Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.7  
Service
3.8  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

We loved the experience with Kenny Seiferfeld!

By RnK on 11/16/2017 at 2:03 AM. Helped by Kenny Seiferfeld.

Kenny was the salesperson we worked with. He was a good listener and he completely understood our needs. He was relaxed and he never gave us pressure. The experience with him was like having a good friend giving us advice on cars, and he picked the perfect car for us. We had a pleasant time and will be very happy to introduce our friends to Kenny. We also had a good experience with Robert Schneider when it was time to to deal with finance. We will buy our next Honda from him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our new Civic

By Glennm59 on 10/28/2017 at 10:54 PM.

Our salesman, Steve Zavatski couldn’t be nicer and gave us a great deal on our new Civic. Love our car!!!! Robert Schneider was also very helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Polite, efficient, aggressive pricing.

By RickPups on 10/26/2017 at 6:21 PM.

I was very impressed buying a new Odyssey for our company which trains prison inmates to raise service dogs for disabled veterans and as explosive detection dogs for law enforcement. We have some unique requirements and both Laura and Robert worked with us to address each condition fairly and efficiently. I've never met either of them before but I expect I will be seeing them again in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Laura Sterling! This chick knows her stuff!

By Mo on 10/11/2017 at 5:39 PM.

It was a pleasure working with Laura from our first discovery meeting...to the delivery of my new Honda Accord! It's a beauty! Has all the bells and whistles on my want list, though have to admit, I had my heart set on another of the pretty cars! Laura listened to what was important to me and showed me the Honda way! She made the difference in helping me see I wasn't compromising much at all! I know I made the right decision and proud to show off my new beautiful Honda baby!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience !! Love my new car !!

By Stormsj1972 on 10/11/2017 at 4:29 PM.

Our experience at Lia Honda was great ! It all started with Steve Z he was very friendly and knowledgeable ! He worked hard to get us a great deal and all the staff at Lia Honda went above and beyond to make it a great experience ! I would highly recommend this dealership !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying my first car!

By 2015HondaAccord on 10/11/2017 at 1:44 PM.

Steve was very helpful in showing me cars that he knew I would like and that were in my price range. He was very knowledgeable about all details of the vehicles. When it came time to fill out my paperwork, the finance manager Rob Schneider did a great job explaining my options and setting me up with everything I needed. The whole process was painless and I am very happy with my new car. Thanks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Stressfree

By char55 on 10/1/2017 at 10:59 PM. Helped by Kenny (don't know his last name).

Kenny, Irene and Rob were absolutely wonderful in making my car buying experience at Brewster Honda stress free. Kenny was so wonderful to work with. He explained everything to me in helping me choose the best Honda for me. He was friendly, knowledgeable and did everything possible to ensure I was able to purchase the Honda that I wanted. I would definitely recommend anyone looking to purchase a car to stop by at your friendly Brewster Honda dealership and don't forget to ask for Kenny. Tell him Char sent you. CE55

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the new ride!!

By Sammy1718 on 9/30/2017 at 8:53 PM.

Thank you to Steve for his patience and knowledge of making sure this was the right car for me. Everyone at Lia Brewster was exceptional. Love my new ride!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful

By Katie on 9/30/2017 at 5:01 PM.

I think Steve was knowledgeable, helpful and honest. He was acommadating to all of my requests for copies and he did not rush me when I asked questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By S.Charles on 8/24/2017 at 2:29 PM.

My daughter recently bought her first car, a pre-owned CR-V from Lia Honda of Brewster. Her salesman, Chris Larson took great care of her. He was polite and professional. Knowing that this was her first purchase, Chris went out of his way to make her feel comfortable, answering all her questions and explaining the buying process in a friendly and courteous manner. Excellent follow-up as well. Also would like to thank the sales manager, Norman Horne fora great price that compared quite favorably against other dealers with similar products, especially in light of outstanding condition of this car both inside and out. It's been a couple weeks now and she loves it. I've used Lia's service department in the past and look forward to the great care they've always shown us in the past. As a side note, the dealership is under renovation but they took great efforts to make it friendly and inviting to their customers. Support staff were all very cordial and eager to help as well. Based on what we saw thus far, the new facility looks to be quite impressive. Thank you again Chris and Norm for a great job! Hope to work with you again on our next purchase. As a parent of a first time buyer I am very glad we chose Lia Honda of Brewster.

