Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Customer service

By Papimono on 7/17/2018 at 8:00 PM. Helped by Alejandro donate.

Extremelly satisfied and my compliments to the sale representative alejandro donate. Very professional!!! His diligence was quick and apropiate. All My questions answered correctly in reference to what i needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By BlackMini on 7/11/2018 at 8:21 PM. Helped by Danny Soto.

Daniel Soto was very thorough in explaining what exactly was being done to my car. He called and made sure I was informed and was very pleasant and polite.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
4   Quality of Work

Maintenance and Alignment

By Ediaz on 7/7/2018 at 3:23 PM. Helped by Jason.

Jason our service consultant has always been very professional, prompt, and informative. Very courteous, and proactive to our car requests and maintenance needs. Give this young man some added compensation. Well deserved.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

New Vehicle

By Maritza Montes on 6/20/2018 at 3:27 PM. Helped by Juana Cruz, Luela Monte and Edgar Hernandez.

This is 2nd time around leasing a Mini from Braman, used the same Rep, Juana Cruz and she was just excellent along with Luela Montes and Edgar Hernandez. My only issue is that you had a very limited selection on manual vehicles, so this time around I went auto. Thank you,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Ricardoe on 6/15/2018 at 3:31 PM. Helped by Jason Delgado.

Jason was great kept me informed at all times. Explained work that was done also reminded me of next service due Great asset for your service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By jjelhemi on 6/14/2018 at 3:25 PM. Helped by Jason Delgado.

Valentina Aguilera scheduled this up for me. She was very kind in doing so. While the car was being done she showed me the new models. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

A peace of mind!!!!

By Lola on 6/10/2018 at 2:17 AM. Helped by Elmer,Armando.

I am the kind of person who can’t put air in a low tire , I’m not proud of that but not ashamed. I can’t handle any issue with cars that’s my Achilles heel. That’s why having this team of people who can resolve from the beginning to the end any inconvenience. with my car is a blessing. Thanks so much For an excellent service and a special recognition to Elmer who is always efficient and reliable

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience at Braman

By Dcduys on 6/8/2018 at 5:11 PM. Helped by Jason.

Very good experience. Everyone worked very professionally. The service was very quick. I will continue to lease Mini Cooper’s from Braman. It was a pleasure to deal with your service center.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Unmatchable Service Attention

By Norm on 6/5/2018 at 4:32 PM. Helped by Daniel, and person outside don’t know.

Cannot add much, besides the fact that BRAMAN MINI Miami, is, except for the Bills, a pleasure to visit since the attention is unbeatable. Yesterday one of the chaps that work outside walked out out with about 10 bottles of water and offered one to the clients who were outside waiting for their cars to be delivered. Beautiful and a Spontaneous Business detail.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Raven

By Raven miami on 6/6/2018 at 11:28 PM. Helped by Fetnando.

Went in for out of warranty service (battery). Work was completed within the time promised. Our service advisor Fernando sold us our Mini before switching to the service department. Fernando is very pleasant to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service great

By Vicky1234 on 6/6/2018 at 12:20 AM. Helped by Nicolas.

Very good overall, the welcome, customer setvice, attention and loaner was available and quick. The car was cleaned and the car loaner was very important to have available.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

More Power

By Mickelly on 5/18/2018 at 3:25 PM. Helped by Ryan Mullings.

If you want more power in your Mini Cooper S see Ryan Mullings for the JCW upgrade. It’s awesome! Exhaust noise is wonderful and the extra hp is excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Over the top service

By eda on 5/17/2018 at 1:11 AM. Helped by Ryan & Jason.

Excellent service and the job is always done right. Advisers are very friendly and knowledgeable. I would highly recommend to friends and family. Thank you.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Jason is consistently amazing!

By Denise Rios on 5/16/2018 at 6:55 PM. Helped by Jason.

Stress free, honest and quick service. Jason is always good. He is very consistent with his service and very good with his communication. He Rocks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daniel Soto is Amazing

By 11625Ne8 on 5/16/2018 at 3:32 PM. Helped by Daniel Soto.

Nothing else needs to be said other than what I stated in the title. I wish there were more people like Danny Soto when it comes to customer service. He’s exquisite. Thank you for working so hard

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Mini Service

By mcarr174 on 5/11/2018 at 4:36 PM. Helped by Daniel Soto.

I always have my service done with Daniel Soto , best guy ever super friendly and efficient . He truly wants to help expedite my time when doing service of my mini. Regarding the entire staff i also have no complains. Recommend 100% Michael carrillo

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mini Service

By Millie on 5/8/2018 at 9:03 PM. Helped by Andrey to the rest of staff taking care of me.

I have the q service and couldn’t be more happier. The whole process of booking an appointment, to someone picking up and delivery of my automobile plus the customer service. Never have I experienced this type of service elsewhere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent Service

By MScavo on 4/25/2018 at 4:50 PM. Helped by Daniel Soto.

Daniel is always so helpful and friendly. I’m so greatful for his attentiveness and attention to detail. My mini is also very happy for all of his help :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FAST & EFFICIENT!

By Richard Fernandez on 4/20/2018 at 4:29 PM. Helped by Fernando Ramos.

The idea of bringing in your car for servicing is ALWAYS a daunting interruption to your schedule and flow. THIS was none of those - fast, efficient and a totally satisfying and pleasant experience. I will no longer DREAD IT, like I do THE DENTIST & TAXES!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Pablo on 4/20/2018 at 10:38 PM. Helped by Daniel Soto.

Everything went perfect and smooth. Great service. Dani Soto is amazing, always on top and very efficient! The service was done quickly and right. Thank you!

I would recommend this dealer.