Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.4  
Friendliness
4.3  
Overall Experience
4.2  
Price
4.6  
Quality of Work
4.5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our salesman was very pleasant and knowledgeable

By Joy7/15 on 7/13/2019 at 7:28 PM. Helped by Dennis zajac.

Salesman was very nice and patient and knowledgeable made you feel very comfortable would definitely come back here in the future and recommend to others

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service department

By Lilronnieou812 on 7/11/2019 at 7:25 PM. Helped by Megan Keller.

I had my 2012 ram in for repairs and had to deal with a third party warranty company. Megan was awesome and as a service department team got the warranty company to stop dragging their feet and my truck was fixed at a price less than anticipated. Kudos to Megan, I cannot day enough how awesome she is and delightful to work with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a vehicle.

By Ozzie18 on 5/14/2019 at 3:22 PM. Helped by Luis Garcia.

We came in not knowing what we wanted but our sales rep Luis was very patient and asked us helpful questions that helped get us to our desired budget and our desired vehicle. He made sure that it was something we were comfortable with driving but also buying. I would highly recommend this place because you don't feel pressured buy. They work with you closely to make you comfortable.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Dealership Ever!!

By WORSTEVER2019 on 5/2/2019 at 4:23 PM. Helped by JC, ROCCO, JOHN.

I purchased a 2019 Dodge Challenger, I worked with Rocco and he took about 5 hours to get us a deal and out the door. (Poor). Before I signed the paperwork I asked about XM Radio and what was the time frame we would have it for. "Rocco" up to a year in most cars, ok so we buy the car and now we were never told that this vehicle did not have XM Radio capabilities. I called back and Rocco, really was not educated at all on the vehicles he was selling and told me later that oh! you have Apple Car play and Android something. I wanted a manager at that point because this was an important part of my purchase was to have XM radio because I have it in all of my other vehicles. I explained this to JC who is a manager I guess he was suppose to call me back never did! I called back the next day and he was trying to avoid my calls and I refused to let him take my name and number and call me back I wanted to talk right then and there! JC was rude and antagonizing to me and he made me feel like I made a bad decision all together, he was and talked to me like oh well you signed the paperwork so screw off! So I asked for John who was suppose to be the GM and he wasn't any better, he listened to my frustration but I can see why these people are so rude and uneducated is because they have a GM who really does not value the customer experience. BUYER BEWARE STAY FAR AWAY FROM THIS PLACE!!!!! THIS IS A AWFUL AWFUL PLACE they do not care about people just making quota!!!!!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Worst customer serivce

By HamiltonL on 4/29/2019 at 6:37 PM. Helped by Matthea Beckett.

This dealership needs to work on their customer service skills and knowing the information about their vehicles. Also being a bit more inviting and a simple smile goes a long way.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Awful

By sierradenali1 on 4/20/2019 at 10:05 PM.

Not a good experience. Bought a $36,000 Truck and took it to get routine maintenance after 60 days of purchase as front was making a sound and find out it has a strut greased (to keep the noise from happening). Took for second opinion and both auto repair shops said "whoever sold you this knew there was something wrong." $2300 dollar bill later and texts from a manager (Nick) saying they wouldn't do that and the auto repair guys (family friends of mine) are BS-ing me. Lots of hassle that someone shouldn't have to deal with when spending that much money on a 2017 truck for 36k.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Mrod0320 on 2/11/2019 at 8:45 PM. Helped by Rocco Samtana.

It was very difficult to make a deal cause of my negative equity in my trade. Rocco did a excellent job in helping me get the deal done!!!! A plus experience i will definetly be back im the fiture

I would recommend this dealer.

Overall Rating

1.0  

1   Friendliness
1   Overall Experience

Unprofessional and Discisive Sales Department

By Harry on 2/10/2019 at 2:47 PM. Helped by Matthea Beckett.

Absolutely the WORST dealerships I have ever been too. Trade in value so are low ( close to highway robbery). There so called dealer discounts are not true ( posted on line) I even called ahead to make sure they were true and was told by Matthew they were. Well they were not we got to making the deal. Bunch of liars they are. Avoid this place at all cost.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wonderul

By Naomibowman1 on 1/16/2019 at 8:13 PM. Helped by Rocco.

