Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good!

By Raypopski on 10/16/2017 at 11:20 PM.

Zack Warren was extremely helpful finding my fiancé and I a vehicle that was just right for us. Second time we bought a vehicle with him and no complaints whatsoever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By LuAnn on 10/16/2017 at 10:50 PM.

Awesome experience, no pressure into purchasing and Zach was extremely friendly and helpful, enjoyed working with him, recommend him to others for future car purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience so good I gave them a hug

By Josipheen Clark on 10/16/2017 at 9:05 PM.

I was originally contacted by Antonio and offered to trade in my vehicle and was informed I was eligable to receive a $20 gas card. I promptly arrived at the dealership and was greeted by Zach Warren. He asked me a few questions about my situation and pulled up a vehicle to drive. We drove a 2018 Equinox and I liked it. We looked at some numbers and I agreed to purchase the vehicle. Zach was a great help. I next met Chris and Wayne who helped me with the rest of my paperwork. I took the car home. Over the weekend I had a bit of buyers remorse and on Monday informed Zach that I was wanting to return the car. He did not argue or try to convince me to keep it. Instead he put me back in touch with Chris. Chris was curteous and was not abrassive or pushy. I told him I was not happy with the options on the vehicle and was worried that I could not afford what I wanted. Chris encouraged me to come in and that they would help me find what I wanted and keep my payments the same. When I came back to the dealership Chris and Zach had another Equinox pulled up and ready to go. I drove the Equinox with Zach and immediately fell in love with the car. The car had sunroof, power liftgate, power seat, heated seats and many other options and my payment stayed the same. I can not thank Chris and Zach enough for working so hard to make me happy and going above and beyond to meet my satisfaction. I was so happy I gave them a great big hug to thank them. I can not express enough how happy I am!!!?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience so good I had to hug them!!!!

By Sliveradomama on 10/16/2017 at 8:33 PM.

I was originally contacted by Antonio and offered to trade in my vehicle and was informed I was eligable to receive a $20 gas card. I promptly arrived at the dealership and was greeted by Zach Warren. He asked me a few questions about my situation and pulled up a vehicle to drive. We drove a 2018 Equinox and I liked it. We looked at some numbers and I agreed to purchase the vehicle. Zach was a great help. I next met Chris and Wayne who helped me with the rest of my paperwork. I took the car home. Over the weekend I had a bit of buyers remorse and on Monday informed Zach that I was wanting to return the car. He did not argue or try to convince me to keep it. Instead he put me back in touch with Chris. Chris was curteous and was not abrassive or pushy. I told him I was not happy with the options on the vehicle and was worried that I could not afford what I wanted. Chris encouraged me to come in and that they would help me find what I wanted and keep my payments the same. When I came back to the dealership Chris and Zach had another Equinox pulled up and ready to go. I drove the Equinox with Zach and immediately fell in love with the car. The car had sunroof, power liftgate, power seat, heated seats and many other options and my payment stayed the same. I can not thank Chris and Zach enough for working so hard to make me happy and going above and beyond to meet my satisfaction. I was so happy I gave them a great big hug to thank them. I can not express enough how happy I am!!!?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely EXCELLENT...

By Ken502 on 10/15/2017 at 2:34 AM.

I have to tell you this dealership is staffed with some exceptional salesman (ie; Robin Beckner) is on the top of his game...Wayne Licka the Fianance Manager was exceptional as well. I had an experience at Court Street Ford two weeks ago and spent 4 1/2 hours and NEVER bought a car due to that dealership unwilling to deal with me. So we tried here and have mostly drove Chevy Cars and there is absolutely a reason. In one hour 20 minutes I had agreed to buy the car here from Robin... I also note that while at this dealer today they were BUSY and selling cars right and left... The past week at Ford not "one" customer entered that dealer in a 4 hour period... wonder WHY ??? Thanks to Robin and Wayne... I also want to mention one other employee and that is Danielle. She kept in touch with me during surgery and after to see when we were coming in. Finally we were able to come and drove away a happy customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever!!!

By Momkid24 on 10/13/2017 at 8:57 PM.

This was by far the best experience I've ever had! I love my new ride and This is the place to go for everything you need! Thank u so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant

By Csouth25 on 10/13/2017 at 10:17 PM.

We went in looking to upgrade from a car to an SUV for our growing family. We didn't plan on purchasing right away and knowing that Zach was still very helpful and informative without being pushy. We decided to come back and test drive some cars with him, and he found us the perfect SUV!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience! Highly Recommend!

