Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Customer Service

By Autrykeekee$ on 5/30/2019 at 12:03 AM.

Julian Salazar was a great help to my son not only 1 time but 2 times he takes his time with his customers and make sure that you get the BEST. Customer Services means so much to me because I look at the service that is provided. And JULIAN SALAZAR provide just that I am grateful to have met him as my son salesman. I would definitely recommend Julian Salazar. He is Great, Awesome and he gets the job done... Thanks Julian Salazar..

I would recommend this dealer.

Overall Rating

2.8  

3   Customer Service
3   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

Salesman was argumentative and a little shady

By Kelsye on 9/22/2018 at 5:06 PM. Helped by Mauricio and nice man with a limp.

I came there to test drive an Elantra GT one night an hour before closing. I was told before I came that they did price matching as I had found the same vehicle online at another dealership for much less. When I got there I had to wait and was tossed from one salesman to another after my test drive. I was very interested in the vehicle and asked repeatedly their price. They were not up front about it at all. Once I told them the price I found elsewhere online they trash talked the other dealership and I was told there was no way they would actually sell me that car that cheap. I told them I couldn't afford their price but they still kept insisting we could work something out. The salesman said he was unable to give me a true price without pulling my credit. I am very weary of a bunch of unnecessary hard inquiries going onto my credit report. I was then argued with for even longer until I finally told them I had to go and would come back tomorrow. This was only after the finance manager told me he would call me with some numbers the next morning. That didn't happen. I still came back because they kept saying they could get the payment where I needed it to be. This was not true and they knew that all along. The salesman again argued with me and then tried to sell me another vehicle I wasn't interested in. When I asked him the price of this vehicle, he STILL was not upfront about the price. I was very unsatisfied with the customer service I received here and left immediately after. I do not recommend this place. However I did really like the finance manager Ward that talked to me. He was very nice as was the original salesman who took me on my test drive. Be weary if they aren't giving you a solid price for a vehicle and DO NOT let them pull your credit until they've negotiated a deal that will work for you! Don't be bullied by this rude sales guy. His name isn't even on this list but it's something like Mauricio?? The one I liked who took me on the test drive has blue eyes and walks with a limp. Nice guy!! Also like to give a shout-out to Ward for his impeccable fashion sense! ;)

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Bad Choice

By Bcaleb87 on 9/18/2018 at 9:32 AM. Helped by Ryan Williams.

These guys do not respect their customers. When I realized they did not include a mileage discount for the 5400 miles they drove the service loaner I financed - Monday I called after getting it that Friday when my tire is flattened - the Sales assistant threatens to pick up the car after she runs out of lying and insulting me personally. They overcharged every dealer fee in the purchase and had to have me resign everything but refused to do what was right and discount the car additionally as discussed with the Sales man.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Lilcam on 7/30/2018 at 11:54 AM.

I just have to give credit where credit is due. Special thanks to the magnificent team for coming through once again. I have purchased cars from this dealership in the past for my daughters but this time it was for me and I instantly fell in love with a vehicle that was carefully hand-picked for me. I only saw pictures of the outside of the car initially and I knew it was the one for me. It was delivered to my job with care. And when I got inside I felt as if the team selected this car as if they were selecting it for themselves. It had features that I did not know it had and plus it was my favorite color. I was given clear instructions on how to operate the car and everything. No kidding this is the place to go for your next car. Trust me! Thank you again to Ward, Carrenado and the young lady who's name I didn't catch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By 4marci on 7/24/2018 at 7:26 PM. Helped by Ryan.

Courtney, Gary and Ryan are so patient and efficient, they made the experience fun and stress free! I love my new car!!! Go check them out, you won't be sorry!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional customer service

By Mag on 7/11/2018 at 9:53 PM. Helped by Ryan Williams.

Let me start out by saying that I have purchased 18 cars over the years but have never enjoyed the car buying experience and was not looking forward to this one. I called prior to arrival to inquire about inventory and spoke with Carrenado (Slim) Edwards to give him an idea of what I was looking for. He met my sister and I outside as we arrived and was incredibly knowledgeable, friendly, efficient, and helpful. He was patient as we discussed the best options for our mother, for whom we were purchasing the car. Slim and the staff were an absolute pleasure to work with and I can’t recommend them highly enough. Thank you for making this purchase an easy and fun experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service; Above and beyond experience!

