Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By OldGuy2019 on 8/17/2019 at 1:30 PM.

Pierre worked with me on both new and certified vehicles in a way that helped me make the right decision for my needs, without any high pressure tactics. I very much appreciated his patience and professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great service, great prices, great inventory

By RNICKERSON0F on 8/16/2019 at 11:19 PM. Helped by James Pierre (sales manager) was also quick, to the point, and easy to work with..

Boch Norwood has one of largest, if not the largest, inventory of new Toyotas in New England. Therefore you can usually find the model you want with the options you want, and their prices are competitive with anyone's.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very efficient

By GILTHARP on 8/16/2019 at 10:04 PM.

Everyone was very courteous and efficient The work on my car was done in a timely manner Dave kept me updated on the service of my car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Larry keep me informed

By MARIAE456 on 8/16/2019 at 6:17 PM.

Great customer service . Larry was very productive pleasant n respectful kept me informed of the progress of my car . Very professional. Thankful to have a dealer near my house convenient location.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brake Job

By KENNYBLUES on 8/16/2019 at 6:03 PM.

Brought my 2006 Toyota Tacoma with 142,000 miles in for brake service. My Service advisor Jack could not have been more helpful along with Service supervisor Carlos were terrific. Technician who performed the job did outstanding work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Venkat on 8/16/2019 at 5:19 PM.

We had a great experience with Boch Toyota and Amer Hajou. Amer was very knowledgeable, co-operative and was very helpful in finding us the right car and model based on our need. He has provided us all the details we needed to know. Overall had a pleasant experience and got a fair deal on my new purchase. We are very happy with our purchase and I Would recommend to my friends Boch Toyota and working with Amer for new car purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By PJC29 on 8/15/2019 at 5:26 PM.

Mr. DaSilva understood the issue and got it resolved. In and out in less than an hour. Personal attention makes a difference- excellent service by Ken D.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Easy process

By DMITRY1 on 8/15/2019 at 5:26 PM.

The sales process was nice and easy, the staff were professional. I had very specific requirements, and thanks to people who works there I was able to get exactly what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By BHCOLE03 on 8/15/2019 at 5:24 PM.

Our car salesman, Joe musto, was great. He was very informative and helped us get the price we wanted. I would definitely recommend anyone looking for a car to connect with joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wicked awesome service

By Moose47 on 8/15/2019 at 1:23 PM.

Great visit to boch Toyota this week for break service. Car stops on a dime. Great work guys! Great care working with service rep Kevin. He was very helpful and took the time to help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Routine check revealed a brake problem.

By FRAN7 on 8/15/2019 at 12:01 PM. Helped by Jance Sae-Eung.

After finding a brake problem during my routine check up, I was offered a car to get me home and back so I did not have to hang around for 3-4 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good timing and organized

By KBUKER87 on 8/14/2019 at 9:26 PM.

The service is very quick to respond and takes care of every need for you. Easy pull up into service area and the truck was taken care of right away.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

great people

By KEVIN@BCHINC.NET on 8/14/2019 at 9:11 PM.

Greeted in a professional manner Kevin made sure at both the drop off and pick up that my needs were met and there was nothing else they could help with

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

oil change

By NONNIEMGT on 8/14/2019 at 8:34 PM. Helped by Jance Sae-Eung.

excellent service. Polite, courteous etc. Quick service. Convenient hours and quick turnaround. I don't know what else to say since you are asking for 25 word minimum

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Custumer care was axcellent

By NEDDYSON66 on 8/14/2019 at 6:00 PM.

Your employees who take care if me on my arrive there was nicely tolking to me,that why i take decision to bay my car witk you

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Thanks!

By Godfather on 8/14/2019 at 5:05 PM. Helped by Jance Sae-Eung.

Profesional and friendly place. They tell you everything you need to know. They get the job done and get you out, just the way it needs to be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Initial introduction

By JAS on 8/14/2019 at 12:58 PM.

Seems well organized and friendly. I like the fact that you can communicate in variety of ways text, phone... Bill Sergi was outstanding as salesman!

I would recommend this dealer.

Overall Rating

3.4  

2   Customer Service
4   Friendliness
3   Overall Experience
4   Price
4   Quality of Work

They work at two speeds - neither on good

By GJOHNPAGE on 8/14/2019 at 10:34 AM.

Looked for a used Camry. Salesman was wonderful during the purchasing process. When I came back to pick up my car, it took forever to get my paperwork. There must have been a lot of sales people out when I picked up my car because my salesman was taking care of three different customers. To make a long story short, I had to go to the sales manager's desk and ask for help. Finally, someone came over and took me into his office to get those papers. Can't say his name because I didn't see any members of "upper management" with name tags - only the sales people. After removing my old plates myself, I was ready to drive away. Good thing my wife has a Toyota as I was given no advice on switches, lights, etc. on the car. I would like to suggest that when management sees their salespeople overwhelmed, that they come from behind their desks and help out.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Quick and easy

By GJOHNPAGE on 8/14/2019 at 10:24 AM. Helped by Sorry I don't remember his name..

I stopped by my dealer for a relatively easy problem. I had purchased my 2017 Camry on Friday and on Monday morning, I noticed trouble when I tried to wipe away the morning dew. The passenger-side wiper blade appeared to be too long and was wedging on the windshield trim. I drove up to the service advisor desk without an appointment and told him what the problem was. He checked the situation, said he would be right beck and returned with a new blade - which he installed. I was out of there in about five minutes. I don't expect to be out that quickly with all visits, but this time I was pleased as could be.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Dropped in for a used, walked out with a new car

By TERWING on 8/14/2019 at 10:13 AM.

Boch has a large inventory of cars - new and used We dropped in to look at used Highlanders and Tommy sold us a new one. He was polite and knowledgeable and let us make the decision ourselves. The used car we wanted was sold already. The other wasn't cleaned or presentable. There were a lot of new to choose from and Boch met and beat the going price. We are very happy with our purchase - right color, right price.

I would recommend this dealer.