Dealer 2-Year Rating

Customer Service
4  
Friendliness
5  
Overall Experience
4  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Park Yeeeee on 6/4/2019 at 6:39 PM.

I have had many VWs and I have always had service at Bozzani. Charles and Ruben , they are the coolest guys in the service industry. Honest, friendly and easy going, no pressure. What more can u ask for ? Car wash, repaired right the first time ? It's all there. I, myself am a Service Advisor and have been in the automotive industry well over 20 years. I'm always hoping they'll hire me one day. Bozzani is definitely a place I would like to work at. I leased my last VW from Derek . He made the process so easy...and again he wasn't pushy either. No pressure. The whole dealership operates so calm and smooth, how can I not wish I work with these guys. Buy or Service for your VW....Bozzani is the only place I'd go to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Volkswagen jetta

By Ctoquero on 8/26/2018 at 4:42 PM.

We were pleased with the service we received from Derek Reyes and Andrew Barros. My daughter was very happy with her first new vehicle. The car was even delivered to my daughter’s work since she was working the day we agreed on a deal. High five to Andrew!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Tiguan

By hartognick949 on 6/19/2018 at 2:34 AM.

Went to look for a Volkswagen. And Erik showed me the Tiguan and then he introduced me to Anthony the Sales Manager and he explained everything to me, I had a lot of questions. The overall process was quick and I received an awesome deal on it. Thank you to the both of you.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

The ultimate run around 10-15 calls with several answ

By Tustin Tony on 3/13/2018 at 4:35 PM.

Lease return was terrible Anthony was rude and would not take the car back. Even though VW and his own staff told me to bring it in without inspection

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service but VW labor is high

By dcriti on 7/2/2017 at 1:21 AM.

Needed to do some Smog related and repairs for a lack of power on my VW Beetle. Took several days to determine what was wrong and to get the parts and do all the testing. Charles is a great service person but the labor cost was very high which always hurts but was able to get some good coupons to help a little, Also tI noticed hey put on over 100 miles on the odometer when I got it back so that was concerning as it seemed excessive even though they had to do tests to confirm the issues were resolved. Bozzani is great and would recommend again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy service!

By U2-boy1 on 6/13/2017 at 11:07 PM.

Samantha was very friendly, helpful patience person. We drove around show us lots of cars. We had her going back n fourth. I would go back to buy another car there. All good service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By leibenny08 on 3/16/2017 at 2:45 AM.

Had the best encounter again the service here gets better and better every time I come. Never have me do something I don't need to do either.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

40 mile service

By abiv on 3/12/2017 at 1:01 AM.

I had my 40 mile service with bozzani vw last feb. Online scheduling was very easy and fast. They said it'll take around 3 hours for the work to be done. I was given an option to wait in their clean and very accomodating waiting area with free coffee and donuts or be transported home using their shuttle for free. I chose to use their free shuttle. After 3 hours, the work was done, i was picked up. Since it was raining, i was expecting that they wouldnt give me the free car wash but i still asked if they at least did vacuum my car. They said they did but when i checked it, it was not vacuumed. Got very disappointed and reported it. David, the service director was very accommodating. He offered to perform a complimentary detailing and refunded some of the labor cost that i paid. I am giving them 5 stars for that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service experience

By VardisT on 3/11/2017 at 6:11 AM.

Recently took my VW Rabbit into Bolzanni VW for service after the check engine light came on. Just like for my regular service visits, they did a great job. Solid, efficient, and courteous service. I highly recommend Bolzanni!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

TDI Fix

By Richard Trujillo on 3/10/2017 at 2:40 PM.

Ruben went above and beyond to make sure my car was taken care of quickly and efficiently. He's upfront and honest with everything that is being done with the car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Bozzani VW Dealer

By Robert32 on 3/10/2017 at 4:22 AM.

The service department always does a stellar job. The service is top notch and always completed on time. I drive a lot of miles in my work and it's reassuring that my car is dependable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice people around

By Newbouy777 on 1/12/2017 at 10:41 PM.

