Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Our second Tucson

By george_ehlers on 8/10/2017 at 5:09 PM. Helped by Tim.

Our first Tucson, a 2006 model, had performed admirably for 11 years. Once we decided on a 2017 model, with a few more options than our old Tucson, we were really glad we bought the vehicle and are looking forward to many hears of great driving with it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very helpful

By grtdds on 8/10/2017 at 5:09 PM. Helped by Dale Kluck.

Dale was very helpful and explained everything about the car. Dale even helped me in returning my rental car. I was very satisfied with the experience.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car!!!

By mkloos43086 on 7/29/2017 at 4:29 PM.

Buying a car should be a fun experience. The day I had bought this car I had already been to 5 dealers prior. They greeted my wife and I at the front doors as if we where old friends. We are very happy to be apart of the Hyundai family, and will continue to come back !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

small town feel

By burky44 on 7/28/2017 at 4:31 PM. Helped by P J Hanson in sales.

Everyone made sure all my needs were met. A small town feel. Everyone was very professional and made sure my spouse and I were covered on everything about the Tuscon we were interested in. This is our third vehicle we have purchased from this dealership. I use their maintenance department for all my preventative maintenance needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied with Boucher

By scjc2012 on 7/27/2017 at 4:49 PM. Helped by Laura (online staff), Dale, & Noel.

It was time (sadly) to trade in my 2005 Elantra (234,000 miles) and I wanted to stay with a Hyundai. However, after an unpleasant experience at another dealership, I was about to consider purchasing from another manufacturer. After a timely call and excellent service from Boucher Hyundai I reconsidered purchasing a Hyundai and drove 62 miles to purchase my new Elantra

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By asaniv19 on 7/27/2017 at 4:22 PM. Helped by Dale Kluck.

Dale was very helpful. I enjoyed our experience. He found me a great vehicle as a result of listening to my needs. Awesome service. He is a great salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

elantra

By boltman22 on 7/26/2017 at 4:32 PM. Helped by Dale Kluck.

this is my third Elantra and they just get better each year. I like the new engine. the car rides a lot better than the 2012 I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tucson

By bonnie21370 on 7/20/2017 at 4:44 PM. Helped by Dale.

Dale was great and went out of his way to help me find the best vehicle for me that was within the price we were looking for.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Survey

By toydisel1950 on 7/19/2017 at 4:19 PM. Helped by Oneida Acosta.

Salesperson was very easy to work with and very knowledgeable about the product. Everyone at the dealership was very easy to work with. The process in in buying the car and making a great deal was everything they said it would be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Sport

By clombard44 on 7/12/2017 at 4:22 PM. Helped by Tim Linton, Tony Zies, Dave (finance).

They got the exact car I wanted and with the terms I wanted. Bucher was the only dealer in my area that understood the car and options I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Boucher Employees

By suzyq363 on 7/4/2017 at 4:26 PM. Helped by Dale Kluck Nole.

Everyone from the receptionist to the finance manager were friendly and honest. They made my new vehicle purchase a painless experience. I will definitely be recommending this dealership to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 car

By mjj3080 on 7/4/2017 at 4:22 PM.

I went in to the dealership thinking I could not afford a new car. The staff at Boucher showed me that I could. The lease option works for me. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By shannyjoy on 6/11/2017 at 4:26 PM. Helped by Oneida Acosta, David Johnson.

I was help by a kind and understanding salesperson. She answered all my questions. Dealer cleaned car up nice. The whole staff was friendly and helpful. I look forward to getting maintenance done on the car and visiting with some of them while waiting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase new and used hyundai

By hemifan0 on 5/29/2017 at 4:16 PM. Helped by Dale.

Was a pleasure haggling a price with Dale on a used Hyundai Sonata. We liked the used Hyundai so much we traded our ford Taurus in for a new Sonata.

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
3   Friendliness
2   Overall Experience
4   Price
2   Quality of Work

Not Happy

By jghackel on 5/28/2017 at 4:15 PM.

From their on line pricing, I do feel I got a good price for the vehicle but other than that I was not happy with the way the transaction was handled. The salesman was good but the sales manager and the finance officer were not very helpful, in my opinion. The vehicle was supposed to be detailed but upon returning to my residence, i felt they did a rush job to get it done.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience Buying

By JCintron5 on 5/26/2017 at 10:24 PM. Helped by Tim Linton.

Tim Linton was great as my sales Consultant. He answered all of my questions as well as made sure all my needs were taking care of. He went above and beyond. Very kind staff and very good quality vehicles. I would purchase here again in future.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

New SUV purchase

By tjrehm on 5/10/2017 at 4:33 PM. Helped by Onieda Acosta.

I felt that my experience at Boucher Hyundai of Janesville was very good. Staff was very pleasant to work with and very accommodating. Worked with me to get a good price on the vehicle I wanted. This was my first experience at buying a new car and I was hesitant about going through the whole vehicle negotiating process. I would say that I felt very comfortable working with my sales rep and felt that I got my vehicle at a price I could afford. Overall very happy with my experience at Boucher Hyundai of Janesville.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Dealership

By maramire on 5/5/2017 at 4:17 PM. Helped by Oneida Acosta-financial manager.

I had a car in mind and went to buy the car. I was not pressured because I already had my mind made up. Very friendly staff. Hospitable also. Made sure we were comfortable. Very knowledgeable also. The only complaint I would have is getting low balled on my trade in. Otherwise, all was good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Experience

By glatham2 on 5/4/2017 at 4:43 PM. Helped by Tim Linton. David, Noal.

We were met quickly and in a very friendly manner. Tim worked with us to find the right vehicle at a price we were looking for. There was no sales pressure just helpful information that allowed us to make the best decision. The paper work was handled efficiently. Service handled applying the Xylon coating quickly so the vehicle was protected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oneida Acosta

By david.albino on 4/20/2017 at 4:42 PM. Helped by Oneida Acosta.

Oneida was great. I sent a general email asking about the new Hyundai Santa Fe or Tucson. Oneida called me within minutes and we scheduled a visit the next day. I drove down from Madison but it was well worth it. My wife got the car she wanted and is very happy with the purchase. Oneida was very professional and patient. Kudos to her.

I would recommend this dealer.