I was looking for a car that would fit my situation and my sales rep made it happen. The wait time was acceptable, everyone was friendly and I was able to buy the car that suited my needs.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
2   Overall Experience

Stay Away......

By zmandunk4 on 12/13/2018 at 11:08 PM. Helped by Cortney, Chris.

Visited this dealership on 12-4-2018 as we were interested in a hybrid Pacifica. We wanted to check all the different trim levels in addition to the hybrids. Cortney was extremely helpful and showed us a van. It was not what we were looking for, but, we appreciated her taking the time with us. Cortney is the only reason I am not leaving a one star review. Before we left Cortney stated another salesman would like to talk to us. Enter Chris. He questioned my wife and I as to why we were buying a hybrid. He stated they (Bosak) did not stock hybrids as Chrysler is not known for their reliability (What?). He also stated that he wouldn't want his kids sitting on 800 lbs. of batteries as they have been known to catch fire. Are you serious? Needless to say we weren't pleased. Not only was the car we were looking to buy unreliable but it was also unsafe. Thanks for the scare tactic. We went to a local dealership and bought a hybrid that day. On 12-12-2018 I received a call from Bosak saying that they just received a hybrid in stock and if we would like to come and look at it? (Again, What?). Chris told us they didn't stock them and what garbage they were (I'm paraphrasing). Stay away from this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying my First New Truck

By Rantruck18 on 11/27/2018 at 5:41 PM. Helped by Courtney , Rocco.

Courtney and Rocco at Bosak we’re nothing but professional while they helped me during my buying experience. They made sure I understood everything about my truck and made the process of trading in and buying new extremely smooth ! More dealerships should be like Bosak

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jill9696 on 11/20/2018 at 1:20 AM. Helped by Doug.

Great service from Doug Strow with my car at Bozak he care for the customers and treats like family. I will keep bringing my cars for service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Djs on 11/19/2018 at 7:15 PM. Helped by Doug.

Great service i would recommend that anyone take there vehicle in for service the Bosak team will take great care of you and your vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It went smoothly

By Durango11 on 11/10/2018 at 8:29 PM. Helped by Dennis Zajac.

Again everything went smoothly wasn’t sitting there for 10 trying to workout a deal.. everyone was very nice and friendly.. would definitely recommend to friends..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dennis Zajac our salesman and the Service Department staff

By Bebekoski on 11/2/2018 at 7:41 PM. Helped by Dennis Zajac.

Dennis Zajac our salesman and the service department staff are awesome and always take care of their customers. Great group of people that always care for their customers.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Durango Purchase

By Dodge owner 24/7 on 10/18/2018 at 2:10 PM. Helped by Dennis Zajac.

Salesperson Dennis Zajac Was very pleasant to work with not pushy as I encountered at other dealerships would recommend him to other potential buyers very knowledgeable about the product

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SERVICE DEPARTMENT VISIT

By jms092000 on 10/4/2018 at 7:32 PM. Helped by Doug and Dale in service,.

I received outstanding service today from the start from Dale in the service department; not only were staff polite and neatly dressed, but, notice how clean, neat and professionalize faculty and facility was, and, the atmosphere was welcomed. Doug in the service department himself showed me all the needs for my Ram truck with an excellent explanation of understanding. While on test drive explained nose why and where it was coming from. Not only was my wait short but I left with a better understanding of my truck repairs, cost, and hope. SUBPERB service!. Thank you, Janice Stewart

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff to work with

By New customer on 9/28/2018 at 12:15 PM. Helped by Matt, Luis, Ed.

Everyone I interacted at Bosak were great. They have great deals. Luis was very knowledgeable about my new car. I got my questions answered. I would return again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Dodge Journey

By Ken123 on 9/10/2018 at 2:15 PM. Helped by Dennis Zajac.

Dennis at Bosak did a great job of customer service in helping me with my Dodge Journey. Also i appreciate the great work at bosak when I bring my vehicle In for maintenance

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Brock on 4/28/2018 at 4:55 PM. Helped by Luis Garcia.

Luis Garcia and the entire Bosak Jeep sales team were terrific! I am enjoying my new Wrangler Unlimited! Thank you for all of your assistance.

I would recommend this dealer.