Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

WOW!!!

By Kat on 9/12/2019 at 5:10 PM. Helped by Sandi.

I finally feel valued as a purchaser instead of a piece of meat. Many warm salespeople offered to assist me, opened the door for me, offered me refreshments, and took the time to listen. People are happy there - the employees. You can tell they like their jobs. There is enthusiasm in the air. Then there was the saleslady - Sandi. She helped me to find the perfect car, in the perfect color. She listened to what was important to ME. She even went over all the security features after I bought the car so that I completely understood what I had available in the car I chose. She was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very honest and up front employees, as well as very supporti

By Tony on 9/8/2019 at 11:55 PM. Helped by Sandi.

MS.Sandi was an excellent representative and took very good care of me and my family and explained everything wonderfully and will definitely be back again to shop with you guys!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

new car, kia sedona lx....2019

By craterliz on 9/6/2019 at 8:35 PM. Helped by Ms. Sandi.

everything went very good. Ms. Sandi did an outstanding job ,she is an knowledgeable person .she knows her cars...this is my 4th kla2nd from your dealership Sandi sold bth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome. Matt. Sales person, managers, finance

By Denise Marr on 8/28/2019 at 10:02 PM. Helped by Matt, Chase, Dennis,Sean..

Oh I had an awesome time yesterday. I contacted Matt which introduce me to Sandi. What an awesome person she took the time to look for trucks and we got a chance to learn the truck together. Yes we did kidnap Dennis and took him for a ride. Chase was fun playing the dealer number game. Sean in financing was wonderful too. This is my second car dealing with Boniface Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Easy Peazy trade of two cars for one

By Rose on 8/28/2019 at 7:02 PM. Helped by Mahmoud Hamad.

We had two cars and a truck. We didn't need two so we decided to see just what we could do. We drove 10 hours from NC to Boniface Hiers. MAHMOUD HAMAD was our agent. Wasn't without problems but Mahmoud was excellent. He worked everything out to our satisfaction and when we left, they had our 2016 KIA Soul and 2019 KIA Optima. We had a beautiful 2020 Platinum Gold, fully equipped KIA Soul.. Couldn't have gone smoother. Thanks Mahmoud.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I HAVE ENJOYED 12 YEARS OF EXELLENT CUSTOMER SERVICE

By mcb on 8/22/2019 at 4:35 AM. Helped by Yves, Sandy,Barry.

Yves has been my Service Representative for over 12 years; both he and (technician) Danny ensured that my 2006 Amanti was kept in superlative condition. When it became time to get a new car, I wished to preserve the fine relationship established over the years with Boniface Hiers Kia so I reached out to Yves who immediately placed me in touch with Sandi in Sales. Sandi continued (and is still continuing) to demonstrate the team's excellent commitment to Customer Service, likewise with Barry in Finance. I thoroughly enjoyed my car buying experience and am delighted with the 2019 Cadenza. I look forward to many more years with the Boniface Hiers Team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent !!

By Alexisbunker on 8/19/2019 at 2:53 PM. Helped by Sandi matkoski.

I was dreading buying a new car after mine blew up , but as soon as we got on the lot sandi matkoski greeted us and helped me find my new 2019 rio S . She made the whole experience Great for us! Teaching us all our new features will definitely be back to find my boyfriend a car there in a couple months !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond my wildest dreams!!!

By Mistylami on 7/28/2019 at 10:57 PM. Helped by Rick Zimmerman, Ron Wilcox.

So after visiting a couple of KIA dealerships I knew I was out of luck but Rick Zimmer went above and beyond and made a dream come true even when I didn't know it was my dream. Ron Wilcox went out of his way to help Rick get me this beautiful car. I wanted a Sportage and I just couldn't afford it and I left, the next morning Rick called bright and early and talked me into coming back and after driving me crazy to just look at the Soul and drive it. 24hrs later I know I love the car. She is sweet Black Cherry and my two baby boys love it too. I was so upside down on my old Soul that I don't know how they did it but I have me a brand new 2020 Kia Soul and it was all because of these two wonderful men. Rick just started and he is so kind and persistent but not in the overwhelming car dealer way and Ron is just straightforward and honest. I will go back to Boniface for sure!!!! Go see Rick Zimmerman and Ron Wilcox and enjoy the deal without the pressure!!!! Love You Guys!!! Mellissa Brown

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Dealership

By severett88 on 7/26/2019 at 3:34 PM. Helped by Sandi Matkowski.

