Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience in my 70 some years!

By Infiniti on 8/20/2018 at 12:40 PM. Helped by Receptionst.

First of all, the staff was pleasant and professional starting with the receptionist. I thought the staff to be extremely easy to work with. Ours salesperson was Torrey Anderson and I was impressed by his knowledge and honesty in his responses. By the way, I love my new Infiniti QX 50

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Experience

By Jayhall on 8/2/2018 at 11:39 PM.

Great buying experience. I purchased a CPO qx70 before the inspection was done. When I went to pick the car up they said the tires were borderline so they replaced them. I think that shows the integrity of the dealer. I drove from Columbia to purchase the car and if I purchase another one I will go back to Bradshaw.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best car buying experience

By Art on 8/2/2018 at 1:46 PM.

I have purchased many vehicles from new car dealers, used car dealers, wholesale dealers, and individuals in my lifetime. Without a doubt this was the best purchasing experience thanks to no pressure and the personal service from Todd Thayer and the dealership. From searching for the right vehicle to the final process, the service was extraordinarily professional and convenient. They have turned a dreaded chore of car buying into a truly customer-centric experience. Thank you! Art Riddle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

See is the beat!

By Johnstone Family on 7/27/2018 at 11:13 AM.

I can’t say enough good things about Zee and the staff at Bradshaw Infiniti. They made buying a new car extremely easy and FAST! We are loving our new QX60.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience all the way around!

By Rob123 on 7/24/2018 at 11:36 AM.

Zee was wonderful to work with. Stopped by the dealership on a couple different occasions and spoke with Zee on both visits. Very personable & knowledgeable. I would highly recommend Bradshaw Infiniti & Zee for all of your vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Magnificent"

By RhondaQX50 on 7/17/2018 at 2:42 PM.

I have never seen a dealership go out of their way to make someone happy like they did., They exceeded all expectations !! and had me from "We Want You To Be Happy" Todd spent countless hours helping me get the vehicle that I now drive and I will always be grateful for his kindness, patience. and dedication to customer happiness!! Thank you Bradshaw Infiniti team!!!!

I would recommend this dealer.

Overall Rating

4.3  

5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Best Salesman Ever!!!

By tgmunroe on 7/16/2018 at 3:25 PM.

We have purchased over 8 vehicles in the last 10 years, and this by far was the most pleasant experience. We drove from Charlotte to see a QX30 (had already test drove Audi Q3 and was ready to purchase but had unpleasant experience). When we saw the QX30, it was too small for us, we were ready to leave immediately. If it were not for Todd's excellent demeanor and sensitivity to our needs, we would have left. He was extremely patient, professional, transparent and always pleasant as we considered other models. We ended up leasing a QX60 and our first Infiniti. We absolutely love our new car and highly recommend Todd as the best Salesman ever! Bradshaw is fortunate to have such talent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Recent lease of QX60

By suzkenmis on 7/11/2018 at 5:08 PM.

Great staff! Super service! Beautiful showroom! Patient, courteous, willing to patiently answer any questions, quick to respond and assist with any issues. Can't say enough positive words about my experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Always friendly and willing to help.

By Shopgirl on 7/1/2018 at 11:30 AM.

This is our second car we have gotten from Zee. He makes it all easy and pleasant! He helped us get the deal we wanted.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Nice delivery of the auto.

By Jerry Marullo on 6/25/2018 at 12:45 PM. Helped by Eric (finance manager).

Third auto purchased here. Everyone does a nice job. We will probably be back fir future autos. Good pricing, good service, great card, provided by pleasant employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic place and excellent customer service!!!

By Yamira Q on 6/20/2018 at 3:01 PM.

This dealership was top notch! Todd went above and beyond to make sure I purchased the car I was most comfortable with. He gave me suggestions and his advice based on his experience. He was always making sure I was feeling happy about every single detail!. After my husband and I decided on a SUV, the process was so quick and professional. I felt like family by the end of the whole process! I would recommend Todd Thayer to anyone who is looking for a new Infiniti. It has been one of my best experiences!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well Taken Care Of

By Marie719 on 6/20/2018 at 12:04 AM.

Felt welcomed as soon as I walked in the door. The team did everything they could to get me in the car I wanted for what I can afford. They truly cared about making me happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The entire buying an Infiniti from Bradshaw

By Jst3fam3 on 6/15/2018 at 12:41 PM. Helped by Eric.

I'd beed looking about a month for a new car and decided to try an Infiniti... The rest is history. Jessica was my sales person and she was fabulous and the dealership makes this 'huge purchase' really pleasant. I moved over from an Acura and Volvo's before that. Jessica was knowledgable about the Infiniti line, friendly and someone that you wanted to buy a car from. The entire process from initial visit to walk out the door was the absolute best in automobile purchase :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Mike on 6/12/2018 at 1:04 PM.

Our first Infinity visit and we were very pleased with our experience, Jessica was very professional and special in our sales experience. We both are very excited about our new QX 50.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Bought new vehicle

By Avinono1 on 6/11/2018 at 2:29 PM.

I did buy a vehicle to replace a totaled one. The whole process was quick and efficient. Every one I dealt with was great and helpful

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

Dealership is great, but initial sales contact sub par.

By Macscottie on 6/10/2018 at 8:04 PM. Helped by Travis Gall.

Have had very good experience with Bradshaw in the past. However initial sales discussion left me astounded when salesman and back office sales boss provided no give and take during sales negotiation. I was quite astounded and was even more amazed when they let me leave without any effort to secure a deal. It was the take it or leave it attitude that really ticked me off. I contacted Robert Stockton to voice my concerns and was very pleased when he called me back next day whereupon we successfully and professionally agreed a deal. Mr Stockton went the extra mile to put things right and I was very pleased when they delivered my new car to my home in Asheville.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

most painless car buying experience ever!

By pstjohn on 5/30/2018 at 3:36 PM.

I absolutely hate to buy a car.....I had been avoiding shopping for a car not because I can not make a decision but to avoid the whole stuck in an office while the salesman goes back and forth wasting hours of your time. Todd with Bradshaw Infiniti has forever changed my car buying experience. He was helpful and knowledgeable about the models we were interested in test driving. He suggested we borrow the car for a day to be able to drive it more than the 20 minute test drive. Very smart as I fell in love with the car. We negotiated via text and did the paperwork in record time!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very responsive! Great team...Zee, Scott and Eric

By LynnF on 5/29/2018 at 1:06 PM. Helped by Eric Sanders.

I was looking at 4 Infinity QX80's on different lots in SC. The Bradshaw team let me know that they wanted my business! I trusted the Bradshaw team so much that I committed to purchasing the car and I had not even seen it in person!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Champion1 on 5/15/2018 at 5:09 PM.

Our experience was great at Bradshaw Infinity. highly recommend this dealership! It was a really good experience and the customer service was above what we expected!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By kes807 on 5/8/2018 at 10:03 PM. Helped by Shannon.

Everything was simple and straightforward. All of my questions were answered and everyone was very courteous. I would definitely recommend this dealership and go back again myself.

I would recommend this dealer.