By Ed and Jackie on 7/6/2018 at 12:50 PM. Helped by There was a gentleman who did the paperwork, I don't remember his name but he was also very helpful and professional. He was awesome as well..

We thought the lot was closed but a very nice gentleman approached us and told us he was open for business. He was extremely professional and helped us with the paperwork of the sale. Yessica was the person who showed and explaoall the bells and whistles the car had. She was extremely knowledgeable. I would definitely buy my next car here again. We received 1 key for the vehicle. I wish we could of received 2 keys which is the norm...but that is fine. The help, knowledge, and friendly servomafe up for that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and price

By Olga503 on 7/1/2018 at 3:40 AM.

The sales and finance team were a great help. This car buying experience was the quickest I’ve ever experienced they gave me a great deal without having to go back and forth and then processed everything in finance quickly. I would recommend and buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME!!!

By Willis0127 on 6/30/2018 at 2:03 AM. Helped by DJ.

Gary, was a Godsend as well as everyone we encountered. Gary worked magic today and we walked away with a vehicle and smile.. I will send anyone I know that is need a vehicle his way!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I loved working with Yolanda! She was so kind and thoughtful

By Mateo on 6/23/2018 at 8:18 PM.

They were kind, friendly, and helpful. I am excited for the second opportunity to work with Bob Stallings Hyundai with my new 2018 Hyundai Elantra

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courtney was outstanding!!

By 99zoranda on 6/22/2018 at 9:43 PM.

He went above and beyond to help us!! He was respectful of our time and knowledge of his business. I left with a brand new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Experience

By Upgrading on 6/16/2018 at 10:45 PM. Helped by Leonard Streeter.

Leonard was a great sales consultant, he listened to what my needs would be and he went right to work and fulfilled them. It was quick and easy and he got it accomplised with no problem. Great job by the entire team, so glad to be a customer and will always be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One for me...One for the kids

By MsMiko on 6/16/2018 at 4:40 PM.

Two cars in two weeks! These guys make it happen! Ward and Yessica are the dream team! I have had another great stress free new car purchase experience! Needs met, timely process Love this place!! Thanks AGAIN!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Hyundai Tucson!!!

By Kdaigs09 on 6/16/2018 at 12:44 AM.

Leonard was awesome. He explained everything well and the entire transaction was rather quick. Also, the finance office and service staff were extremely hospitable and attentive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal, great car

By Pamela731 on 6/12/2018 at 6:59 PM. Helped by Ryan in finance.

We are long time patrons of Bob Stallings Hyundai. Their service is extraordinary. Our buying experience with Julian Salazar was friendly, fast, and fantastic. Financing with Ryan was quick and easy. The whole process was just as I expected....wonderful. This is our second Santa Fe and won't be our last from this dealership. Awesome job, y'all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful salesman

By FREIDAWALLACE on 6/9/2018 at 2:27 PM.

Tony Estrada worked very hard to help me find exactly what I wanted in my new vehicle. He showed me several choices. He listened to me and explained the options. It’s a very nice dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice and helpful

By ndaly1995 on 6/8/2018 at 12:18 AM.

Bought a 2016 Hyundai sonata from here, and they were very helpful. Yessica taught me how to use the Android auto, which I absolutely love. I'm so happy that we found this location because all of the staff are very nice, and I highly recommend you come buy from them. We worked with Yessica, and she is very lovely and friendly, and I highly suggest her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast easy and comfortable

By Ohene Lambertis on 6/5/2018 at 6:11 PM.

Courtney was amazing and very helpful he made us feel comfortable and made sure we understood everything and nothing was .uk clear definitely would recommend him to anyone because he was attentive polite and very aware of my needs in a car and delivered

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By 1985arbrown on 5/29/2018 at 12:56 AM.

Words can't express how wonderful Gary Grace is. He treats his customers like family. Great service, very professional. I would definitely recommend people to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Great Experience

By MsMiko on 6/1/2018 at 10:24 PM.

This is by far the best dealership from the application to delivery you’re treated with the highest level of respect and diligence. No haggling, they listen to what YOU want and do their best to meet your needs. First rate service! Thumbs up to Yessica, Ryan and my main man Ward Jones! ??

I would recommend this dealer.