I would recommend this dealer.

Overall Rating

4.7  

4   Customer Service
5   Friendliness
5   Overall Experience

The Best Honda Dealership in the Hudson Valley!

By Love our new car on 9/14/2017 at 9:59 PM.

If you are in the market for a new car, don't waste your time hopping from dealer to dealer. We went straight to Lia Honda in Brewster because of close proximity to us. Once there and we relayed what we needed, everyone was so helpful. Our sales person Steve was so informative. No annoying hard sales tactics. Just the useful information we needed. Once we made our decision on the car that suited us best, he guided us thru the process .Robert in finance was very straight forward walking us through all documents required and staying with us until completion. Thank you to all the team at Lia Honda for making this experience a positive one. Steve and Susie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Peronal services throughout the entire process

By tbeck on 9/12/2017 at 1:08 AM.

I have been a Honda Customer for the last year because the excellent services and help I have gotten throughout the entire process from the Staff that I dealt with in the all this years. Robert Schneider- Excellent Customer Services- Robert know his customers and always have been so helpful. Thank you for all your help over the years and with my recent Purchase, which I love. Jorge Taylor- Personal Services and very dedicate to his customers. Thanks Jorge for helping me with my recent purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!

By Sabrina Ann Simon on 9/8/2017 at 5:30 AM.

As a first time car owner, this dealership was so understanding and helpful. Robert and Mike are amazing at making you feel comfortable. They were both extremely patient and efficient. Rest of the staff were friendly while waiting in between test drives. I drove off the lot a very happy customer!! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 starts Dealership

By HRV on 9/2/2017 at 1:46 PM.

my husband and I thank all of Lia Honda's staff, especially Stephen Zavatski and Robert Schneider for their dedication to helping us find the car we really needed an HRV in the search time they were always in contact with us with very professionalism. we give to lia Honda 5 big stars !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Another new coupe

By Coupe guy on 8/26/2017 at 5:11 PM.

My 2005 civic had 260k on it. I deserved a new one. The selection was great and so was the customer service there. Thanks Steve !!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service Department

By Kenneth Dobyns on 8/22/2017 at 7:01 PM.

I have been bringing my Honda Civic to these guys for 6 years and they have always been top-notch. In particular, Service Manager Rob Benfari has always gone above and beyond, but no matter who is at the desk I always get courteous, professional service. Nobody "enjoys" having their car serviced, but the team at Lia makes it the best possible experience. The new service center is exceptionally clean and the waiting area is bright and comfortable. I truly cannot say enough about how good they are.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By nheralall on 8/21/2017 at 4:50 PM.

Dan Salamone is an excellent salesperson. He was very professional, courteous, and tried his best to meet all of our expectations in what we wanted in a car. Dan went out of his way to find the exact car that we wanted and did not try to persuade us into getting something that we were not comfortable with. I highly recommend Dan Salamone and Lia Honda whenever you are looking for your next car.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Very good overall

By JAMES T on 8/21/2017 at 4:09 PM.

overall it was a very good buying experience. Steve Zavatski was great to work with! He was very courteous, knowledgable and helpful. My problems with the dealership were few. They are under construction which may have caused some delays. There were some minor problems with the prep of the car when we took delivery, but we were offered fixes or compensation. When I inspected the car more at home I found some other minor prep problems. Loose or not fully attached: battery terminal cover, radiator top cover, engine top cover and the washer fluid cap. Not a big deal but makes me wonder what else am I not finding?

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great

By jstang2 on 8/16/2017 at 11:24 AM.

This is my 4th car from Brewster Honda always Great ! Steve is honest and professional and knowledgeable id recommend him to my family and friends !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you, Steve

By mjkenyon on 8/16/2017 at 1:20 AM.

I knew I wanted a Honda, it was just a matter of where to get it. My parents had previously bought a car from Steve and recommended I contact him, saying that he was very honest and trustworthy. I found the same. He's also incredibly knowledgeable and passionate about Honda cars. I would buy from Steve again.

I would recommend this dealer.