Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.9  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By olds,barbara on 9/15/2018 at 8:33 PM.

I can only tell you that I dreaded to have to go car shopping because my previous experience has been horrible. From the moment we got out of our car at Bonita Springs Mitsubishi we were greeted with the most warm welcome from both Diego Espinal and Michael Jackson. Diego was our sales associate and he was very eager to please and listened to what we wanted, then did his best to accomplish it. Michael Jackson also went above and beyond to listen to what we wanted and made it happen. We never felt pressured or overrun by either gentlemen, only that they wanted to make what we wanted to happen, and they did. We came away from the dealership with all positive feelings and will be sure to share our experience with everyone. Thank you Diego and Michael for giving us the most positive experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience start to finish.

By JJPGATOR on 9/15/2018 at 4:02 PM.

My sales person Alison Ballarino and sales manager Michael Jackson were great. They were very friendly and worked hard to come up with a deal that fit in my budget. A++ experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Maikito24 on 9/13/2018 at 2:35 AM.

Me encanto su servicio, el vendedor Juan Bazo una excelente persona muy amable, también el manager de ventas michael jackson, bueno todos muy amables. Gracias Mitsubishi!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was so helpful

By Joanna27 on 9/6/2018 at 6:37 PM.

Carmen was very attentive to us throughout the entire process of purchase. The finance manager explained all numbers we were concerned about. He also offered assistance in the future

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Mitsubishi Experience

By Marie 529 on 9/4/2018 at 10:01 PM.

We were looking for a new vehicle and decided to check out what Mitsubishi had to offer. Juan did a great job of introducing us to the Outlander and Eclipse vehicles. He first, in detail, told us what each vehicle had to offer before going for a test drive. We were so impressed with the Eclipse we knew it was our next vehicle. Juan helped in making the purchase process a pleasant experience. The dealership personnel are friendly, knowledgeable and very helpful working with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience I have ever had

By julstr3 on 9/3/2018 at 5:15 PM.

I have never felt more comfortable at a dealership. Carmen and the rest of the staff were so hospitable and down to earth. We felt like they were helping us every step of the way. There was a long waiting period while we waited for financing and Carmen was very friendly and conversational and the staff was very accommodating towards our children during the wait as well. In the past, I have left other dealerships feeling like I settled, but not here. When we drove off I really felt like we were taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 - Mitsubishi Lancer

By mgkm1516 on 8/26/2018 at 9:22 PM.

Excellent in all aspects. Far exceeded all my expectations. Everyone from the salesperson, to the sales manager and the service manager were extremely helpful and understanding of my situation . The best buying experience of any vehicle in my lifetime. All options and vehicles were clearly reviewed and explained to me. Everyone at the dealership went out of their way in order to help me achieve a very successful transaction. I could not be happier with the outcome and I thank everyone at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior Service

By BrandyC on 8/24/2018 at 10:50 PM.

Andy & Mike are amazing! Doesn’t get any better than the team at Bonita Springs Mitsubishi. What a hassle free experience! They were friendly, professional and fast. I highly recommend them all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exelente

By Adaporras on 8/16/2018 at 9:31 PM.

Recomiendo a Juan Carlos Bazo exelente vendedor nos hizo sentir muy comfortable desafortunadamente no pudimos hacer la compra del carro pero si yo regreso lo buscaria a el lo recomiendo exelente persona

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle just understanding!

By 2Soulsam2 on 8/23/2018 at 2:42 AM.

We worked with Mike Jackson and Andy Guerra both very professional and understood what we needed.Got the car ready while paper work was prepared. It was a good day and a pleasant experience would recommend this dealership to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Henriette 555 on 7/22/2018 at 1:49 AM.

It was a wonderful experience very professional uplifting and friendly environment. I’ve been buying cars for many years this was the most friendliest Easiest experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bsmith34 on 8/20/2018 at 4:07 PM.

It's a long process sometimes to get into a car and these people worked with me very well and help me get into a car the customer service here is great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mirage G4 purchase

By JNeal33971 on 8/18/2018 at 11:24 AM.

I had the best experience with the Staff at Bonita Springs Mitsubishi. We purchased a 2017 Outlander SE from Mike Jackson at Fort Myers Mitsubishi 8 months ago and the sales experience was so great. I recently decided we needed a second car so I called Mike and found out he was at the Bonita Springs location. I arrived at the dealership and was instantly greeted by a sales associate who invited me in until Mike was free to speak with me. He then introduced me to Alison Ballarino my sales associate for this purchase. Alison quickly went to work explaining the available options for the Mirage G4. After looking through several units on the lot I choose the one that best suited my taste. She then brought the Mirage around for me to take for a test drive. The test drive was informative as we discussed the cars options and performance during the ride. Once back at the dealership Mike and Alison got the deal moving along. Once approved and agreement on finance was made the hospitality got even better. They got me off to F&I to sign all the papers and then brought me back to finalize delivery and got me rolling down the road. So this was my second great experience with these two sales teams. I recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente servicio

By Pedro on 8/16/2018 at 2:40 PM.

El señor Juan Carlos Bazo fue un vendedor execelente, volvería aquí cualquier otro día. Se los recomiendo. Se tomó su tiempo en ver mis necesidades

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience

By Yesenia929 on 8/16/2018 at 5:51 PM.

Had a pleasant experience, very informative and helped me with all the questions I had. I will definitely come back to purchase my dream car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By CesarR on 8/14/2018 at 5:24 PM.

I received great expertise and service from Mr Guerra, shopping for a car can be very stressful. After going to so many dealers and wasting my time I finally was able to find the right car and deal for me. I'm just glad that is over with and I'm very happy with my result. Thank you Andy I'll be sure to spread the word out there to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best employee to work with!

By Mannycarman239 on 8/14/2018 at 2:30 PM.

Andy gave me top notch customer service and when asking him questions he gave me all the answers immidiately without lying! Any car needs i have i will certainly go bsck to andy i reccomend him for anyone whos looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Myasmith on 8/13/2018 at 10:33 PM.

I was super pleased with my experience Andy worked super fast and efficient and helped me find exactly what I wanted and gave me a great options!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever.

By Mmartinez99 on 8/10/2018 at 11:29 PM.

Everything was great, and everybody was helpful and kind. They did everything they could to help us get a good car. We were very happy with the service Juan Bazo gave us. He’s awesome and extremely kind. I would definitely recommend this dealership to all of my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

i was treated very well and with respect

By steve2555 on 8/8/2018 at 11:42 PM.

they took the time to listen to me and what I wanted and needed and treated me with respect as a customer there was no pushing or trying to give me something that I didn't want

I would recommend this dealer.