Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience yet

By Bob B. on 9/21/2019 at 11:54 AM.

Great dealership. Everything from our sales person (Steve) being extremely patient as I drove a bunch it different models and went back and forth on my decision to the sales manager (JJ) giving a great and super fair deal right out of the box to finance (Michael) being quick and easy to delivery was absolutely awesome.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Buying Experience Ever

By harry1956 on 9/18/2019 at 11:22 PM.

I bought my first new RDX from Bradshaw Acura a few months ago...After comparing the deal to our local dealer, I drove from Lexington and had the best buying experience ever....Very efficient and no unpleasant surprises.. Last month, I brought my very dear friend to Bradshaw and she bought a new MDX..She still talks about how pleasant the experience was and absolutely loves the MDX.. Earlier this month, I bought another 2020 RDX..This time i got the A-Spec! I truly wouldn't buy an Acura anywhere else...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase experience Acura MDX

By BHDENSON on 9/16/2019 at 12:27 PM.

My experience at Bradshaw Acura was a unique experience, one which I have not enjoyed over the years having purchased/sold dozens of vehicles. I had not owned an Acura in the past but after visiting friends this summer who have one I decided to visit our local dealership. I made a brief telephone call to the dealership and spoke with Ken Hucker. I explained what I was interested in and that I likely would be there to see him later in the day. When I arrived at the dealership I then began an experience that I have not enjoyed in the past when visiting car dealers. Not only did Ken recall our conversation and my name but also he had the exact vehicle I was looking for undercover in their delivery area for me to see and be shown all the various features. My experience was informative and one without and pressure to buy. In fact, I ended up purchasing a different vehicle that was on display in their showroom. In the past, when looking for a vehicle to buy I have often returned to the dealership only to find the salesman is no longer there. This is not the case with Bradshaw Acura as most of their staff have been there for 10+ years. If one is looking for an experience to buy/ lease a vehicle that is truly comfortable and without any pressure, then I would certainly recommend this dealership. And the car I bought, the 2019 Acura MDX.... what a great vehicle to drive and enjoy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd oil change service

By TLX2019 on 9/16/2019 at 11:35 AM.

Outstanding. Cory, Steve and Stephen were kind, genuine, eager to help and overall superb ! Bradshaw Acura continues to exceed expectations. Also, Shannon in sales and JJ in finance are equally superior.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Acura ZDX

By 2013Zdx on 9/14/2019 at 3:43 AM.

Christine went above and beyond to help me buy my ZDX,..She picked me up at the train station,,.and even made sure I made it back to Delaware safely,,.If it wasn’t for her I would of never came to South Carolina to buy this Vehicle.,She is a great person to be on ur sales team!!!Thxx John Calderara

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Carol on 9/13/2019 at 8:11 PM. Helped by Corey.

I arrived about 15 minutes early, and Corey was there to meet me after I pulled in. He explained everything to me and gave recommendations after the service was completed. It did not take long for the A1 service and car wash.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By Blaine on 9/11/2019 at 11:17 AM.

I was very sad that my car was totaled out from the accident but Ken really helped me find something comparable and in my price range. They really take care of their returning and loyal customers. Any time I need a car,I know where ill go and that's Bradshaw Acura for the best service and best selection.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By RDX lady on 9/8/2019 at 9:12 PM.

Treated top notch from beginning to end. I was impressed with the speediness of service and the friendliness of staff. I was treated very well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Acura Dealership in the Southeast!

By hollimanc on 9/5/2019 at 4:58 PM.

After my wife and I had trouble finding the vehicle she want in North Carolina we called JJ at Bradshaw and he made sure all of the numbers worked out and we had a seamless process. Michael took care of our paperwork in an easy, thorough yet timely manner. Shannon went over all of the features so my wife was well informed how to use them and feel confident driving her new car. From the very beginning the people at this Bradshaw showed how to take care of people and follow through on every detail. A+ all the way around!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service!

By Ron D on 9/5/2019 at 4:39 PM. Helped by Cory in Service.

I have found everyone at Bradshaw to be very professional! I appreciate the way they greet you, make sure you understand what needs to be done (and why), and the time required to accomplish the work. I would highly recommend Bradshaw to anyone needing service on their Acura.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

2019 Acura

By Lottice12 on 8/26/2019 at 2:21 PM.

