Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT SERVICE

By Mariel0702 on 5/8/2017 at 2:14 PM. Helped by Mr. Pablo.

I WAS ABLE TO TEST DRIVE THE CAR I WAS ABLE TO GET INFORMATION AND GOT ANSWERS FOR ALL MY QUESTIONS I WAS VERY SATISFIED WITH THE TREATMENT DURING MY VISIT

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service, Great Car

By marla E Geltner on 5/7/2017 at 9:39 PM. Helped by Maritza De Los Santos.

This is the forth BMW that I have purchased at Braman. Maritza De Los Santos was excellent very caring and great customer service. I would definitely buy another car at Braman BMW in the future, I don't consider any other dealer when buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was world-class customer service!

By jassiel vazquez on 5/4/2017 at 8:30 PM. Helped by Jessika Rivero.

It was a real pleasure having the entire service team help me with my service needs. The staff was very friendly and knowledgeable. I had an excellent experience at Braman BMW !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By Craig on 5/3/2017 at 2:37 AM. Helped by Service advisor was Kris. Tech was Nick..

My first time at this location and I was very satisfied with service. Service advisor and technician were very knowledgable and very friendly. I will be back for sure even though I live almost 45 mins away.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By Tdchan on 4/27/2017 at 4:41 PM. Helped by Ivan Rodriguez.

Best service that I've received at a dealership by far! They even reimbursed for my Uber trip to pickup my car! Two thumbs up!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My BMW service experience

By Ralphy1935 on 4/22/2017 at 3:48 PM. Helped by Jesika.

I love the customer service experience that I get every time that I go to get my car service at Braman BMW every one is super friendly and very professional especially my service advisor Jesika, she is the best service advisor ever. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service recognition

By msulli9025 on 4/19/2017 at 6:54 PM. Helped by Ben.

Thanks to Ben for his excellent service and follow up. This is what has kept me returning to Braman for the past 10 years and will continue to do so.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Ken on 4/7/2017 at 5:24 PM. Helped by Marco Rodriguez.

Excellent customer service and friendly Marco Rodriguez was excellent. Service time was exactly what I was told and car was cleaned when delivered. Would recommend this Braman dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Braman BMW forever

By Jaime Lozano on 4/3/2017 at 3:08 AM. Helped by Marc, Dave and Jeff..

This is my tenth or so BMW and I have bought all of them except 2 from Braman. There is no need to go elsewhere, plus it is conveniently located, Marc the salesman has been there forever, Dave the financial officer has been there forever, etc. Familiarity is the key.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

very nice,

By louie on 3/27/2017 at 8:22 PM. Helped by Alejandro and paulo.

I really like the sales personal.... sales manager was not willing to work much on price....I buy and sell or trade every couple of years ....i usually buy in 60 to 70 thousand range.... the reason is the dealer always worked with me....I love what I purchased from you... I would just appreciate a little more time from finance manager

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was amazing!

By Lions5159 on 3/20/2017 at 1:27 PM. Helped by Armando.

From the moment I walked in I felt nothing but love and great customer service! Armando helped me so much! He was so sweet. The entire time my car was being serviced he stayed in communication with me as agreed. He found out exactly what was wrong with my car and fixed it. He made the overall experience more personable instead of making it just about business. He is very friendly. The men that work outside in the valet are also very caring and do anything just to make sure you leave satisfied. Two thumbs up && moving forward I will be taking & buying all of my future and current BMW's here!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fast and good

By Denise on 3/19/2017 at 5:59 PM. Helped by Marlon Vargas.

Service dept Rep keeped me alerted to status of the car by text. Service was quick. Staff was friendly. Julio the guy that brought me the car at the end was very polite.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By jbrandwein on 3/15/2017 at 5:04 PM. Helped by Amando.

Very impressed with the overall experience we had at Braman bring in our car for warranty repair, for many years we went to the BMW dealership in Fort Lauderdale, no more we bought our new BMW at Braman and we plan to have all the service done by them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By jeanzin on 3/15/2017 at 12:59 PM. Helped by Juana Cruz.

Juana is so so good.... this is the third car I buy from her and her way to do things is perfect for me. Inventory has variety and they adjusted everything according my needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Salesman experience!

By janet 123 on 3/12/2017 at 9:00 PM. Helped by Chris Pescatore, Sergio Sordo.

We very much enjoyed our experience with Chris Pescatore, he answered all questions with great knowledge of the BMW brand with which we are first timers owners and very important to me being a small town girl was nervous test driving in Miami area, he took the time to drive the car in a route first to make me comfortable as I did when I took the wheel, we didn't purchase the most expensive car but he treated us like we did and keeps in touch to make sure we are happy and to answer any questions that may arise, We also would like to add what a amazingly beautiful dealership Braman is!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By BMW on 3/9/2017 at 5:25 PM. Helped by Marcos Rodgriguez.

Marcos is the best ever. I've been with him many many years, and his professionalism, friendliness and service are outstanding. I do recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By wayne toy on 3/9/2017 at 2:50 AM. Helped by ALEJANDRO DONATE.

They take the time out to show me around to see all the car they have.Because of the help I got and they were very good to me ,.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease new x5

By ABWalker71 on 3/3/2017 at 6:12 PM. Helped by Marc Martinez.

We have only had the vehicle for 4 days but so far we are happy with the sales/Service and quality of the vehicle. thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By Ladiv@.com7 on 2/20/2017 at 4:40 PM. Helped by Maritza de Los Santos.

So,I got to the dealer cause I wanted to upgrade my car,I didn't know anybody there,but Hess what?i found Maritza de Los Santos,if you go there you have to make sure you ask for this amazing lady.i waked out with my new car,and I couldn't be any happier.i highly recomend her and the dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By jorge tonarely on 2/17/2017 at 11:06 PM. Helped by elie bitar, sergio rivera.

treated very well upon arriving, all my needs were met in an efficient and friendly way, cars were delivered in an excellent manner. highly recommend Braman BMW

I would recommend this dealer.