Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very knowledgeable and helpful!

By Rudy on 8/8/2019 at 11:36 PM. Helped by Shawn Adams.

Shawn Adams was very helpful in demonstrating all of the amazing features of the CRV and making sure all my questions were answered! I purchased my new car today!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Al C on 8/8/2019 at 3:49 AM. Helped by Roland , Chris.

Roland and Chris did a great job. Very patient crew. Took care of me in record time. Overall good experience. I will go back the next time I am shopping.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Carbuyer on 8/2/2019 at 7:26 PM. Helped by Several.

Responded timely I service need due to dead battery on new 2019 Passport. One issue with any good service department is wait time and scheduling. Have not seen any dealer solve that problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Diana Szabo, Sales Consultant

By TJZsr on 8/2/2019 at 5:45 PM. Helped by Diana Szabo.

The best car purchasing experience I ever had. My Sales Consultant was extremely knowledgeable, great listener, great ambassador for Bozak Honda. I walked into the dealership at 7:30, purchased a new Honda Pilat Elite, and drove off around 10:30pm. The dealership closed at 8:00. Extremely pleased, with pricing my new vehicle and the value of my trade in. I was presented with both buying and leasing options, which were very understandable. Bozak Honda staff was awesome, as is my Pilat Elite!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Visit

By carbooty on 7/30/2019 at 9:21 PM. Helped by I’m sorry I didn’t get the service agent’s Name..

My overall experience was excellent. Everything was explained to the fullest. I was so very pleased with everyone’s professionalism. I will highly recommend this dealership to my family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time experience

By AT77 on 7/22/2019 at 8:09 PM. Helped by Anthony Miceli And Katiie Stephens.

Tony Miceli And Kaciie Stephens are a great team. Years of knowledge combined with energetic youth. Made for a great experience and a great car. Great service. Highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Service

By Len on 6/24/2019 at 8:51 PM. Helped by Theresa Bosak.

They have outstanding follow up and service techs also everything was done in a timely manner. I highly recommend Bosak Motors for anyone interested in buying a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recall

By Mari2013 on 6/22/2019 at 5:13 PM. Helped by Jennifer.

I only went in for a recall on my Honda, but I also received a free inspection, and a free car wash. They had a waiting area for kids which helped me, since I had my little one with me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repair for 2008 CRV

By Happy on 6/13/2019 at 10:58 PM. Helped by Sean, Toni and Sam.

Sam, Toni and Sean are the best. They take their time explains the repairs to me. They speak slow so I don’t get overwhelmed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Day

By David8799$ on 4/25/2019 at 3:25 AM. Helped by Vito Borbosa.

I given the rating because every time I bought a Honda was only with Bozaks and each time was a great experience and especially Smooth And trusting

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership around!!

By Nicksap on 4/26/2019 at 5:30 PM. Helped by Tony Miceli, Jason Allen, Robert Mazzaro.

Tony Miceli is the hardest working salesman in the biz! He made sure I got the best price on the exact car I wanted. The whole process was fast, smooth, and easy. He made me a return customer for life. The whole team is awesome. Jason and Rob went above and beyond to get me setup and out the door with everything set.. Thanks again, NIck S

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealer service excellence

By RonQ on 4/19/2019 at 10:08 PM. Helped by Jeff/Mechanic, Sam/ Service advisor, Shawn/ Service Mgr..

This is a service department that listens to your concerns and repairs the issues all in a professional manner. They are committed to maintaining and keeping your vehicle running good and being safe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easygoing very informative and helpful

By Moomom on 4/10/2019 at 5:11 PM. Helped by Robert Mazzaro.

Felt at ease the moment we walked in. No pressure buying. Good people. Very helpful, informative and walked through all the features on our car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome staff

By Lawmanep on 3/31/2019 at 1:49 AM. Helped by Tony micelli and Lou.

Salesman “Lou” and manager tony micelli made our purchases pain free and as quick as possible. We wanted a specific color and tony found it quickly at another location and subsequently had it at our location within 30 minutes. Excellent service and flexible with negotiating the best fit for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Adge on 3/27/2019 at 2:42 PM. Helped by Tony and Shawn.

This car buying experience was excellent. Everything went smoothly! If you live in chgo burbs it’s an easy drive and worth it!! Will be using this dealer again!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people

By Sunny219! on 3/23/2019 at 5:17 PM. Helped by Tony, Mike S.

Everyone is friendly. Patient with me and all my questions. Very clean environment. Employees always smiling. I enjoy going to Bosak Highland for all my car service needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience in buying a car from Bosak Honda.

By newcarguy on 3/19/2019 at 11:16 PM. Helped by Jeff Cummins, Sarah Cote? Katie Schiffler (?).

The people I dealt with were so cooperative and helpful, especially compared to 3 other dealerships I tried to deal with. They couldn’t do enough to make me feel welcome. Just awesome.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Slow start but great finish

By Jht711 on 3/18/2019 at 11:03 PM. Helped by Neil Patel, Brenda.

Went to buy a used car and couldn't seem to draw any attention. But due to construction I came back and because of the large inventory. Our sales team worked hard to come to terms we could agree on and when we could not they suggested a lease. Then the loyal customers came to the rescue. They couldn't have been a better sales team than our regular team. Really impressed with the loyal customers. Shortly after, we drove out with a new Honda CRV.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price
1   Quality of Work

Deceptive and Dishonest Dealer

By JT on 3/14/2019 at 5:01 PM. Helped by vito barbasa.

DO NOT BUY A CAR HERE!!!!!!! Their sales staff is deceptive and puts costs into the deal the buyer does not need! They will try to sneak the cost for things like gap insurance without explaining to the buyer what they are paying for. Also, they do not hold true to their negotiations by adding costs back into the deal like "Destination Charges", which are already built into the "sticker price". I have purchased two vehicles from them before and dealt with honest sales staff and being a loyal customer, I trusted them, MY MISTAKE!!!! They not only lost my future purchases, they lost all of the future service to my Honda vehicles. Yes, I brought my Honda vehicles there for all of my service, but NO MORE! I attempted to contact the owner and general manager via email to tell them about this issue but received no response. After being a LOYAL CUSTOMER for ten years, this is how they treat you!!! If you cannot trust the sales staff because they try to sell you things you don't need and renege on a negotiated price, how can you trust the service staff to not try to sell you things you don't need! WILL NEVER SHOP THERE AGAIN!!!!

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great service.

By Withamv44 on 3/5/2019 at 10:16 PM. Helped by Tony.

Bozak Honda has always been courteous and have been honest. The service department has always contacted me if they find something wrong & let me decide.

I would recommend this dealer.