Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It is amazing that you can buy a car from a dealership and h

By Reetzbarbara@gmail.com on 2/1/2018 at 6:01 PM. Helped by Jasun Borek, Joey Parent.

It was a pleasure working with the staff. We had lots of questions that probably drove them crazy but they were very very understanding. They dealt with me and two of my daughters so we had a lot of decisions to make and they were wonderful. Lots of help in every way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great day at Boulder Nissan

By Amycarterkemp on 1/7/2018 at 1:09 AM. Helped by Oja and Joey.

We had such a great afternoon at Boulder Nissan with Oja & Joey. There are always so many details & questions when purchasing a vehicle. They were patient & knowledgeable throughout our time there. We are excited about the Nissan XTerra that is now ours! We highly recommend Boulder Nissan to anyone in the market for a well-respected locally/family owned car dealership! Thanks for helping us find a new vehicle for our family of four (including a teenage driver).

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Service!

By carshopper3 on 12/23/2017 at 6:27 PM. Helped by Alex Harken, Michael Henry, Joey Parent.

We had a great experience with Boulder Nissan Went in knowing what vehicle we wanted to test drive and it fit my expextations at the price I wanted to pay. Ours was a cash transaction, though, so we did not have any interaction with the finance dept.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck Purchase

By David on 12/19/2017 at 7:10 PM. Helped by Travis Borek.

Great buying experience! Sales staff was extremely friendly and knowledgeable on their vehicles. Especially Travis B. (He will go far). Give him a raise. I wasn't even looking to buy a truck, much less a new one. But the stars aligned and Travis came through with a great product and deal. My first new vehicle I have ever purchased in my 57 years! BZ Boulder Nissan!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Boulder Nissan

By nanook on 12/13/2017 at 6:27 AM. Helped by Travus Borek, Joey Parent.

Highly recommend Boulder Nissan. Probably the least stressful car buying experience I have had. Travus Borek in sales and Joey Parent in financing went above and beyond to meet my needs and provide a positive, stress free experience. Couldn't be happier with my purchase and experience and would definitely return for my next vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Sandy on 12/9/2017 at 2:45 PM. Helped by Mike Henry.

We purchased 3 vehicles MikeHenry and his knowledge and exceptional customer was very much appreciated. Everyone at Boulder Nissan was great to work with and we highly recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent transaction!

By Andrei on 12/4/2017 at 7:11 PM. Helped by Mike Henry.

It was excellent from beginning to the end of our transaction! I was looking to different option and Mike helped me to make my choice for Nissan.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No nonsense, honest service

By morvaine on 10/1/2017 at 2:10 AM. Helped by Nigel Zeid, David Taylor.

Professional and quality service at Nissan Boulder. No pressure to buy any extras, very relaxed process. As someone who knew what they wanted, can't ask for a more straightforward and fast process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome...everyone was very nice and friendly

By Dagoncabrio1 on 9/8/2017 at 8:56 PM. Helped by Travis and Mike.

Our overall experience was awesome...no pressure, everyone was friendly...informative. Travis was very pleasant to work with. We would definitely recommend to others and when we are ready to purchase another vehicle Boulder Nissan will be our first choice!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Unprofessional and Poor Customer Service

By M Davis on 9/9/2017 at 7:06 PM. Helped by NA.

My wife and I had found a vehicle at Boulder Nissan that we were extremely interested in. I made an appointment for my wife to look at vehicle with the intention of purchasing it on Wednesday at 10:15am. My wife drove up the dealership and was told the vehicle is not available to look and would not be until the next day. We spoke with Boulder Nissan about the inconvenience of traveling to the dealership to be at her appointment that was set and confirmed but would put that aside because we were still interested in purchasing the vehicle. We advised them that because of prior commitments (ie. work and kids events) that would not be able to get back up there until Saturday at 1. So we set another appointment to go back to Boulder Nissan. As we were getting loaded up to leave for our appointment on Saturday they called and said they sold the vehicle that we made every effort to look at and purchase 3 days prior. The incompetency and lack of customer service from Boulder Nissan absolutely baffles me. We could not have had a more negative experience with them. I would recommend any potential buyers to think twice about doing business with Boulder Nissan.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality and integrity!

By REBECCA on 7/17/2017 at 12:54 AM. Helped by Kristie.

