Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A VERY SATISFIED CUSTOMER

By CANDL on 10/14/2017 at 4:31 PM.

The Dealership was very clean and friendly in appearance. The Salespeople were all very attentive making sure you were being assisted without being pushy. Felt very comfortable in the Dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Nice, quick and smooth deal at the advertised price.

By Edward N Flail, Jr on 7/28/2017 at 11:55 PM.

I had been dealing with another Ford dealer closer to home for a week. They didn't have a truck I liked, but I found one at Hoskins with an advertised price at over $10,000 off MSRP on their website, so I asked my salesman if he could get it at that price. He wanted $4,400 more. I was leaving on vacation the next day, called Hoskins and spoke to Robert Coleman at about 4 pm. He honored the deal, and had a bed liner and trifold top installed, so I was able to pick it up by 6 pm the next day, even though the accessories didn't arrive till 3. Love the truck and had a great experience with Robert. Scott in financing was also a pleasure to deal with. He kept the atmosphere light and got everything done seamlessly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Also a great experience with a fleet vehicle

By HappyFordUser on 7/20/2017 at 7:27 PM.

Ditto on the comments made by another person picking up a fleet vehicle....as I also had a great experience picking up an ARI company car from this dealer. As indicated...some dealers will just throw you the keys to the fleet vehicle that was only drop shipped to them. George was great with his communication....especially with all the computer / tech advances not available in my prior vehicle. It would have taken me forever to figure out voice commands, Bluetooth transfer of phone contacts, keyless entry, etc. The entire process was very fast.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Vehicle Purchase

By Mr. Bojangles on 7/16/2017 at 12:32 AM.

I found Brandon Newell and the rest of Brian Hoskins sales team to be profession and courteous, and answered all of my questions, and they provided information that I was not aware of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great Experience with a fleet car

By Dumbledore6 on 6/23/2017 at 2:48 AM.

Had a great experience picking up an ARI company care from this dealer. Some dealers will just throw you the keys to the fleet vehicle that was only drop shipped to them. George was great with his communication with me prior to receiving my car, as well as being very helpful and efficient when I picked it up! The whole process took less than an hour, which turned out to be 30 minutes faster than it took me to transfer my satellite radio!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Professional, courteous, willing, & transparent

By Troy4067017 on 5/19/2017 at 10:36 AM.

The team at Brian Hoskins Ford in Coatesville, PA, beginning with my internet saleswoman, Marie, was truly outstanding! My experiences in purchasing a new 2016 (demo) Ford F150 could not have gone more smoothly. I commend the entire staff at Hoskins Ford for making me feel welcome and valued as a customer. Negotiations were painless and terms acceptable for both dealer and consumer. And, I left with the perfect vehicle for me, my family, and my work. I HIGHLY RECOMMEND Hoskins for your auto needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One Happy New owner!!!!!

By Happy Chappy on 5/2/2017 at 11:02 PM.

I was looking for a Ford Focus ST3.Brian Hoskins Ford made my dreams a reality.A shout out to Brandon Newell he found exactly what I was looking for.And was very knowledgable and pleasant to deal with.I strongly recommend this dealership to get what your looking for with a fair price.By the way this car is absolutely incredible.Thank You regards Ed S.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By CT2017 on 4/15/2017 at 11:40 AM.

We had a very enjoyable experience at Brian Hoskins. The salesman, Brandon Newell, was very knowledgeable and personable. He made buying the car a very easy and low pressure experience. I would recommend this dealership to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By auddym on 4/11/2017 at 2:01 AM.

I had a very positive car buying experience. Went to just look at the car on Saturday and was told to take it home and drive it, try it out for the weekend. Came back today (Monday) and purchased the car because I loved it! The staff was very friendly and they all shook my hand and thanked me for the purchase and told me to call with questions or concerns. They made me feel like they truly appreciated my business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stopping in and pulling out

By MichaelB on 3/1/2017 at 1:12 AM.

I went to Brian Hoskins ford looking for a used escape. When arrving I met with Bill Tarter and Michael Ciarlone which made the car buying expriance a very pleasurable exprienace. I definitely recommend anyone looking for a new or used car to go see the employees at Brian Hoskins ford. Brian Hoskins employees go above and beyond for their customers from sales to the detailing department getting your new vehicle ready to leave the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Johhny D 2017 F-150

By john dickinson on 2/27/2017 at 3:22 PM.

I have lost count on how many friends and family i have sent to Brian Hoskins ford but i will say i wouldn't go anywhere else!! The way myself and friends have been taken care of in every way from sales to service is just outstanding. Thanks again Mike Ciarlone,Ed Kovatch and Matt Lutter for making this happen for me!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By shauna77 on 2/17/2017 at 2:57 PM.

