Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.6  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent customer experience

By JoeV on 10/15/2019 at 3:04 PM. Helped by Kenneth.

Recently leased a Mini Countryman. It was a pleasure to deal with Kenneth, the sales associate. Efficient and painless transaction. I look forward to a continued relationship with Braman

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

great service yesterday

By palomakate on 10/4/2019 at 4:26 PM. Helped by Elmer -- I can't remember his last name, but how many can there be?.

My service coordinator, Elmer, was exceptionally personable; promised to have my car ready in three hours, but managed to have it ready to go (and clean!) in only an hour and a half. Getting my car serviced is not one of my favorite things to do, but it's pretty painless at Braman Mini.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Extremely professional, knowledgeable and courteous !...

By Dg on 10/7/2019 at 4:35 PM. Helped by Edgar Hernandez.

Extremely professional, knowledgeable and courteous ! Thank you Edgar for making the process of refinancing my Mini a speedy one and satisfying! You are extremely courteous, again thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nico our sale person he’s the best !

By Jeremychemmama on 9/13/2019 at 3:28 PM. Helped by Nico.

When I have to shop for a car and get the best deal I always go to Nico at braman Miami He know how to understand your needs and expectations. You can’t go wrong with nico ! 100% satisfied 👍

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service

By Trimanny on 9/11/2019 at 4:23 PM. Helped by Orellana.

Very happy with braman once again. The treatment and professionalism is the best. Also the waiting time to get everything set is very little compare to other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super excellent Customer Service

By Benzzi on 9/7/2019 at 2:16 PM. Helped by Fernando Ramos.

Mr. Ramos represents Braman Mini very well. He was professional, knowledgeable, courtios and most importantly, patient. Fernando explained the issues with my car, continued with my choices for repair and finished with recommendations. Thank you for having such a great staff member. Ben Arbermann

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent costumer service

By Mini on 9/3/2019 at 2:47 PM. Helped by Danny.

I been to different services centers but braman is amazing. They keep me update about timing and what is happening with my car. Also the way that Danny explains me in details.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Job done right

By suareza on 8/31/2019 at 5:58 AM. Helped by Elmer Orellana.

The service provided was on time and correctly done. The car was received and taken care of immediately and returned the following day in satisfied manner.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Excellent service!!!

By Nica123 on 8/19/2019 at 5:48 PM. Helped by Mr. Ryan Mullings.

My care has been serviced at Braman since 2005 and has been taking care of by Mr. Ryan Mullings. I have only praise for the excellent and courteous care from Mr. Mullings. He makes you fill like an important client. I will be 81 years old next month and as long as I am permitted to drive, I will take my mini for service at your dealership because of the excellent service you have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Dead Battery

By Eibarra81 on 8/19/2019 at 2:49 PM. Helped by Scott.

Woke up to a dead battery called other mini dealership and they could not see me until monday. I called Bramen and talked to Scott he got me in that same day and also fixed other items under warranty. I was back in the road and happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repairs done on time like promised fixes right the first tim

By Mini lover! on 8/9/2019 at 7:32 PM. Helped by Fernando Ramos.

Great service always on time as promised Took care of all my issues Class A service Fernando is friendly and always a pleasure to work with. Braman Mini is the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Lulu0216 on 8/5/2019 at 3:40 PM. Helped by Daniel Soto.

I came here with my husband at Saturday morning to change the break, anything was professional and quick, we got a nice rental car, they finished work before our lunch and called. I don’t know nothing about the car, but ladies, I trust them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST DEALER IN SOUTH FLORIDA

By Messi on 8/4/2019 at 3:07 PM. Helped by Anthony five stars , Alejandro five star.

Hats off dealer , Since we walked in we we Happy and the outcome was the best deal ever ! Thank you Braman thank you Anthony ! Thanks

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
3   Overall Experience
5   Quality of Work

Great Customer Service provided by F.Ramos

By Saniraf on 7/30/2019 at 3:57 PM. Helped by Fernando Ramos.

Fernando Ramos was excellent as my service advisor! From now on will go only to him for MINI service assistance with any issues with my MINI

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Trinae123 on 7/27/2019 at 2:37 PM. Helped by Fernando Ramos.

Brought my new mini in for a peeling issue on a plastic part and they fixed it under warranty. Getting a loaner took less than 5 minutes. Fernando was hilarious and helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4th Mini, New Dealership

By AnaP on 7/23/2019 at 12:13 PM. Helped by Edgardo and Louella.

Great experience. They worked with our needs and got us what we wanted. Thanks Edgardo ! You have gained a new customer. We will be back fie the next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent

By MINIdriver on 7/13/2019 at 2:16 PM. Helped by Scott.

My experience: Quick, efficient and friendly service. I was in and out of the building immediately and later retrieved my car, serviced and cleaned, quickly.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

See Scott Oslen for most professional service

By rudy1952 on 7/19/2019 at 4:54 PM. Helped by Scott Olsen.

I have been to this dealer several times and the attention from the service writer has not been worth mentioning. However this time I was very satisfied that Mr Scott Oslen handled the service of my MIni.. He was very attentive to what my concerns with my car and proceeded to resolve it very fast and called me when it was ready the same day. He personally had my car ready to pickup and I did not have to waste an hour waiting to pickup my car as I did last time I was there. I will certainly ask for him when I return for service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Service as usual

By Cuquer13 on 7/19/2019 at 3:48 PM. Helped by Danny.

Danny always goes above and beyond. He always accommodates me last minute and works real hard to resolve all my issues. Highly recommend him as your service advisor. He goes above and beyond in trying to get all your issues resolved and always with a smile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC SERVICE

By dylpickles03 on 7/19/2019 at 11:33 AM. Helped by Marlon.

I highly recommend this service center and its staff which treated me very well and assisted me with my issue quickly and efficiently. Overall fantastic service.

I would recommend this dealer.