Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest purchases (2) I've made

By Clint Conrad on 4/19/2018 at 2:53 PM.

Both times I bought from Jason were the easiest purchases I've made. Talked to him, he got a feel for what I needed and had the perfect vehicle ready for me to look at both times. Both times I was there for only an hour maybe less. Doesn't get any better than that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and pleasant atmosphere.

By Nicole Laborde on 4/5/2018 at 2:23 PM. Helped by Nick Fuselier.

My salesman, Damon (Boo) Granger, was very knowledgeable about the vehicles and super friendly. He never pressured me, he allowed me time to test drive and shop around and decide for myself. He went the extra mile to make sure we were completely satisfied. Nick in the finance dept. is the best. He does very good work with helping you in any way he can. I appreciate the service we were given.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Shawn’s Ride on 3/26/2018 at 5:36 PM.

The sales staff were overly helpful, friendly and knowledgeable. The whole process was enjoyable!!! I would certainly recommend them to friends and family and will probably always drive a Ford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Bertrand18 on 3/13/2018 at 9:45 AM.

Bolton ford went above n beyond for us! Thanks to our amazing salesman mr. Boo granger! Definitely recommend Bolton ford! Never have I dealt with such a great dealership! Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of my box

By MaddenBlakeAlford on 3/10/2018 at 10:48 PM. Helped by Nick Fuselier.

First of all, I would like to give thanks to Lance Citizen for all his help, support and tireless hours helping me with the purchase of my new 2018 F-150. I’m normally a factory kind of guy but he brought me out of my normal box and guided me to something new. Which I am EXTREMELY HAPPY with! My truck is a BEAST because of his guidance on the rims/tires, leveling kit and bed cover. Also thank you to Nick Fuselier for all his help in financing and getting me hooked up with Ford Credit. Then last but not least Mr Tony in service for all his hard work and keeping me updated. My truck had been named “peg leg” but now like I said it’s a beast. Thank you to the aforementioned people above and the Bolton ford family for all their hard work. Respectfully, Madden Blake Alford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By Ardoin on 3/10/2018 at 12:51 PM.

High quality service to meet all customers needs. If you in need of a vehicle go check out Colby Smith at Bolton Ford he will meet all your needs. Great dealership and outstanding salesman. Thank you for your professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Put my worries at ease

By Candy on 3/7/2018 at 7:47 PM. Helped by Ryan Zachery.

I had recently totaled my car and was stressing about buying a new one. My last purchase had been rushed and I didn’t get gap insurance. ( a different dealership and brand) Knowing I liked the Fusion I decided to stop at Bolton. Cameron met me and listen to my concerns then explained how they could work with me while showing me the car I wanted. Thank you so much for the five star service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By William C Puckett on 3/6/2018 at 4:52 PM.

Cameron Smith did an excellent job finding us a great deal on a 2018 F350 DRW truck. Buying a 1 ton truck can put a dent in your budget, but Bolton Ford assisted us with finding a truck that met our needs and a price we can afford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Peloquin2016 on 2/15/2018 at 8:49 PM.

Mr. Granger went above and beyond to get us in our new Ford and we can’t thank him enough! I would recommend anyone who is looking for a new vehicle to go see him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bolton Ford has THE BEST service around!

By Brandy Jinks on 2/10/2018 at 1:48 AM. Helped by Dexter Fountain.

The team at Bolton (from buying a vehicle to having it serviced) has exceeded my expectations in customer service. They are easy to work with and make any visiting experience a pleasurable one. They are our extended family!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Perfectly executed buying experience!

By Todd P. Tampa, Florida on 2/9/2018 at 4:54 PM.

In December of 2015, I came to Bolton Ford in Lake Charles from Tampa, Florida to look at a truck that I was interested in purchasing. The purchase was the smoothest and easiest automobile purchase experience that I ever made. Greg David was very easy to work with and didn't play the typical salesman's games. The truck was ready to go when I arrived even without any commitment from me to purchase the vehicle. After two separate test drives, I confidently pulled the trigger. Greg and Bolton Ford were gracious hosts for the short time I was in Lake Charles. I bought my truck over a year ago and 30K miles later, I have no regrets of making an 850 mile trip for my F250. Last week, 14 months after buying my truck, Greg sent me another personal thank you note containing a spare key to my truck that they had found on the key cabinet. That display of integrity is just one reason that Greg David And Bolton Ford will get my repeat business - even from 4 states away.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Stayed up late and got the deal done

By Jjakester91 on 2/6/2018 at 1:30 PM.

I called drake last minute before they closed and he had a truck ready to test drive when I got there. We were able to make a deal even though it took a little while, they stayed at it. I did have an issue when trying to give them my down payment. I was told they didn’t take out of state checks, but I bank with chase which is nationwide. I didn’t have time to get a cashiers check due to working late hours. They did allow me to wait until my day off to bring a cashiers check in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My “new to me”

By Hll on 2/7/2018 at 10:40 PM.

Drake was very accommodating and easy to work with! Great experience!! Would definitely recommend to anyone looking to upgrade or start out with a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience buying a Car

By CRSoileau84 on 2/7/2018 at 1:26 AM.

Jason found the exact car I wanted. He made sure I got everything in the car and the color I wanted. I would recommend him to anyone looking for a car. He made the car buying experience exciting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

“The fastest buying vehicle experience”

By Txpush on 2/3/2018 at 1:04 AM.

I have bought many vehicles from many dealerships and have never been affiliated with fast and quick services. Marco Jules got me in and out; I have never seen this before. Mr. Jules is a top notched sales associate that appeared to specialize in customer services. Everyone at the dealership was genuine and warm, offering their assistance to accommodate my needs, even though I was not their customer. I thank Chad Knipa for everything and although he was busy, he referred me to Marco for assistance. Now that’s a team player! Finally, special thanks to Ryan for his finance work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience!!!

By Alexisgeneral on 1/26/2018 at 11:53 PM. Helped by Nick (Finance Manager).

This was the best experience ever! Colby is by far the best salesman I have ever came across! He made this process easy and quick. The finance manager Nick was awesome as well. I would recommend them to anyone!!!! Thanks again guys

I would recommend this dealer.

Overall Rating

4.0  

5   Friendliness
4   Overall Experience
3   Price

Eric Duffy

By Kkingham on 1/26/2018 at 6:16 PM.

I was very nervous to buy a new car but Eric was very friendly and had a wonderful personality that made it easier for me to choose what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Ashlei Greenfield on 1/26/2018 at 1:12 AM.

Damon "boo" was an amazing associate, he worked hard and diligently on getting us in the vehicle we wanted! He was laid back and made us feel comfortable throughout the deal, we highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME SERVICE

By Chad Happy Customer on 1/23/2018 at 10:57 PM.

I worked with Damon Granger to purchase my truck and the knowledge he has in the car business coupled with the way he listened to what I was looking for made the buying experience so awesome! I would HIGHLY recommend BOLTON Ford to anyone that’s looking for a new or used vehicle! Excellent service and great inventory! Thanks Damon Granger and BOLTON Ford😉

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable and friendly

By Gunguy350 on 1/23/2018 at 6:47 PM.

Some of the most friendly and helpful salesman I've ever worked with. The owners are great people who truly understand their customers. My sales rep Cameron went out of his way to get me everything I requested. Overall excellent experience!

I would recommend this dealer.