I recently purchased a 2019 Kia Optima LX. Sandi Matkowski was the most amazing salesperson I have ever dealt with. Sandi took it upon herself to stay late to get my deal done and she took extra time to explain fully all the features that my car had. This was a huge help and I truly appreciate her for this kind of attention to service even after I bought the car. She and the whole staff to include Chase the Fiance guy were all doing whatever it took to get me my new car. I highly recommend Sandi and Boniface Hiers Kia for your next new car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The nicest people in the world but mostly sandi..

By Brownpride772 on 7/24/2019 at 9:20 PM. Helped by Sandi sandi sandi.. The best of the best.

The most nicest people in the world especially sandi she got me a brand new 2019 kia rio s if it was not for her i wouldn't be in a car right now and brand new never been so happy in my life.. Sandi is nice sweet person and good hearted.thanks Sandi for helping me.. And you to matt..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best of the Best! Sandi (purchased 2020 Kia Soul )

By Corvettelala on 7/14/2019 at 3:40 PM. Helped by Sandi, Jerome.

If your looking for one of the best that is honest and has the all the knowledge you will need for your purchase of a new auto Sandi is your gal. This is the 3rd Auto I have purchased with Sandi and each time I have left feeling 100% completely satisfied with my purchase. Sandi absolutely explains everything in detail of how and what your new auto is equipped with and for me that is a huge plus! Thanks again Sandi : ) We will back soon as the hubby is wanting a new ride now that I got mine LoL Sincerely, Laura, and Bette

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Amazing

By Cargirl on 7/12/2019 at 8:35 PM. Helped by Sandi.

Sandi was an amazing rep she found the car we were looking for. Shae questions and went from there. She is so kind and caring

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By gonzalez_jocelynm on 7/4/2019 at 5:51 PM. Helped by Sandi.

Long story short I called in a couple days ago and spoke to a ms sandi she was very kind on the phone and we set an appt today I show up and it went better then expected to be completely honest she found me a car I couldn’t be more happy with that was also in my price range she was also very kind and willing to go the extra mile just to show me how to work everything in the car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sandi are s awesome

By MsCar on 6/29/2019 at 9:23 PM. Helped by Sandi.

This dealership treated me with respect and professionalism. Sandi went above and beyond to teach me the many details of my new Optima. She seems passionate about giving her customers all the knowledge they need to operate their new vehicle safely.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Pearl123 on 6/9/2019 at 5:34 PM. Helped by Sandie.

My mother is 88 yrs old and had a Chrysler. I asked AJ Hiers which car he would recommend for her as she likes to get a new car every 3 yrs. Mr. Hiers recommended a Kia. Our sales person Sandie showed my mother the Soul Kia that was recommended and she loved it. In about 1 hr my mother had a new car and the price was well below what anyone else was willing to do. She loves the new car and in 3 yrs we will be contacting Mr. Hiers for another new car. I cannot express how much it means to me and my mother to be able to deal with Mr. Hiers and his staff. Best car buying experience ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Trish3977 on 5/31/2019 at 5:54 PM. Helped by Ron Wilcox, Barry Razade.

My salesman was Ron Wilcox. He is extremely pleasant and helpful and went out of his way to get the features and deal that I was looking for. I am a widow and this was the first time I bought a car on my own. Also, Barry Razade also explained in detail all of the paperwork and helped me in any way he could. This is my second Kia Soul and I love it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly service

By Pain123 on 5/30/2019 at 3:37 PM. Helped by Karl, Jerome.

Everyone in the dealership was very nice and friendly. Got very good service. Karl and Jerome was very helpful. Bought a Soul. Been dealing with them for a new car for years and everyone I met at the dealership have always been friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales team and a great deal! Thanks Jim and RJ.

By Brent on 5/30/2019 at 3:12 PM. Helped by Jim RJ and the owner AJ Hiers.

I had a great experience purchasing my 2020 Kia Soul at Boniface Hiers Kia. Jim, RJ, and even AJ Hiers himself, all went out of their way to give me a no pressure, super deal on my new car. I highly recommend not only the Kia dealership but also the entire Boniface Hiers Automotive Group.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Carman1996 on 5/29/2019 at 4:42 PM. Helped by Sandi.

My mother and I went into the dealership looking for a used car for me and only expected to get a used one but with the help of sandi we got a brand new 2019 kia with everything and more than we could of asked for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our service man Tiger is the GREATEST.

By lberry121757 on 5/26/2019 at 1:16 AM. Helped by Tiger.

Our service man Tiger is the greatest. When we pay off our Kia me and husband is going to buy another KIA because of him.

I would recommend this dealer.