with both Robert and the car.

I would recommend this dealer.