Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.3  
Quality of Work
4.5  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

As usual, never disappointed

By Mary Welischar on 11/29/2017 at 6:40 PM.

Jarrett is amazing and professional and helpful. Everyone else is always so friendly and responsive, thank you. The place is always clean and tidy! Much appreciated!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service!

By FLUSARN on 11/18/2017 at 6:26 PM.

The Volkswagen service department has always done an excellent job! I cannot say enough about their quality of service and customer appreciation! Jarrett really knows his stuff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent overall

By Eric frank on 11/17/2017 at 5:35 PM.

Service advisor was excellent he was professional and attentive to my needs! Advisor reviewed everything upfront and was considerate with my time. I highly recommend VW Brandon excellent experience.

I would recommend this dealer.

Overall Rating

3.5  

4   Overall Experience
3   Price

New/used car

By Tczski on 11/11/2017 at 5:16 PM.

This dealership was able to get us the car we wanted with the monthly payment we wanted. Although a little unorganized in the beginning, overall it was s good experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Eddie on 11/11/2017 at 4:07 PM.

In Comparison last time i was here for service my experience was better, the Rep was very friendly and attentive. This time i was told the service time will be 1hr 15 min.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service experience

By GANDOLF on 11/3/2017 at 3:42 PM.

10k service was a breeze. Waited for the car. Free wash. My service consultant, Jarrett was just friendly and awesome. He explained everything. Then I was out within an hour. Thank you. I'll be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a issue and jarret helped me. He’s awesome!

By Jrod1989 on 10/22/2017 at 5:15 PM.

Jarret is awesome. Needed a service and he helped tremendously!. He explained my situation when repairing my car and acquiring a credit as well he’s great

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Jarrett is very nice guy

By mohab haraka on 11/4/2017 at 2:47 PM.

My tourage oil change was good here, there was balance issue with the tires after they did the rotation, so I have to come back again to fix it, it took them long time I was upset so jarrett wave the charges for me and that is why I gave the five stars

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

jarrett was a great service and sales man

By VW happy owner on 10/31/2017 at 8:52 PM.

I came but and had my tires checked a few weeks ago and Jarrett told me about the tire sale so I came back and he sold me the new tires and he was friendly and very knowledgable . I will now ask for him when I need my car serviced

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By sks on 10/31/2017 at 3:20 PM.

Cari made my experience buying a new car fantastic... would definitely recommend her, I told her what I wanted and she help me get it, thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy to understand and get things done

By Patwarykaty on 10/27/2017 at 1:13 PM.

Rep listen to my concerns and help me out tremoendously. He was a very pleasant young man. I will recommend him to my friends. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VW first timer

By girlracer1311 on 10/29/2017 at 4:03 PM.

This is our first VW and first time needing an oil change. For a Saturday afternoon, everything was quick and painless! I definitely recommend Brandon VW and to see Jarrett as your Service tech! He's extremely friendly and thorough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jarrett 10 stars

By Scottyb on 10/29/2017 at 4:00 AM.

Jarrett makes the whole experience painless and positive. Warm and genuine. My car was spotless and ran perfectly and no inside grime. I recommend vow to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleased with the whole process

By David Escobio on 10/28/2017 at 9:14 PM.

The service writer was very helpful the whole way. He was honest and respectable every time we talked. The repair was done well and completely. Overall, I am satisfied with this experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loyal customer. Dealer and salesman made sure we were satisf

By HappyVWowner on 10/26/2017 at 9:30 PM.

Salesman and colleagues stuck with it and put in extra effort to make sure we got what we were looking for. We are very satisfied second-time customers and will highly recommend the team to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Excellence

By Juanna on 10/26/2017 at 12:42 PM.

Fast friendly service- came in first thing in the morning needing to get to work- was in and out in an hour.Was offered shuttle to work but not needed.Everyone very nice and accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service on warranty

By Tweety on 10/24/2017 at 7:01 PM.

The service advisor who assisted me was outstanding. Mr. Schrom was very knowledgeable and helpful He quickly got my appointment started with minimal delay. Service provided in excellent time and they did a car wash.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Advisor "Jarrett Schrom" is Amazing!

By Thomas Roberts on 10/25/2017 at 1:37 PM.

Service Advisor "Jarrett Schrom" is amazing at getting to the source of your VW issues and work's very hard for you. His professionalism and ability to explain the "how, what and why" really is what an advisor should be able to do with no problem. I will recommend all VW owners to go to Brandon VW and ask for "Jarrett" for any and all services! No matter how big or small. I was taking my CC to St. Petersburg. Not any more, he made sure I stayed informed and got back in my VW CC as soon as possible! You are the greatest Jarrett. I can't thank you enough. So Thanks again Sir!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Service Review

By Problems SpadeLyfe on 10/19/2017 at 4:13 PM.

Very helpful and honest. Service rep did not allow me to be over charge. Had an opportunity to pull more money out of me considering I'm new to this. Thank him personally for me thank you. Will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Willie was great

By Mperez154 on 10/21/2017 at 11:27 PM.

Willie grabbed a list of cars that met our budget, lmileage requirements, and even style of car and was patient enough to show us all the cars

I would recommend this dealer.