Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
3.4  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent people here. Matt Haibach is the man. Great kid.

By Toyotatundra on 12/10/2018 at 7:47 PM. Helped by Matt haibach.

Excellent people here. Matt Haibach is the man. Great kid. I would recommend for anyone to shop here. Bought a used tundra for my son

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

POOR SALESMANSHIP!!!

By BMET2001 on 12/8/2018 at 4:15 PM. Helped by Derek Lundsford.

I had the displeasure and as it turns out good fortune to deal with Mr Derek Lundsford recently on the possible purchase of a new Toyota. Mind you I have excellent credit and can get financing anywhere I choose so qualifying for zero down was not an issue. However, Mr. Lundsford's inept ability at selling vehicles promptly had me heading for the nearest exit. I would like to thank Mr. Lundsford for his poor service because it allowed me to shop around and find the exact same vehicle at Toyota Fort Walton Beach for less, with more options installed!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience imaginable

By Ksmall on 12/8/2018 at 6:26 AM. Helped by Tim Agan.

From the moment we walked in, Tim Agan was so unbelievably helpful. I knew I wanted an SUV but was unsure where to start. Tim took us around the lot to look at their selection and was very knowledgeable with any questions I had about the cars. Tim was willing to go out of his way to help us. We ended up coming back a week later to look at the car I had previously liked and he had offered to have it cleaned and ready to go before we got there. He made the experience of buying my car really enjoyable. I would highly recommend Tim for any of your future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new Corolla

By Wheeler1970 on 12/4/2018 at 9:32 PM.

I had the pleasure of working with Andy Chambers. He was so knowledgeable and explained things to me which led to the purchase of my new Corolla. He was patient with me and helped me make the right decision. He made sure to let me know that the purchase of my new car didn't stop there, but that I was also getting their state of the art service department team. I'm so happy and highly recommend going to see Mr. Chambers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience ever!!!

By Stephguy on 12/1/2018 at 12:42 AM. Helped by Frank Bortko, Derek Lunsford.

Omg... needed a car today. My car died. Derek and Frank made it the best car buying experience of my life! I highly recommended Derek the salesman and Frank the finance guy. Great atmosphere and super nice people all around ??

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

AWESOME DELIVERY!!!!

By Meyers1 on 11/24/2018 at 7:06 PM. Helped by Brooke Ramero.

Brook Romero the delivery specialist, did a fabulous job with the delivery of our 2019 Avalon!!!! On a scale from 1 to 10 this girl deserves an 11! Brooke is a true asset to your company. She is super sharp, very professional, gets the job done and made certain everything was in order before we left. We were thrilled with her great customer service which makes us look forward to returning to the dealership. Also, Kristen was very helpful with her follow-up and professionalism. Thank you ladies!! Joe and Rosie Meyers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joalex

By Taco18_62_#1 on 11/21/2018 at 3:36 PM. Helped by Joalex Diaz.

Need I say more?! Man, what a salesperson let alone a person. He knows his stuff. The easiest sale I’ve EVER had on a new car. Bob Tyler has an awesome asset in Joalex. You might consider cloning him. I came in to see him knowing what I wanted and what I could afford. There was never any pressure to spend more than my target price and we pulled the trigger on a great deal. Joalex is very knowledgeable in every aspect of the sales experience. I’m kind of surprised he is not on your website’s permanent salesperson list. AWESOME, AWESOME Experience. Thank you, Bob Tyler, but more specifically Joalex.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joalex me ayudo

By Keyshla1204 on 11/15/2018 at 6:21 PM. Helped by Joalex.

Joalex me esta ayudando a conseguir otro carra a sido de mucha ayuda para conseguirme otro carro a sido de MUCHAS ayuda gracias joalex. Y

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Both the sales and service centers are fantastic!

By Hilary9 on 11/10/2018 at 12:08 AM. Helped by Elisa Slack.

Elisa just sold me my 4th car from Bob Tyler and I couldn't be more pleased! She was exceptionally professional and kind throughout my experience. I have nothing but wonderful things to say about everyone from the sales team to finance (who helped me get an amazing deal) as well as the service department. I have always brought my cars here for servicing and the staff take great care of you and your car. I am a lifelong Bob Tyler customer that's for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I was very pleased with the service. Elisa Slack was profess

By Perkins, Terri on 11/6/2018 at 9:37 PM. Helped by Elisa Slack.

Elisa Slack was courteous, professional and attentive to my needs. She answered all my questions and was knowledgeable about the vehicle I picked. I was very pleased with her service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying made easy! Thanks to our hardworking salesman Tho

By Anita&Shane on 10/31/2018 at 6:46 PM. Helped by Thorn.

