Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I purchased my car 2018 Camry SE from Bob Tyler Toyota...

By Mr g on 10/9/2019 at 11:29 PM.

I purchased my car 2018 Camry SE from Bob Tyler Toyota what a mistake took the car in to get the first oil change car was supposed to be detailed and the tires rotated they never did so I t take the car after the second oil change same thing tell me they would rotate the tires and they never did unbelievable today take the car in again for service Finally they did It but they didn’t even put stickers on the car to let you know when you Have ave to change the oil again the car was supposed to come with the basic detail didn’t come with that I so regret ever going to Bob Tyler Toyota I will never recommend this place to anybody, I also had to bring Into the collision center after an accident had to take the car back three times because the paint wasn’t done right it’s just horrible

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First experience + First expression = success

By John Facer on 9/24/2019 at 7:08 PM. Helped by Stacey Conley.

It was my first time buying a vehicle. With it being my first time, i had a lot of questions. Stacey Conley helped me through the process. He answered all questions, and addressed all of my concerns. He was helpful in finding the vehicle that was right for me and the one i was interested in. I got a great deal and wouldn’t have been able to do it without him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Car, Great Staff

By Mombomb on 8/14/2019 at 2:50 PM. Helped by Sid BEll, Jose?, Frank Bortko.

I went to Pensacola after my car died this past Saturday. My very last stop of the evening was Bob Tyler Toyota. My very nice Salesman Sid was trying to find a used cars that would meet my criteria and Jose in Finance came out and greeted me and my sister and started telling me about the lease on a new car, never have i had a new car. I hadn't even considered it and was a little apprehensive about leasing. I called Sid on Monday at 5pm and he got on my paperwork. He waited for me to drive an hour and a half to get me in the car. Sid and Frank stayed until 10pm getting me in a car so I would not have to wait another day. I cant say anything bad about the experience, and I have and will recommend them in the future. Thanks again for my NEW CAR!!!

I would recommend this dealer.

Overall Rating

1.8  

5   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Your total price might change anytime before you leave

By Banu Kommuri on 8/10/2019 at 6:37 PM. Helped by Tmore.

We agreed on one price and after pulling credit right before going to financial, Guess what price of car goes up by 3 grand .goodjob

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best used car experience ever! Request Rondehl Virgin

By A. Fisher on 6/27/2019 at 3:52 PM. Helped by Rondehl Virgin.

I have purchased nine cars over the years and this was by far the best experience I’ve had. This was due to the efforts of Rondehl Virgin. This young man was courteous, helpful, informative, and was fast. None of the typical waiting around as you wait to get keys for a test drive or to get paperwork done. For example when we mentioned we were interested in two vehicles in particular he was back out in less than a minute with the keys to both for a test drive. He knew everything we needed to know about each car and even hooked up his own phone to show us how CarPlay worked. Best of all he probably saved us $2,500 by getting us the best price. This guy is awesome and we had a great car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales man

By Sandy on 6/17/2019 at 4:43 PM. Helped by Stacey Conley- Sales/Jeremy - finance.

On 6/14/19 I went to Bob Tyler to have my car serviced. I started talking to Stacey Conley who is an outstanding sales person. Stacey spoke with me and I decided to buy a new RAV4. Stacey is very professional and helped me in every way possible to purchase my new vehicle. Thank you Stacey for everything. Also thank you Bob Tyler Toyota for the exceptional service and great sales personnel. Won’t go anywhere else. Matter of fact this is the sixth vehicle I have purchased from you.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience

By TLC1982 on 6/11/2019 at 3:42 PM. Helped by Cody Chambers.

We recently purchased a new vehicle from Bob Tyler Toyota. We had a great experience from the first phone call to the last signature. Cody Chambers did a wonderful job walking us through the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Outstanding Customer Service

By Trisha M on 6/9/2019 at 12:44 AM. Helped by Brandon Rhyne.

Great experience from the receptionist, salesperson, Brandon, to the finance person for our purchase of a 2019 4Runner! Brandon listened to everything we were looking for and made this sale happen! We highly recommend Bob Tyler Toyota for your next purchase!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond...

