Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jason is the best!

By Denise Rios on 9/12/2018 at 5:27 PM. Helped by Jason Delgado.

Everyone in the service department is great but Jason goes over and beyond to help you and to make the process so so much easier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing a mini

By Alejandro on 9/11/2018 at 10:12 PM. Helped by Alejandro Donate, Greg sales maneger, and Sergio finance maneger.

Leased a mini copper s convertible...the best experience to date in leasing a car...Alejandro Donate was super as well as Greg and Sergio

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Service call

By Joshua555 on 9/6/2018 at 9:08 PM. Helped by Daniel soto.

Daniel did a great job helping us. We bought our mini at this location and have always been treated well. Adding extra words here. Hopefully that meets the minimum

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Mini service recall

By Chofa21 on 9/2/2018 at 3:42 PM. Helped by Daniel Soto and Danny Baquero are the best at everything they do..

The service is excellent and everyone treated me with respect. They where very attentive, showed hard work and I love taking my car serviced at Braman. Also Danny Baquero is a great salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It is a wonderful world of luxury, friendly and efficient se

By Mary Heidrich on 8/28/2018 at 5:33 PM. Helped by Elmer Orellana.

Everyone is nice and very competent. Little waiting time and always quality service. Always a pleasure . Elmer Orellana in the Mini department was so accommodating and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience

By Robcosta on 8/28/2018 at 3:48 PM. Helped by Mr. ELMER.

I was very impressed with the hospitality and professionalism of my service advisor Mr.ELMER I am very Happy,that’s why I already purchased 5 cars with BRAMAN. Sincerely Roberto Costa

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Rip off

By Roger on 8/24/2018 at 9:44 PM. Helped by Manager.

Went on 8/23/18 at 7:20 pm to buy a mini second time owner they tried to rip me off. Bought the car at south motors for a lot less same package

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

MINI COOPER S 4 DR - SANDRA ANTONIO

By Spoof3 on 8/25/2018 at 2:47 PM. Helped by ANTONELLA.

WILL ALWAYS COME BACK AND WORK WITH ANTONELLA. THIS IS THE 2ND TIME WE BUY A MINI WITH HER HELP AND WORKING ON POSSIBLY A THIRD. HAVE REFERRED CLIENTS TO HER AS WELL. GREAT SALES PERSON, GREAT ATTITUDE, AND ALWAYS POLITE.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best dealer ever.

By eobermaier on 8/24/2018 at 3:13 PM. Helped by Nery Cejas, Danny Rodriguez.

Friendly and knowledgeable staff. Fantastic Service. Outstanding I would recommend this dealer any day. Great location. Truly a name you can trust. Highly recommendable. Will come back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and fast

By vramirez1526 on 8/22/2018 at 12:36 PM. Helped by Daniel Soto.

Daniel was real helpful and fast in the process of getting my car into service. Daniel has been receiving my car since i first brought it for a change in tire. Always very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Hascanio77 on 8/20/2018 at 11:25 AM. Helped by Paulo , ms monte , Daniel.

My 3rd time getting a car in this dealership, as always the service, attention, friendship and care of any detail from the whole staff was amazing, the seller Paulo , the financial advisor , the manager ms. Monte. all the crew works hard and fast. Thanks guys,

I would recommend this dealer.

Overall Rating

3.8  

5   Customer Service
4   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Good service

By Madrid1313 on 8/19/2018 at 11:23 PM. Helped by Elmer.

The prices are a little high,but you get a loaner. The work is done fast and my advisor Elmer was very professional and kept me informed all the time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Jorge Giraldo on 8/16/2018 at 11:52 AM. Helped by Antonella.

Excellent Fast, professional and thecnical. Proces was not painful. Antonella advice me very well. She understood my needs, budget and personality. I bought my fifth Mini cooper.. It tells you something.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Maria Castro on 8/16/2018 at 1:37 AM. Helped by Daniel.

All the process of taking the car for checking an alarm that was on, was smooth. All people were very nice and professionals Fast and on time. No charges. Could not be better

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By Thirdsword on 8/14/2018 at 5:57 PM. Helped by Daniel Soto.

They are committed to excellence in service, their kindness and professionalism is something you don't see very often. I will come back for sure.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service advisor makes all the difference!

By Braman Mini on 8/11/2018 at 7:36 PM. Helped by Jasón.

Jasón is very knowledgeable and service oriented, he adds excellent value to Braman service team. His exceptional communication skills makes me feel trust and secure about the service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Addressing mechanical issue

By Anita123 on 8/7/2018 at 9:09 PM. Helped by Fernando Ramos.

Fernando Ramos, my service advisor is terrific. He goes the extra mile to facilitate the service experience. He also helped get me a loaner vehicle that I could use to navigate my trip home for the weekend while my car was under review.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

2nd Chances are good

By VGfranks on 8/7/2018 at 2:49 PM. Helped by Daniel Soto.

Glad I tried your dealership a 2nd time. Danny was great to work with very pleasant and respectful. Just need to include the disposal fees in your quote. I had taken my car to the competitor because the 1st time wasn't as respectful. The competitor damaged my bumper and had a $1500 body repair. So the 2nd chance I gave your department I was impressed. Keep it up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my mini

By Mary on 7/27/2018 at 4:29 AM. Helped by Antonella Zumino.

This is my third MINi that I buy from Braman, the sales dept is excellent, no pressure,best prices, Again my salesperson was Antonella Zumino, I recommend her 100% . The service dept is awesome, thank you Elmer Orellana

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Braman is the best!!

By vtarlo on 7/26/2018 at 4:07 PM. Helped by Jason Delgado.

I am super happy with my mini and also with the customer service Braman gives to its clients. The best place to buy or lease your car!!

I would recommend this dealer.