Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
1   Price
5   Quality of Work

Oil change

By softball_mom15 on 3/18/2019 at 8:13 PM. Helped by Scott Charleson.

Is very pricey comparable to others since you claim you pay for the oil. The only reason i have my oil changed there is for the records as it is a leased vehicle. I’m not sure i will be leasing from here again when i return my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super fast!

By rebeccaladd88 on 3/18/2019 at 3:44 PM. Helped by unsure.

I'm used to hours-long oil changes. I left the dealership and just walked into Target when my car was ready. It had only been about 45 minutes! Also, when I arrived, the guy had my paperwork and was ready for me as soon as I walked in. Great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm a happy customer

By lindsayquick.lq on 3/18/2019 at 3:38 PM.

First place I went, first car I looked at and it ended up being exactly what I was looking for. I felt like I was being dealt with honestly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job Mazda

By miltonherring on 3/15/2019 at 11:19 PM.

The service is great my sales representative was awesome Josh was good, in the process on. even to take care of me afterwards it’s been superb, thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By ccbiggs_84088 on 3/14/2019 at 2:41 AM. Helped by MJ.

Bountiful Mazda is one of the best dealers I have ever worked with. They are very knowledgeable and professional. I have been buying cars from bountiful Mazda since 2007.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By jgil on 3/11/2019 at 3:36 PM. Helped by Tucker Carlson.

Excellent service and friendly people. I feel confident in the quality and knowledge of the service department. Tucker Carlson is always helpful and welcoming. Great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, Quality Service

By minxykat1917 on 3/7/2019 at 5:09 PM.

Bountiful Mazda has provided me with friendly, quality Service for many years. I've bought, sold, and leased with them, and I always get my vehicles serviced here. They are honest, friendly, and will take care of you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dependable service

By Zoom on 3/7/2019 at 1:50 PM. Helped by MJ.

Hunter is my go to service guy. He always keeps me informed of my service and provides information as to the completion time. His quotes for service or parts are always explained before service is rendered.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased New Car

By stephmcole on 3/6/2019 at 9:48 PM.

Rich was great to work with. He was very knowledgeable and I didn't feel pressured at all. He was very patient with my indecisiveness and answered all my questions and concerns. I ended up leasing a new Mazda CX-5 and left feeling confident in my decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Visit 3/4/19

By jeraliash on 3/5/2019 at 12:31 AM.

All of the employees were professional and were able to address any questions I had. Very pleasant and clean wait area. I couldn’t remember the names, however, besides my service I had a question about my radio capability for Sirius XM and a salesman was kind enough to look it up for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Center

By Constance W on 3/4/2019 at 7:54 PM. Helped by Scotty and Scott Carlson.

The service center staff and all the technicians always take very good care of my baby (2013 Mazda CX-5 - "Moxie") This is my third car purchased with Bountiful Mazda. I drive 30 minutes - one way - to have my car services here and it is worth the extra time.. They are always honest and explain everything to my understanding. When I am ready to sell this one...this is the only place I am going to go! Thanks much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great!

By Gena Vaughan on 3/4/2019 at 7:20 PM.

Josh was very knowledgeable and helpful. Not pushy at all. He answered all of my questions and worked super fast. I would highly recommend visiying Bountiful Mazda and Josh.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service center appointment

By vicsimp01 on 3/4/2019 at 4:46 PM. Helped by Scott in service.

The service center is very professional. They get the work done fast and I never have to worry about the work that was done. They answer all questions I have no matter how stupid the question is. They let me know what the next service I need to have done snd when I need to plan on having it done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from start to finish

By morrissette20 on 2/28/2019 at 9:50 PM.

Great experience from start to finish! I was treated with respect and like a priority from the moment I walked in the door. I highly recommend bountiful Mazda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By TINCUPALLEY on 2/27/2019 at 4:54 PM. Helped by Not sure. Who it was but great job!!.

A great expierance from start to finish - oil was changed and computer was updated - was having problem with backup camera and radio turning on when car put in reverse - problem seems to be fixed. Great job!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Bought a certified pre-owned Mazda

By melb_14 on 2/18/2019 at 8:14 PM.

They were very nice and helpful and willing to negotiate. The one thing I didn’t like is the additional fees. They automatically added a gap warranty without asking and then said getting the resist all warranty made more sense and essentially tricked me into getting the resist all warranty. In the end, I think we’ll use it but I didn’t like the sales tactic. They also had me pay for the sanitization of the car. You’d think that service would be included in the price. Overall good sales people. We are excited about all our add ones and can’t wait to get our car once all the work is done!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loyal Mazda Driver

By kristinanderson2468 on 2/18/2019 at 7:17 PM.

Leased my 5th Mazda, a CX 5. So far absolutely love how it drives and this is my first larger model car. I feel save and great driving it! I appreciate the great service from Bountiful Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By alekreed06 on 2/18/2019 at 4:13 PM. Helped by Scotty.

My wife and I were first time car buyers and were nervous for the stereotype of a pushy car salesman. But Doug, the man who helped us, took very good care of us and answered any question that we had. The whole staff was very friendly and I am very pleased with my visit and our new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Bountiful Mazda a life saver

By minny on 2/14/2019 at 4:20 AM. Helped by Scott Charleson, NL (?).

I came “limping in” late Saturday afternoon, and they delivered excellent service by replacing two engine belts, one which had just recently disintegrated, and the other on life support. And, also performed a couple of Mazda recall procedures. Very helpful staff and mechanic. I’ll return for servicing in the near future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By ebreichle on 2/13/2019 at 6:01 PM.

I had a such a great experience at this Mazda dealership. I worked directly with Weston and Tim. They helped to prepare for my visit the week before and was a big help communicating with my credit union before hand. Everyone there was also very nice and welcoming and I was in and out with my car in about 2 hours!

I would recommend this dealer.