We live in Atlanta. Found the perfect car for my wife at Bradshaw. Our salesman Shannon was great. Got the exact deal we wanted, spent 3 hours with her explaining the new development of car. Financing was a breeze no sales pressure. The whole experience was great!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We love Bradshaw Acura

By ncpalmer on 8/24/2019 at 3:54 PM.

From the moment we arrived on the lot, to meeting Ken Hucker, to finalizing the paperwork with Mike Burgess the process was very professional and we were treated with respect. The process was enjoyable from beginning to end.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

2020 RDX purchase

By NewRDXOwner on 8/22/2019 at 6:44 PM.

We had visited countless dealerships (Lexus, BMW, Audi, Range Rover, Jag) over the past month by the time we walked into Bradshaw Acura and met Tino. The experience was unlike any of the other dealerships and Tino was amazingly genuine, knowledgeable, helpful, engaging, etc. He made the car shopping experience what it should be and I cannot recommend him, or Bradshaw Acura, enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Acura MDX purchase

By CSES on 8/22/2019 at 11:45 AM.

I had a great experience from start to finish. Excellent customer service and it was a pleasure to do business with them. I highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My New Ride

By BigRed on 8/15/2019 at 10:34 AM.

Tino was our salesman, very patient and knowledgeable. Only complaint is the time it takes for the paperwork, which is time consuming no matter where you go. Tino knew the vehicle and went over all the features before we left the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 MDX

By jbrown63 on 8/14/2019 at 8:04 PM.

All dealerships should be like Bradshaw Acura. This is the 4th Acura we have purchased or leased from Bradshaw and the 5th car overall. If someone is looking to opening a dealership they need to go check these guys out. Steve Steele is great. Ken Hucker helped when Steve was working with another customer. Both are very knowledgeable. J.J. was very kind and considerate when handling the paperwork with my wife. Great job guys, keep up the great work.

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price

I like my Acura more than I like this dealership.

By New Car Smell Is The Best on 8/13/2019 at 1:28 AM.

I think Steve and JJ are only willing to do the bare minimum without going an inch more than they have to. I Tried to return my new RDX for the next package up the very next day and was told from both Steve and JJ that I could not. After driving my new RDX home from the dealership, I realized that I would prefer the Tech Package instead of the base model. They were rude and told me they didn't force me to buy the base model. I don't understand why it could not be changed in such a short period of 18 hours. The change may have been a small inconvenience for paper work, but would have: kept a customer, increased the sale, and maintained positive recommendations to family and friends. I was completely excited to purchase my first Acura, but if I decide to buy another, I will go to another dealership either in Georgia or Columbia SC. I have always been treated with the highest respect and smothered with kindness from Hendrick Honda, I under estimated the same treatment at Bradshaw Acura. My new RDX certainly grabs attention and sparks conversation easily,which typically begins with "where did you get it??" Too bad the conversation doesn't continue on a positive note. I have filed a complaint with the Acura Corporation. This dealership is individually owned and has the right to decline the change of the contract, but most do. It saddens me that they can pick and choose who they make changes for. Overall, I love my new RDX. I will not let Steve and JJ make me unhappy and I plan on enjoying it for years to come. It is a shame that I will have to purchase new Rims, since I don't particularly like the ones on the base model. I should have been given the opportunity to get the Tech Package. You win some and you loose some. Bradshaw Acura will loose many potential customers from their rudeness and lack of customer service. Mr. Burgess was nice and a joy to work with.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of 2016 MDX

By CWR317 on 8/12/2019 at 11:43 PM. Helped by Patrick Oliver.

Patrick was helpful and knowledgeable in helping us choose the right vehicle for our family. Thank you for a great experience and easy purchase opportunity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

New car purchase experience was very good.

By Ray on 8/10/2019 at 12:30 PM.

Ken Hucker was helpful, well formed regarding the car features and options. I was impressed with how willing Ken was to be accommodating to my schedule and specific requirements regarding additional features I wanted. The financial side of the transaction was easy to follow and efficient regarding time to complete. Overall I am happy with my purchase experience and interactions with the team I worked with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had a wonderful experience with Bradshaw Acura

By Jane on 8/9/2019 at 5:01 PM.

Ken Hucker and the rest of the folks at Bradshaw Acura were a pleasure to deal with in buying my new car there. They were informed, helpful, not too pushy and made buying my Acura a pleasure. I would recommend them to anyone.

I would recommend this dealer.