By taasi09 on 4/21/2019 at 12:01 AM. Helped by Stacey Connely.

Stacey Connely goes "Above and Beyond", I had just moved to Florida and like a bird out of a nest, I still needed assistance to fly, well Stacey was there to make sure I did fly. He helped me, he worked with me, he gave me hope. Words can't express how thankful I am for Stacey he is super awesome. Thank you a thousand times Stacey. The world should have more people like you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Joyful on 4/6/2019 at 2:54 AM.

Our salesman was Tony Teschel. Very good experience! Tony did not pressure us, and he took his time explaining every detail of our new Toyota Tacoma!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By Olivia Pope on 4/1/2019 at 9:24 PM. Helped by Joseph Darby.

From the time I walked in until the time I walked out Mr Joe was very attentive to want I actually wanted. He was awesome ? Thank you for you excellent service

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

3rd car bought from here

By MikeC on 3/28/2019 at 4:13 PM. Helped by Stacy Conley and Brooke Romero.

Recently bought a Toyota Siena from Stacey Conley.. Couldn't ask for a better salesman and sales department. Must mention Brooke Romero as her help with all the "bells and whistles" made it easy to understand them. Thanks for a very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!

By dmarkrivera on 3/17/2019 at 10:26 PM.

Outstanding Experience!!! Buying a car used to be a hassle with high pressure salespeople, Not in Bob Tyler Toyota. Tony Teschel was phenomenal during the whole process. He helped put us at ease, was knowledgeable about the car we wanted, and met all our requirements and expectations. We left with a truly positive experience and will definitely recommend him and Bob Tyler Toyota to family and friends. Five stars all the way!!! Dan and Irene Rivera

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Salesman review

By rachel pleasant on 3/7/2019 at 2:12 AM.

My salesman was Joe Alex Diaz. He was very knowledgeable, patient and understood what I wanted. He met my needs in buying the car. He was extremely helpful, and I bought a Toyata Rav4.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By trishee314 on 2/28/2019 at 12:49 AM. Helped by Joseph Darby.

Joe Darby helped me find exactly what I wanted and quickly. The entire process was seamless, and I couldn’t be happier with my new RAV4!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By AGY123 on 2/3/2019 at 12:55 AM. Helped by Britney Mimnagh.

Britney Mimnagh was our salesperson, and she did a great job! She was polite, helpful, and not pushy. She was very knowledgeable about the vehicle that we purchased. We appreciated her help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By RogGomez on 1/29/2019 at 7:03 PM. Helped by Mike Henley.

Brought my husbands 2018 Tundra in for an oil change and detail. Mike Henley offered exceptional customer service we were very pleased with their services.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience
5   Price

Used Car Purchase

By Big Greg on 1/29/2019 at 5:26 AM. Helped by Pedro Carvallio.

Took my daughter to look over several used vehicles and Pedro was very patient with us. I test drove one car and thought I most likely would not make a purchase that night. Pedro Carvallio and Abby Wells made an offer on a vehicle that my daughter wanted that was too good to pass up. I have purchased several vehicles and all have been a positive experience and felt no pressure to buy. Thank you again, Pedro!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Best car dealer experience I have had for some time.

By Happy camry owner on 1/19/2019 at 8:39 PM. Helped by Britney Mimnagh.

Thank you so much Britney Mimnagh even though I know you were in training you really helped make picking the right car quick and easy. I can't believe the wife picked the first one and she is so happy with her choice. Now she's not letting me drive everywhere. I did get to drive on the way home and love the way the camry rides and puts so many controls right on the steering wheel. Anyway we couldn't be happier. Thanks again to the whole staff involved. And keeping the payments where I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was awesome!

By Missy hankins on 1/13/2019 at 9:18 PM.

I just want to thank Paul S. For working with me! He has sold me 3 cars in 3 years! Paul is amazing!!! I recommend him to everyone! I love my 2019 C-HR!

I would recommend this dealer.