Dealer Reviews

Show:  

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Great purchase.

By captiva1 on 11/1/2016 at 8:54 PM. Helped by Ron.

We drove 5 hours each way to pick up my new (used) car and it was well worth it. Everyone there was great. Love my new vehicle.Thanks to the great staff for making it easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ron P. and Bob Ridings OUTSTANDING SERVICE!!!

By Hein, Karl on 10/24/2016 at 7:15 PM. Helped by Ron Pritchard.

Ron went above and beyond service and took very good care of me and my trade and purchase from him again! The staff is always professional, courteous and polite at Bob Ridings which is appreciated! Once again, Thank You Ron!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We love our Ron!!

By kpenwell on 10/13/2016 at 4:10 PM. Helped by Ron Pritchard.

Ron P. at Bob Ridings in Taylorville has sold us numerous cars. We've always had a positive experience with him!! Last night we purchased two vehicles and he stayed late to help us finalize everything-thanks Ron!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, As Always

By Martin Towsley on 9/28/2016 at 5:27 PM. Helped by Blake and Jeremy.

Great service as always, and as I have come to expect from Bob Ridings in Taylorville. No complaints and really quick service. I appreciate the dealership went back to oil change appointments. Everyone is pleasant and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No complaints - great experience

By Jonathan Franko on 9/12/2016 at 2:17 PM. Helped by Justin Ostermeier.

No hassle. Met me at the price I needed. Smooth process. Absolutely fantastic experience. I would wholeheartedly recommend this dealership to others, and they'll be at the top of my consideration set the next time around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Worked a deal over the phone with Justin Ostermeier,

By Monty B on 8/30/2016 at 3:16 PM. Helped by Justin Ostermeier.

I worked a deal over the phone and was able to get the deal where I needed it to be, quick purchase everything was done over the phone and ready for me when I arrived (I live an hour away) Highly recommend Justin!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You

By margie phelps on 7/29/2016 at 5:46 PM. Helped by Darryl Zerfowski and team.

Would like to say Thanks to Darryl Zerfowski and his team on the excellent service I received on my GMC Terrain in their care. I appreciated he took the extra steps to ensure this was a smooth experience. He worked with two insurance companies to complete the work to my SUV and ensured I had transportation during this time. Darryl even ensured I was aware of another issue with my tires during this unfortunate accident. This was also corrected. Thanks so much Darryl and team Sincerely, Margie Phelps

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked a deal via email with Justin Ostermeier

By Mel C on 6/23/2016 at 4:19 PM. Helped by Justin Ostermeier.

Had a great experience working with Justin in buying a used Expedition. I live an 1.5 hours from the dealership and did not want to make a trip without knowing that I could get a deal close to what I wanted. I worked with Justin via email, sending pictures of my trade with descriptions. I finally made the trip after shopping at dealerships most of the day in St Louis and got to the dealership on a Sat - 1/2 before closing. Justin came through with an offer that was just as we had discussed via email. Justin - I know we kept you (and the finance guy) late on Sat to get everything finalized - appreciate your effort and will come back to Rob Riding and yourself the next time I'm in need of a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying experience

By Jeff C on 6/12/2016 at 8:03 PM. Helped by Dave Scgafer.

I have bought several vehicles here and have always dealt with Dave.He makes sure you are happy with what you are buying and does not pressure you into anything.I recommend anyone buying a vehicle to see Dave.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So Appreciative

By Pet Sitter on 6/4/2016 at 4:33 PM. Helped by Blake in the service department..

Came in on the spur of the moment on a Friday morning. I had a rear turn signal out. I knew I'd have a busy weekend on the road in my 2015 Expedition and needed to get it fixed right away for safety reasons. There was a line of vehicles to be serviced and I was short on time. Blake came to my rescue. He came out into the parking lot and fixed my turn signal right there on the spot. My Hero! I can't sing his praises loud enough. I only hope he knows how much I appreciated him going above and beyond the call of duty to help me. Five star service all the way.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

An easy car buying experience

By Blaire Denning on 5/8/2016 at 3:42 PM. Helped by Jacob Lahr.

I came in after doing weeks of research, came in met my salesman Jacob Lahr and everything went smoothly I can't comment on any financing because I was a cash buyer. I live my car and will have it serviced at the dealership until it is time to do it all over again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free and very accommodating

By Rooster55 on 5/4/2016 at 9:46 PM. Helped by Garrett Ulmer and Rick Callison.

Very fortunate to met Garrett Ulmer through Rick Callison. Both are excellent employees at Bob Ridings. They are both very unselfish team players. Great people!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good Service

By Pet Sitter on 4/23/2016 at 4:11 PM. Helped by forgot.

Dropped in for a quick oil change and got right in. Make over at the service desk looks very nice. Not as crazy about the seating area changes. There are less seats and I've been there before when there was more seating all the seats were full. They guys are always good to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase 2015 Chevy Sonic

By paxton on 4/21/2016 at 4:29 PM. Helped by Meers.

Our experience was great. Staff was friendly and helpful from the time we walked in the door. Salesman was awesome! and the Finance Dept. was awesome also. We went and looked later evening picked out the car and closed all within 24 hours. Would do business there again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By retired2010 on 4/7/2016 at 6:09 PM. Helped by blake.

Great experience buying our car and all the service trips. Very friendly staff. I will purchase from them again. The ford edge has been a very reliable vehicle so far.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Again and again!

By Hard to please on 4/4/2016 at 8:35 AM. Helped by Garrett and Tara, this time..

I've been buying and trading at Ridings for many years; since Geoff was a salesman! Have never had anything but great experiences. Entire staff (sales, service, body shop) has always been polite, helpful, efficient and focused on fixing my issues. I live in Springfield and would not consider doing business with a local dealership. The last time I did business with a Springfield dealer could be considered ancient and painful history!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just purchased a 2013 Chevy Impala

By falcon41 on 3/20/2016 at 2:33 PM. Helped by Sam Short is AWESOME!!!!!!!.

Great buying experience. Everything went smooth. The whole process was a great experience and makes us again give two thumbs up to Bob Ridings. We just went to look and talk, and came home with a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

getting car fixed

By cub fan mj 1952 on 3/15/2016 at 7:29 PM. Helped by Darryl Zerfowski.

They did a great job fixing my 2015 ford explorer. Bob Ridings is the best place to go. I would not shop anywhere else to buy a vehicle or have a vehicle fixed!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great buying experience

By sfrib95 on 3/6/2016 at 3:28 AM. Helped by Dave Schafer.

I've bought an SUV and more recently a new F150. Both times I dealt with Dave Schafer. In each case he's been very helpful in finding what I was looking for and making the entire process go smoothly. He goes out of his way to accommodate any reasonable request. I'll definitely keep Bob Ridings in mind for any future needs and Dave will be my first point of contact.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

buying vehicles

By sparky88 on 2/29/2016 at 7:53 PM. Helped by Ron Pritchard.

I have bought two cars and a f-150 in the last nine years. Ron Pritchard has always went the extra mile in helping with buying vehicles.

I would recommend this dealer.