Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil Giordano

By Mike Greene on 11/27/2018 at 1:37 PM. Helped by Phil Giordano.

Phil Giordano served me on my last visit for service which included a recall and state inspection. He was most responsive to my needs and even volunteered to aid me in resetting the computer after the recall. He was a pleasure to deal with. Michael Greene 2018 Honda Accord

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New vehicle purchase

By Czaborski on 11/19/2018 at 12:07 AM.

mike deleon was absolutely amazing and knowledgeable and im so glad we could do business He was so helpful and right on too of everything. Success!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thankful

By CRV GRACIE on 11/15/2018 at 10:42 AM. Helped by Dee (Rivera?).

THANK YOU, THANK YOU, THANK YOU to Dee my service advisor and ROB the service manager for taking my car in for service at a moments notice and making a stressful situation so much better for me and my little pooch. Thank you for repairing my flat, changing my oil, rotating my tires and giving my car (Gracie) a much needed wash all while providing a warm, safe and welcoming environment. Excellent service from phone call to completion. My husband keeps trying to get me into driving a Subaru but with customer service like this that seems like a tall order!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Did all he could to get me in the car I really Wanted!

By Mamatasha4eva on 9/12/2018 at 5:00 PM.

I went on the Lia Honda website looking for a new used vehicle and after clicking to be contacted, in only a few days I went in and saw Kenny and he did everything he possible could to get me into the exact vehicle I wanted for under the amount of money I had. He really cared about making me happy with getting out of my lease only under 2 years and into a loan to have the HRV I have always dreamed of. Thank you for going above and beyond for me Kenny, I will never forget how you worked so hard for me with what I had. I am a very greatful single mom will always appreciate and remember you cruising the roads everyday.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great from start to finish

By hondahybrid2018 on 8/31/2018 at 11:23 PM.

Kenny Seiferheld was fantastic. Knowledgeable, responsive, and personable. He made the whole process of returning my lease and finding the perfect new car incredibly easy and pressure-free. I would recommend Kenny and Lia Brewster Honda to everyone.

I would recommend this dealer.

Overall Rating

1.4  

2   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Michelle Degrosso and Veronica - Service Reception

By honda8744 on 8/13/2018 at 11:35 PM. Helped by Veronica.

A little while ago I had observed Veronica and Michelle laugh at a older lady because she did not understand there policies. I find that Michelle has such an attitude and is not people friendly. Veronica same way. Just when you look at them they don't wave, they don't smile or acknowledge you at all. Sometimes I find that they also forget that you are on hold. They pay no attention and have no care for any of Lia Honda Brewster's Customers. I have been told by many other people that going to Lia Honda Danbury is a better option then Lia Honda Brewster. Once again, I am very upset in how Michelle & Veronica (Service Reception) handle there operation, how rude they can be to customers, do not show care for there job, and they do not represent Lia Honda at all. Two of the rudest employees I have ever seen/met.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The buying experience was hassle free and efficient

By John 4 on 8/13/2018 at 9:57 AM.

had a great experience with Lia Honda. Went in on a Wednesday for a Honda HRV and with no hassle at all, had the car on Friday as promised. It was a great experience and Steve made it happen.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WORST New Car Purchase Experience Ever! WORST

By CPDA on 7/19/2018 at 4:22 PM.

I was there a buy a new car and they staff was rude! The worst experience ever! The first sales guy told me that he didn't have time to discuss, I could leave. Got a call from their internet sales team and now she was arguing with me. OMG! If 1st time sales was that experience, I don't know what would happen at service time. STAY AWAY! THEY SUCK!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike made our buying experience a pleasant one!! A++++++++++

By honda55 on 7/12/2018 at 11:52 PM.

Mike was so pleasant with us and not pushy at all.. He made us very comfortable and confident with our vehicle purchase. The staff at Honda are very friendly and helpful. My husband is not very patient with sales people because of past experience at other dealerships but, Mike was so sweet and not pushy and my husband enjoyed talking to him because he was honest and explained everything to us with ease. I wish there was more salesmen like Mike at car dealerships!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Experience

By Frank23 on 7/9/2018 at 12:42 PM.

Went in on a Monday and had car on Friday. Steve made the experience easy and hassle free. Had great experience all around form sales to financing with Rob!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesperson and easy experience

By MrAllen275 on 6/13/2018 at 3:49 PM.

Barry is fabulous. He sold me my first car and made sure I understood everything about the process. He worked with my needs and finances to keep me out of trouble with my credit! I recommend him to everyone I know and he's the only person I'd buy a Honda from at this point. Easy going, knowledgeable, and well spoken. Great man!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By Alex on 6/10/2018 at 7:59 PM.

Rob and Steve are the best. Very smooth experience and I love my car! Honestly everyone at the dealership was great. This is the second car I've purchased at Lia, and I couldn't recommend them enough. 5 star service all the way around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

100% recommend Lia Honda AND Stephen Zavatski

By Saini on 6/4/2018 at 4:42 PM.

Stephen (my sales rep), Ryan (finance), and the other staff I encountered during my visit were all very friendly and professional. They asked when I wanted to pick up my car; I said that same day and they made it happen. Lia Honda's great team of experts made for a wonderful, seamless experience. Stephen takes his time to explain the car buying process and the functionality of your new car. I'm very happy with my car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great price great car great dealership

By Davedrives on 6/1/2018 at 2:47 AM.

Stephen worked with me to locate and get the car I wanted in the color I wanted with the options I wanted. Got a great price and turned the deal around in 3 days.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to purchase a Honda

By Bxsqd on 5/31/2018 at 2:52 PM.

Been a long time customer of Brewster Honda and just purchased my third Honda CR-V from them. Like always it was a great experience dealing with this dealership and highly recommend them to anyone looking to purchase a Honda vehicle. Thank you Steve for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Dealer

By dang5611 on 5/30/2018 at 2:21 PM.

Bought a used 2015 Accord. Barry Weiss made the transaction smooth simple and a great experience. Only place to buy a Honda in the Hudson Valley !!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Overall good experience, excellent price.

By rluna on 5/29/2018 at 5:03 PM.

Overall good experience while making a purchase of the vehicle, Steve was very helpful but there were lots of technical issues the first day with Irene. Also it took almost 6 hrs from the moment I set foot on the dealership till the end of delivery (which for my family felt like an eternity); I know it was the Memorial day weekend a huge sales event; I think they could've prepared more. They gave me excellent price and good service. I would widely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Using the Costco Auto Program made this a seamless process!

By BeccaCar on 5/28/2018 at 10:11 PM.

Using Costco meant I didn't have to haggle on the price at all, and I could just focus on if I liked the car and if I was getting a fair price for my trade-in. Everything was easy-especially with Steve as our salesman! He explained every nuance to the car and showed me all the new things that come with a "SmartCar" Steve definitely went above and beyond!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mike is phenomenal and went above and beyond for me!

By ptp9296 on 5/25/2018 at 11:48 PM.

Mike was absolutely amazing and went above and beyond when it came to purchasing a car. I highly recommend Mikes service! He’s the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Kstietzel7385 on 5/20/2018 at 3:10 PM.

Steve was very knowledgeable professional. This is the 4 th leased pilot from Brewster Honda. Obviously I enjoy working with the sales and service team there...because I am a returning customer. Thanks

I would recommend this dealer.