Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people, great service!

By Shawna123 on 7/18/2019 at 2:21 PM.

This is our 4th vehicle purchased from BowenScarff, they are friendly...not pushy...and helpful. I so prefer not dickering over prices. I drive out of my way to give them my business! Thank you for always making our experience a positive one. Special thank you to Brent S. who always goes out of his way and Rick C. for being willing to step up and for all your help! Tom for making the paperwork go fast and efficiently! Looking forward to playing in my new Ford Ranger! Best regards, Shawna Marysville

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Support

By bdprem on 7/16/2019 at 3:32 PM. Helped by Roman.

Had a factory recall notice for a software update. They were very friendly and clear about the work to be done. They completed the work within the time they stated. I really appreciated the fact that they took the time to do a basic inspection of my vehicle to ensure that their were no other problems. You can tell that they are focused on taking care of their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First brand new car

By Kaushus8293 on 7/14/2019 at 6:35 PM.

I bought my 1st brand new car off the lot 2019 4 fiesta Wasn't sure what kind of vehicle I wanted to buy but my dealer Ron help me find the right car the right fit the right price to fit my budget and my lifestyle great customer service I highly Recommend bowenscarff ford dealership

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceptional service, incredible experience

By Happy customers from Oregon! on 7/13/2019 at 7:49 PM. Helped by Laura Coburn.

My husband and I live several hours away so we were hesitant about making the drive even though the truck met our specifications. We initially started email communication with Caitlin who was prompt and professional in all her responses. She provided exactly what we asked for and consulted with her manager on questions she was unsure of due to this being an out-of-state transaction. We completed the simple credit application online and began to work out all the details to take possession... Then, we had a change of heart. We really didn't want to make this drive, so we backed out and decided to look elsewhere. Let’s just say, that was a bad idea... we ultimately decided to make the trip to Bowen-Scarff, and 6 hours later we were greeted from the friendliest staff and knew immediately that we'd made the right decision. Caitlin was not available to work with when we arrived, so she referred us to her co-worker, Chris Kelly, who was an absolute pleasure to work with. Chris was personable and put us at ease during our test drive. Not once did we feel any pressure to purchase this truck. We even looked around at a few other trucks with Chris while we were there. We decided to move forward and purchase the truck we originally visited the lot for and Chris walked us through the process each step of the way. We then had the pleasure of working with Laura in the finance department who was equally as kind and professional as Chris and Caitlin had been. They acknowledged that they wanted to get us back on the road as soon as possible, but also took some extra steps to ensure all paperwork was completed properly so there wasn’t the possibility of having to return to the dealership for anything. We feel like we made 3 new friends during this transaction and are confident that we will be back for future purchases. The “One Low Price” is a unique business model that is working in their favor. They have figured out that service, and the overall customer experience, is key to repeat business and referrals. This will keep them at the top of their game!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Daniel Montgomery

By Bev on 7/11/2019 at 8:24 AM.

I highly recommend Daniel's customer service skills, when I was searching for a new Lincoln. He was dedicated and informative, yet not at all intrusive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership

By rochellej on 7/10/2019 at 3:53 PM.

I have been searching Lincoln dealerships for a few months now and I was not getting the results that I wanted until I came here to Bowen Lincoln. They didn't have the exact color of car I wanted on the lot but worked hard on finding the one I wanted. I am extremely happy that I finally got the exact car I was looking for. Caitlin worked hard and answered every email I sent right away. I would highly recommend her and the dealership in getting you into your next vechicle!! They are true to there name about no hassle - no pressure!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy purchase

By Stef on 7/9/2019 at 7:06 AM.

Ron Olson was very courteous, helpful and answered all my questions. Very nice to do business with! Very knowledgeable about everything I needed to know. It was a pleasure to come and buy my car there. I would recommend Bowen Scarff Ford to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuinely Great Experience

By dstu on 7/6/2019 at 8:03 PM.

My wife and I had a fantastic experience looking for a new vehicle at Bowen Scarff. We had the pleasure of working with Daniel Montgomery who was incredibly kind, patient, and a great listener as we worked through what we were looking for in a new car. Highly recommend working with him if you're in the market for a new or used vehicle at Bowen Scarff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience

By dkralston on 7/2/2019 at 9:13 PM.