Trustworthy and very honest people from sales to service center highly recommended. I got a very good discount on my purchase of golf Wolfsburg edition

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

LOVE BOZZANI VW

By acriley1001 on 1/5/2017 at 9:52 PM.

I honestly can't say enough good things about this particular VW dealership... When I went to buy my VW Jetta almost 6 years ago, I had really done my homework on the car I wanted to puchase, right down to what each package offered in detail. I went to Bozzani first to get my feelers out. Everything went well, but I still wanted to see what other dealerships (I don't mess around when it comes to money; I knew what I wanted and how much I was willing to pay.) My next stop was another VW dealership. Let's just say I called them on their bluff uring the negotiation process. I don't know about you but I don't have time for BS! So, I went back to Bozzani to buy my car. Ever since then, I have always driven out of my way to have my car serviced at Bozzani. The employees are polite, professional, and honest--they've even told me when I don't need a particular service! Rick, Ruben, Charles, and Jesse truly are class acts! Not to mention their facility is always clean and comfortable whenever I wait on-site to have my car serviced. They also offer a complimentary shuttle service, which I've used several times. Bozzani is an overall top notch dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great friendly service

By Bhurtarte1975 on 1/5/2017 at 8:56 PM.

I had my Jetta worked on a few weeks ago and I was very happy with the service. They kept me fully informed and the service was done the same day. Great service and friendly staff. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By prisramar74 on 1/3/2017 at 7:44 PM.

They are very efficient on taking care of my car and their customer service is GREAT! I recommend them and wouldn't go no where else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm new to the VW club

By mon03roe on 12/8/2016 at 10:11 AM.

I recently purchased my VW from Bozzani, and love the car so much! I went in for my first oil change service and left headlight change. I was helped by Charles and it went great. I was in and out within less then an hour. The location is great, there is a Starbucks, Jack n the Box even an IHOP within walking distance. So you can grab a bite to eat while waiting for your car. I took my daughter and they were sweet to her offering water and candy. I will def come back for future services.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Over and beyond!

By dbajet on 12/2/2016 at 11:47 PM.

Everyone we have dealt with from the salesmen to the service riders to the cashiers and the parts guys always treat us like family-what's not to love. Your products are quality as well as your staff and we are very grateful for the services you provide. Charles always is proactively assisting us beyond the call of duty and we as senior citizens do appreciate his kind assistance. Good job to all and we hope you all have a wonderful holiday season.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, timely service!

By Ron Salazar on 11/4/2016 at 5:19 AM.

I called a few days prior and made an appointment there at Bozzani. The morning I dropped the car, Ruben came out to greet me; very professional. I informed him that I had my toddler with me and if they could kinda put a rush on my service at which he noted they would do their best. He also informed me of local eateries and the waiting area. After eating at a local eatery, we returned to the dealership and hung out in the waiting area, which happens to be very "Kid Friendly!" While waiting, my toddler and I were greeted multiple times by managers and asked if I was being taken care of; again, very professional. In short, they had my service completed under 2-hrs, in which they found an additional issue while servicing it and took care of it. And we were off and running.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My Passat in for a recall

By Ben on 11/4/2016 at 4:48 AM.

Sometime n early October I took my Passat to ahve a recall performed after waiting for parts to be avaialbe. I am happy to say that when I called to ask if parts available to do this, the service department adviser schedule me in immediately without hesitation and delays. It did not take long for the repair. I was picked up by their curtsy shuttle later that day to go get may car. The Service Advisers are good people and very friendly. B

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is my 3rd car in 4 years!

By Chuck d. on 11/3/2016 at 11:55 PM.

From Rick Holguin in sales thru to the finance dept, and on to the Service dept lead by Jesse and Charles, they all are head and shoulders above other VW dealers. I gladly pass 2 other VW dealers to return to Bozzani. I am getting ready to replace my wife's Golf, with a 2017 sport wagon. Bozzani is my first and only choice.

I would recommend this dealer.