Dealer 2-Year Rating

Overall Rating

1.8 / 5
Customer Service
1  
Friendliness
3  
Overall Experience
1  
Price
3  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

service

By Vivianne Bourdon on 6/14/2017 at 5:11 PM. Helped by Whoever was at service..

Bought two lemons in a row and got a third purchase with them because other dealers would not take trade in. Repairs were done but the same problem would show up and it was always something new. The last purchase was good but the only problem was supposedly repaired but again the same.Now they say it is something else but not guaranteed Now we will try with small claims court, let the judge decide. I must say that sales rep. was amazing.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Really bad customer service all departments

By private44 on 11/5/2015 at 2:19 PM. Helped by not available.

I ask for paint for my Fusion. I forgot it and called 3 months after. The man said they never received. Recalled 2 days after to cancel. The new man said they received and will check inventory to confirm and call me back. Never recalled... 3rd call i cancelled the order. 1 month later, I called to take appointment for service. I was put on hold for near 10 long minutes. After the service guy took 5 additional minutes to finally say that his computer was not working properly. He took my phone to call me back. Never call me until now.... I changed Ford dealer.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
2   Quality of Work

Horrible sales person. Very bad service. Was sold a car...

By kcirtap on 12/17/2011 at 7:12 PM. Helped by Jean Laverdière.

Horrible sales person. Very bad service. Was sold a car with a leaking radiator, clogged cat converter. He still owes me 20$ and refused to give them to me cause he says he gave me enough. I agree he gave me alot of trouble and head aches. This on a 2007 truck that i spent 22k on. Very bad after service with this sales men. Does not return calls or emails. Beware.

I would not recommend this dealer.