I've been bringing my car to Boulder Nissan for service for close to ten years and have only good things to say about their quality and integrity. The service advisors are knowledgeable, professional, and friendly. I've been working with Kristie for all the years I've been going there and she is just great. I had an older Pathfinder that made it to 190,000 miles (before it was totaled in a hail storm) without any major mechanical problems; which I credit to the quality of Boulder Nissan's regular maintenance. I feel like I have always been treated fairly and that I haven't been sold anything I didn't need. When I've needed to get my vehicle in quickly, they've always fit me in and taken care of the problem as quickly as possible - even when they've needed to order parts. When I have an appointment, the service is always done in a very reasonable amount of time. I recently purchased a 2014 Murano at a dealership in Denver. Although I love the car, I learned my lesson about where not to purchase a vehicle! I brought the Murano to Boulder Nissan for a factory recall on the power steering system. When I scheduled the appointment, they made sure they had the parts on hand before I brought the car in and the work was done quickly. The Murano was still under a 30-day warranty from the dealership I purchased it from, and I asked Boulder Nissan to inspect it for any issues. They found two that were significant safety concerns - one of which was the brakes/rotors. They provided me with the documentation I needed to go back to the dealership to get the problems fixed. Then, after the dealership installed new brakes and rotors I could smell them and was concerned that they weren't installed properly. I brought the car back to Boulder Nissan to have them checked. Kristie fit me in on a busy Saturday to make sure I was safe. They checked the brakes and said that there wasn't anything wrong with them and that the smell was coming from a coating on the rotors that should have been removed prior to installation but that wouldn't affect the performance or the longevity of the braking system. That's integrity. Boulder Nissan in general and Kristie in particular definitely have my loyalty! I live in Denver but will continue to bring my car there because I trust them and because they are very easy to work with. I highly, highly recommend this business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership

By Coloauto on 6/29/2017 at 6:22 PM. Helped by Ed, Mike and Tyler.

Great customer experience, very personable staff, cooperated in finding the right new car, trusted management team and I look forward to working with the service department in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Conscious Auto Sales.

By Michael&Wendy on 6/15/2017 at 5:11 PM. Helped by David Taylor, Alex, Bryce, John.

We were looking for a Leaf, couldn't find anything in New Mexico, dealers were no help at all. Found 2-3 possibilities online at Boulder Nissan and contacted them by phone. From the beginning the sales people were knowledgeable, pleasant to deal with and very willing to answer questions. Decided to go ahead with purchase over the phone. At the last minute we opted not to have the car shipped and went to Boulder to pick up and trailer back. Very glad we did. Probably the best dealer experience we have ever had. Everyone we met was bright and pleasant to deal with but more than anything they knew the product thoroughly and could answer any question and give straight forward, honest advice. Their commitment to alternative energy and electric vehicles is inspiring. Not your typical car dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Straight Shooters

By Joe on 6/11/2017 at 1:30 AM. Helped by Tyler.

We came in already knowing what we wanted. We had already visited 3 other dealers and were ready to make a deal if the car checked out. The sales person was great, not pushy but willing to offer input when asked. When we go to the sale I gave them the comps on the other vehicles we were looking at. They reviewed them and was able to point out how their car was not only cleaner but also didn't have any outstanding recalls and had new tires and few other items that put it above the others. I appreciated their straightforwardness on this. The last dealer we purchased a car from took 4 1/2 hours to do the paperwork. Boulder Nissan got us out the door in just over 1 hour 😀

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Manxwoman on 5/22/2017 at 3:17 PM. Helped by OJ Jiey.

Thanks to Jory and OJ for making my buying experience a great one. I was able to get the car I wanted and am very happy. The only small complaint I might have is the amount of time it took to arrange the financing. Everyone was friendly and courteous, offering water, etc. Thanks again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

absolutely great first time experience

By Anna O on 5/15/2017 at 10:00 PM. Helped by Cate McDonald, Mike Henry, Mike Rivard, John Hunt.

the level of professionalism and knowledgeable service from the moment I stepped in, till I signed my last document, floored me. Cate was absolutely helpful, despite it being an obviously busy Saturday. Mike Henry handled my inquiries and car dealings and is absolutely fantastic. I am a immigrant, first time dealership buyer with good credit but little to no credit loan history, which made it a little tough to secure a car loan. Mike Rivard was thoroughly helpful through the entire process, and saw that i found a bank to approve my loan as soon as was possible. John Hunt dealt with my final paperwork process and really 'hooked me up'. I had been to a number of car dealership over the course of the week and this one has my 6-star recommendation, hands-down. I look forward to doing further business and future services with them.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Knowledgeable and easy going

By Wes Murata on 5/9/2017 at 10:43 PM. Helped by Alex.

Friendly, informative and easy to communicate with. I enjoyed working with Alex and also they staff regarding the additional coverages. All in all, a quick and satisfying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Highly reccomeded

By TylerGTR on 4/28/2017 at 6:18 PM. Helped by Eric Stockton.

I have had multiple services done to my GT-R, the staff shows tremendous proffesionalism and care. I have never felt pressured or confused, they exceed the standard on all expectations of customer service. Highly reccomended!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

nissan gtr service

By Mort50 on 4/17/2017 at 9:44 PM. Helped by Eric Stockton,kristie horman.

Service is always professional and prompt. Eric Stockton and kristie horman do a good job in taking care of my vehicle. thanks again for a job well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Nater on 4/16/2017 at 12:15 AM. Helped by Roman Ramsey.

Roman was extremely helpful while I explored and bought a Leaf. No pressure, just helpful information the whole time. The atmosphere was relaxed and they had a ton of inventory.

I would recommend this dealer.