Anyone looking for a great salesman. Thorn is your guy!! Thanks so much for a great buying experience. Fast and easy to work with! Great price with a smile!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Amazing car buying experience!

By Karen Teague on 10/19/2018 at 5:35 AM. Helped by Andy Chambers.

On August 28, 2018, I walked into Bob Tyler Toyota just to "look." I had recently totaled my 2006 Toyota Sienna minivan that I loved and knew I wanted to replace it with another Toyota. Our family dynamics have changed, so I knew I wanted something a little smaller. I was greeted by Andy, who was VERY friendly and was knowlegeable about Toyota's. He suggested I consider an SUV and led me out to show them to me. He was VERY patient as I proceeded to bombard him with question after question and insist on looking at nearly every RAV4 on the lot! We spent the entire afternoon looking for the perfect one for me. Andy wanted me to be sure I got what I was needing and looking for and went above and beyond to do just that. He pointed out the many safety features and all the bells and whistles the RAV4 SUV has. I, ultimately, chose a 2017 RAV4 SE in that beautiful bright blue color. Thank you, Andy Chambers, for making my car buying experience a positive one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By shannon07 on 10/17/2018 at 9:47 PM. Helped by Sid, Vince.

Thank you to all the staff at Bob Tyler for making my car buying experience so easy! Sid was our sales person and he did a great job keeping in touch with me and helping us through the entire experience. Vince made the paperwork a breeze and even helped compare to ensure we got the best rates! The sales manager Ryan and also Raquel who helped me when we picked up our Sequoia made the entire transaction a truly pleasant one! Thank you all for your help!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Ilokilove on 10/18/2018 at 1:38 AM. Helped by Antoine Cowan.

Antoine Cowan Was very helpful! Great to work with and was patient with all the questions and concerns I had. He gave great service here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jamie Davis of Cantonment Florida

By Jamied01 on 10/17/2018 at 11:03 AM. Helped by Andy Chambers, and Abby.

My experience with Bob Tyler was excellent. Andy Chambers and Abby did a extraordinary job of putting us in a new car. I recommend everyone take the time to stop by and look at their inventory of cars. I guarantee you will not leave disappointed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kgarrett on 10/6/2018 at 10:05 PM. Helped by Sid Bell.

They listened to exactly what I wanted and did not try to over sale me. Prices were great and I love my new used vehicle. Would go there again. Nice guy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience at Bob Tyler!

By Reka1115 on 10/2/2018 at 7:06 PM. Helped by Kristen Georgiades.

I purchased an Acura September 28, 2018 from Bob Tyler Toyota. I had an extremely pleasant experience and would definitely recommend this dealership. My sales person Kristen Georgiades was absolutely amazing. Kristen listened to my needs and helped me find the perfect car for my family and budget. Kristen I can't thank you enough for making the process stress free. I never felt like I was being pushed into a vehicle I didn't want. Again, thank you and I wish you the BEST!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great buying experience

By romeobee43 on 9/27/2018 at 1:57 AM. Helped by JoAlex Diaz,Philip- Sales Manager.

Had a great experience buying my Rav4. JoAlex showed me as many cars as I wanted to look at and was always patient and professional. I believe that he truly wants his customers to get the best deal and the best car for them. He even came to work on his day off to help me finish things up the next day. This was my third purchase from Bob Tyler and next time I need a car I will be back and will buy again from JoAlex.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Toyota 4Runner purchase

By Kschwarz on 9/25/2018 at 12:31 AM. Helped by Stacey Conley, Abbey.

I recently purchased a new 2018 4Runner from Bob Tyler Toyota. Stacey Conley was the sales representative that helped me. Stacey was was extremely helpful and the entire visit at the dealership was quite pleasant. I would highly recommend anyone looking for a new Toyota stop in at Bob Tyler and ask for Stacey.Conley. Thank you, K. Schwarz

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So pleased with our 2018 Highlander purchase

By Goldworthys on 9/24/2018 at 7:18 PM. Helped by Stacey Conley, Jeremy Morris, Heather Outland, Brooke Romeno & Westley.

We are very pleased with the customer service demonstrated by your team of professionals. From the service department to the sales and delivery staff. After we serviced our 2017 Tundra in your service department, we talked with Stacey Conley in Sales about our trade in value and received an offer we couldn't pass up. We then decided to purchase a 2018 Highlander. Of course, the color and options we wanted weren't available locally so Stacey had to locate the SUV at another dealer and promised delivery the next day which he did. He went to great length to insure we were satisfied. We were very pleased with Stacey's efforts and the entire team 's care and concern for our purchase priorities. Thank you for a very pleasant buying experience.

I would recommend this dealer.