By deanr57 on 10/12/2017 at 11:40 AM.

A pleasant experience all the way around. Larry Chouinard was great to work with and was always available when I had questions. He was very knowledgeable regarding my new car and was able to answer all my questions. The entire finance process was also pleasant and fairly quick. I will recommend this dealership to family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I hate it, but I’ll take it

By Tubsonice on 10/10/2017 at 12:42 AM.

Came in looking for a car better on gas for my long commute to work and though I wasn’t happy about having to trade in my current car the sales associates were very helpful and made the painful process just a little easier and did a great job getting me a deal I feel comfortable with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Would highly recommened!!

By Chanti Cook on 10/9/2017 at 6:29 PM.

This was my first time buying my own car in my own name and it was definitely a memory I’ll never forget! My salesman worked with me throughly to make sure I left with exactly what I wanted. They even constantly tried and succeeded in lowering my monthly payments down to something affordable. I wasn’t there for a super long time (maybe 2 hours or so) and left extremely satisfied and happy with my brand new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customized Service

By Nancy on 10/8/2017 at 7:55 PM.

Gage was great in working with us to accommodate our special situation to the satisfaction of us all. He came up with a couple of options and allowed us to decide. He got Chris involved at the right time to help close the deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchasing a new car

By Easy3 on 10/7/2017 at 10:30 PM.

Gage was very knowledgeable and professional. He helped us reach our ultimate goal for a car payment and was very easy to work with. Thank you Gage!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By stirling trucking on 10/7/2017 at 4:52 PM.

great guys to work with smooth transaction will be returning customer looking forward to driving my 2017 chevy 2500 high country best prices around thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Zach was great

By Sonatalover on 10/1/2017 at 4:59 AM.

Zach got us our Sonata at a great price. We will return. Go see Zach for a new car. He is the man. Thanks Zach.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer satisfact

By Sarge on 9/30/2017 at 11:40 PM.

I had looked for my Equinox a while back and decided to see what types they had in stock. Larry remembered me, sat down and showed up a couple of options. I had an idea of what I wanted as far as price and trade. Larry checked and offered a better deal than I wanted and wei. Immediately accepted. I am totally satisfied.y

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By Delane M Conrad on 9/30/2017 at 5:11 PM.

I came in with hopes of trading in my car that was too big and too large of a payment. I wasnt sure if it was possible because of the amount i still owed on my vehicle. Gage worked very hard at getting me a very good deal and a car i love. I am very happy with the service and friendly dealers. I will be back when i need a different care and will tell all my friends and co workers of this dealership and Gage.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pre owned certified

By Dimitri93 on 9/29/2017 at 7:15 PM.

Gage McClure was very helpful today. i came in hoping to leave with the car of my dreams and he made that possible. Thanks phillipschevrolet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant no hassle purchase of a Certified Chevy Silverado

By steven1853 on 9/28/2017 at 12:44 AM.

The staff at Phillips Auto Group of Bradley made our experience of purchasing a Certified vehicle a very pleasant and no hassle experience. Everyone we dealt with and even those not involved were very friendly and attentive. Our salesman in particular was very personable and answered any questions we had. What made the most impression on me was when we went to pick up our vehicle they had installed a brand new set of tires because a technician had found that the old ones did not pass the certification standard. Very grateful for that!! I would definitely recommend this dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, efficient and knowledgable

By punkturtleofdoom on 9/27/2017 at 10:03 PM.

Robin was a great salesperson. He made the buying process very quick and was able to answer all questions and concerns I had without hesitation. Wayne was an awesome financing person to work with. He explained all of my options for extended warranties and made my paperwork very easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ruby Williams experience at Phillip Auto Group of Bradley

By GrandmaRuby on 9/19/2017 at 10:49 PM.

I am an ex business woman of Kankakee for many years. I recently purchased a new car from Phillips Chevrolet of Bradley. My experience with them was great!! The salesperson, Victor Irven, and his manager, Ricky Agheyisi, was very courteous and polite. They worked very hard with me so I can get the car that I really liked and that is something that I will never forget! It took a lot of time, patience and concern. The point to all of this is that they never gave up on me. So in return, my appreciation goes out to all those who was involved in making it happen for me. I can say thank you Phillips Chevrolet. You certainly have great staff and that is what it takes to make a good team. That is the key to success!! To the public, if anyone out there that may be looking forward to purchase a new or used car...why not make Phillips Chevrolet you're first stop! They certainly put their customer first!! I can say 'You go Phillips Chevrolet. Your the best!' I wish them many blessings in their success.

I would recommend this dealer.