Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Satisfaction all the way around!

By mama-mia on 5/19/2019 at 9:43 PM. Helped by Daniel Bonnano, Michael Williams.

I couldn’t be happier with my experience at Boniface Hiers Mazda! My husband and I worked with Michael Williams and Daniel Bonnano to purchase my new Mazda CX-5 (which by the way is an SUV that feels like a luxury car). Everyone we dealt with there was friendly and professional. They took the time to answer all of our questions, and when we had made our decision, they made sure to go over how the vehicle operates. We left there happy with our deal, and comfortable knowing that if we have any questions or problems, they are just a phone call away. Their “Forever Warranty” makes the purchase even sweeter! For anyone looking to purchase their next vehicle, I highly recommend Boniface Hiers Mazda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales Excellence

By Mike S. on 5/19/2019 at 6:06 PM. Helped by Travis E., Steve J., Seth, Chelsea L., Frankie L..

Very pleased with the courtesy and professionalism of the sales team, consisting of Travis E., Steve J.,Seth, Chelsea L. and Frankie L., Overall, very pleasant experience in dealing with everyone which I have not experienced with other car dealerships. I will be happy to continue my association with this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By Janice on 5/7/2019 at 10:40 PM. Helped by Trae & Frank Liquori.

Always courteous & efficient. Staff is very thorough and seem very honest about any areas of concern with vehicle. Waiting are is clean and comfortable. I would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

A Truly Professional Experience

By Dpking44 on 5/8/2019 at 2:45 PM. Helped by Emanuel and Forrest..

As soon as we pulled into the parking lot, we were greeted by one of the friendly sales staff and proceeded to make arrangements to test drive the car we ultimately purchased. Our sales representative was knowledgeable about the car and explained a lot of the features. It took a couple hours to come to an agreement on a bottom line price and a trade-in value for our previous car however, the dealership ultimately agreed to a figure in proximity with the car buying service we used through USAA. The new car was being prepped by the Detail Service team and they did a pretty good job inside and out. Overall great experience, definitely recommend for those looking to purchase a Mazda.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied at the end of the day

By Bob on 5/2/2019 at 3:44 PM. Helped by Jamie Hause.

It was a typical tough negotiating experience throughout the process. However at the end of the day we were very satisfied with the dealership and our experience. Special thanks to the financing department who made the experience extremely fast compared to other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Friendly and Helpful

By LHSmith on 5/2/2019 at 2:16 PM. Helped by Cannot recall names..

Came in for a recall service and an oil change/tire rotation. Extremely helpful, pleasant, and fast. Great work! Would highly recommend both service and sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible Integrity

By Orlando Jeep on 4/30/2019 at 6:21 PM. Helped by Trae.

I brought my [used purchased] Jeep in for service and the Trae- my service rep- immediately looked up my warranty info. While they could have taken the business, they informed me if I went to Jeep directly I could save serious money and have it done with possibly zero out of pocket since it was still covered under the original warranty. They turned away business to help a customer. THAT is the definition of incredible care and why I will always come to them for everything. They care about the customer before anything else. They are wonderfully professional and caring and I would recommend them to anyone and everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Mazda

By Mikey on 4/28/2019 at 4:32 PM. Helped by Emanuel White.

Purchased a 2019 Mazda CX5. Emanuel White was Sales consultant and we truly appreciated his knowledge and patience. We had many questions and concerns and he was able to answer them quickly. When it came to agreeing on trade Steve was almost fun to deal with, and we left feeling that we had purchased car at a fair price. We have purchased many new cars in the past and this was one of the best experiences for us. Thanks to entire staff that we contacted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional

By pjmoore1956 on 4/17/2019 at 2:09 PM. Helped by Pedro and Trae.

I wish to note the support and warmth received by Pedro and Trae. It is a pleasure to see them. They took time to address concerns of mine and worked to resolve them. Thank you,

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

15K Service on my 2017 Mazda MX-5 RF

By RotaryJeff on 4/11/2019 at 4:28 PM. Helped by Trae Hendrix.

Excellent service. Trae Hendrix took good care of me and kept me constantly updated and informed on the issue with my alignment during the service visit. Estimates were accurate and appropriate discounts correctly applied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By Happy Customer on 4/2/2019 at 5:11 PM. Helped by Daniel, Frankie, Dustin, Steven.

The best place in Brevard to buy any vehicle! Great cars, great people! Great price! We love the Warranty Forever! Thank You Boniface Hiers Mazda!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great service

By cx5dm1 on 3/30/2019 at 6:57 PM. Helped by Brian Bolognese.

As always I received great service. They took care of everything. They made my service experience very easy and did a great job. As usual it was great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By gkdetoro123 on 3/28/2019 at 3:20 PM. Helped by Daniel.

Our salesman, Daniel, was very pleasant to work with. He was very respectful and listened to our questions and concerns. We would do business with this salesman and dealership again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Minimal Sales Pressure

By YankeeTom on 3/27/2019 at 2:17 PM. Helped by Frankie, Kevin, Pedro.

Frankie and Kevin worked very hard to get to a bottom line number I could live with. As they can attest, I can be pretty picky but after some back and forth negotiation I left with a new CX-5 with a price at which I was comfortable. Also want to thank Pedro for spending time with me to find out how to update the navigation system.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pedro is a great Service Adviser

By Bschabot on 3/17/2019 at 2:22 PM. Helped by None worked with besides pedro.

He was spot on on the cause, repair required and time of completion. I was totally satisfied! He is really good and I look forward to him servicing my car in the future. In

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Out of Time

By Rick on 3/6/2019 at 4:50 PM. Helped by Pedro Rodriquez and Mark.

Great service and nice group of people to work with. Came in with an issue that was way out there! We are stumped, but not defeated. Mark is the best in the world and will find a solution. I look forward to coming back and solving this most challenging problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Mazda.

By Captain_america_fit on 3/3/2019 at 1:03 AM. Helped by Daniel B..

Our experience was amazing. We have been trying to get out of our Jeep for years and no one could help. We were referred to see Daniel that he could get us out of our situation. Daniel was super professional through the whole experience. He made the car buying process super easy and we were able to get the car we wanted out of our Jeep and on a payment that we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jus on 2/18/2019 at 12:20 AM. Helped by Brian and Tray.

From the moment I was greeted to when I came back to pick up my car I was very impressed. All the service people were so nice and made it easy for me to get a courtesy car quick and be able to leave while my car was getting worked on. I look forward to my next appointment!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service, staff and business excellent

By Thomas on 2/22/2019 at 5:19 PM. Helped by Tray and others (don't know her name).

The service crew was great with responsiveness, thorough repairs some warranty without question, and providing a loaner. Pricing was very fair given the extent of work. Along with Tray and the crew, even a courtesy hand wash and good communications until my vehicle was ready. Highly recommend both the sales and service side of Boniface Hiers Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and the people are awesome !!!

By mviolahnl on 2/21/2019 at 3:44 PM. Helped by Pedro and a girl who is getting married in 7 weeks. Sorry I forgot her name..

Service department is great. Everything from scheduling appointments, reminders, wait times ... This is what all others should follow. MAHALO- PS the coffee is good too ...

I would recommend this dealer.