We had a great car-buying experience with this dealership, and salesman Chris Kelly. What made it so good was the no-hassle, no pressure, no hard selling when we bought our 2019 Lincoln Nautilus. Chris Kelly is highly recommended as is the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Prompt service

By TONESER on 6/30/2019 at 9:27 PM.

Chris welcome and assisted us thru the process immediately and quickly to the end. Sales went well without a push from all the staff who helped us well. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer 1st

By EliciaRenae on 6/28/2019 at 11:43 PM.

Happy to say this is my 2nd time purchasing a car from Bowen Scrarff Ford Lincoln.!! Thank you to Chris Kelly for providing me with the most amazing, professional service. Definitely will continue to purchase my vehicles through Bowen Scarff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

High Quality of the Car

By maisa,reynolds0462 on 6/28/2019 at 4:45 PM.

Professional, Helpful, Friendly, Clean , we purchasing only Fords, love it My first Car Bought new 2006 My Husband have a Ford Fussion Hybrid Electric Block in, My Daughter Ford Focus, My Son Ford Escape. We All satisfied about the Quality of the Fords. Safe Cars to drive in all Weather conditions 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Alan123 on 6/27/2019 at 11:41 PM. Helped by Laura in finance.

Great people. Honest, kind and knowledgeable. They gave me a great deal and sold me a fantastic car! Lots of choice. Great service. Great Service department too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Put at ease!

By Happy mom on 6/25/2019 at 2:15 PM.

Bought a new GMC Terrain and I'd like to thank Chris Kelly over at Bowen Scarff Ford Lincoln for really the best car buying experience I have ever had. The experience never took that dishonest turn that as a single mother you almost always get while buying a car THANKS Chris Kelly and the family at Bowen Scarff Ford Lincoln!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

5 stars for sure!

By arjun on 6/24/2019 at 3:12 PM.

I went in to look at a CPO Mustang GT and met with Chris Kelly who was amazing right from the start. Had a great test drive with city and highway driving (which is honestly very important and most dealers don't provide this experience), Chris answered a ton of my questions regarding the GT in general. Chris is a very friendly person and a car guy himself so if you are a car person, I recommend you look for and talk to Chris! Overall great experience, made us feel comfortable and had the paperwork and everything done super quick. Great work and thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new Ranger FX4

By RicRanger on 6/21/2019 at 4:37 PM.

Bought a new 2019 Ranger FX4 and I have to say I was very happy with the overall experience. Caitlin Peralez was totally awesome she was very friendly and professional. When you can make my wife comfortable and relaxed buying a car that say a lot about Catlin ability's LOL..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Kelly

By jonhanc on 6/17/2019 at 7:57 PM.

I highly recommend buying a vehicle from Bowen Scarff Ford Lincoln and using Chris Kelly as your Salesman. Buying a vehicle out of state can be a difficult process, however, Chris was able to navigate me through the needed forms with no issues. Chris was responsive, extremely respectful of my time, and excited to answer all my questions. If you live in Washington or in different state like me I would recommend working with Chris and his team at Bowen Scarff Ford Lincoln.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great no hassle buying experience!

By EODMDK on 6/14/2019 at 2:49 AM.

While living overseas I made a deal to purchase a new (CPO) truck as soon as I returned stateside. My salesman Chris Kelly helped arrange everything, when I landed at SeaTac he met me at the airport and after arriving at the dealership I was on the road in my new truck in less than an hour. Couldn't ask for a better experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Ford Dealer

By Joe S on 6/11/2019 at 3:37 PM.

This is the fourth vehicle that I have purchased from Bowen Scarff and every buying experience has been fantastic. Their customer service is outstanding and their pricing on cars and trucks is very competitive with other dealers. You cannot go wrong buying a car or truck from Bowen Scarff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience.

By Carole on 6/5/2019 at 7:43 PM. Helped by Laura.

I hate buying new cars. I was very pleasantly surprised at how simple and easy it was. Reed was our salesman. He knew everything about the car I decided to buy. Really, he knew everything! My step daughter Charity Edwards has just purchased a car from your dealership. She referred us to you and especially to Reed. She said he was great, and it's true. Thanks for making a usually awful time into a good experience.

I would recommend this dealer.