I went in on 2-16-17 looking to purchase a 2017 Mustang Gt. There customer service was so very helpful in making my decision, I felt very comfortable in how everything was handled. They really worked with me to get me to where I wanted payment wise. I highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

New Ford Fusion

By taylor on 2/13/2017 at 1:42 PM.

I picked up my leased car. Mr. Lichowid made the lease pick up so easy. He took the time to explain the car to me. He was polite, called me back to answer any questions and was more than willing to accommodate my busy schedule. This was an excellent experience at Hoskins. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good experience

By Yesman on 2/12/2017 at 2:59 AM.

Bought a used Ford F-250. Great negotiation. They put the truck on a lift for me to inspect the under carriage. Accommodated all issues with the truck ( floor mates and extra key). Good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Ford Explorer

By New ford Explorer on 1/18/2017 at 3:43 PM.

Just picked up my new 2017 Ford Explorer. I was very pleased with the level of service and professionalism from everyone at the Brian Hoskins Dealership. First class service all the way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and no pressure - Super Outstanding dealer

By C-Maximus on 1/2/2017 at 5:36 PM.

My wife and I wanted to look at a specific car, a 2016 CMAX Energi, White Platinum Metallic Tri-Coat. When car shopping (which we do once every 10 years or so), we let the Lord lead us and just jiggle the door to see what happens. We arrived at the dealership and we were admiring the 69 Mach 1 that they have in the showroom when I started talking to Bill (Tarter) about Mustangs (I have owned 5 over the years) Anyway, we had a great time talking about old Fords and he easily asked us if we were interested in anything. We said yes and Bill brought the car around for us to look at. We test drove the car and then started talking once again with Bill. Earlier, I put in two of my vehicles online for a potential trade. Bill was going to hand us off to Austin for that reason, but we felt more comfortable with Bill. It was not a big deal and there were no hard feelings. Anyway, after some time talking about life and cars and kids, I put in an offer that I though was fair. Bill took the offer to Joe. Joe came out and gave me the "I need to keep the lights on" speech, but basically said the initial price was the lowest he could go. Now, I do a ton of research and that didn't sound right to me, especially with other dealer discounts (volume and customer satisfaction, etc). Plus, it is a CMAX Energi, so the customer base is very small. Anyway, Joe was just doing his job... We ended up splitting the difference and the difference wasn't that much anyway. I really do like hitting my target and getting the best deal possible. However, I think in the long run, splitting the difference will be our best deal because of the great relationships we made during the process. Everyone, including Mr. "You’re breaking my heart" DeMarino was outstanding. We picked up the car the next day...It was washed and cleaned. Full tank of gas (however, they did not charge it fully, so it was plugged in while we went through all the paperwork). We talked with Austin the next day since he has a Fusion Energi. Nice guy and I certainly wouldn't mind dealing with him on any new car purchase in the future, Scot went through all the perfunctory paper work. I had never financed a car before and this deal was 0% @ 72 months (which is amazing). All my other car purchases were cash, but this deal is still cash...only better. Anyway, Scot was patient answering all my questions....no high pressure sales on any of the extended warranties. He just offered them matter-of-factly. However, Ford does need to fix their online purchase / finance system. Only the first 3 pages of 7 printed out, so Scot had to work around that to get all 7 pages printed so I could read them before I signed. I can't say enough about Bill Tarter. He did a great job and had the right demeanor for my wife and son. We are happy and excited with the purchase and believe that the Good Lord lead us to this dealership. We had visited so many and looked at many cars / SUV's including VW (Tiguan), Ford (Escape), Chevy (Spark and Cruze Hatch), Jeep (Renegade) and Buick (Encore). I would highly recommend Brian Hoskins Ford to anyone in the market for a new car. I had also searched far and wide for the right CMAX. I even was looking as far as Virginia and Maryland to find the right car. As an FYI, I was looking at the CMAX Energi since 2013 and we knew exactly what we wanted. We did NOT want NAV because my wife likes her Garmin. We don't need the "upgraded" sound system and we did not need the automatic lift gate (come on, are we getting that lazy?). Matter of fact, we would be much happier with a manual CMAX, rather than a CVT. I think a manual Energi would be the perfect car. My wife wanted the White Platinum and the Panoramic Roof. Her only complaint is that the roof does not open. Anyway, the only options on the car we bought were the roof and the paint. But at least for 2016, the Energi's only come in the upscale SEL. This was the perfect car at the right time for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good Service

By mnf03 on 11/17/2016 at 8:27 PM.

I had a great experience purchasing a 2012 Ford Focus at Brian Hoskin's Ford! Marie DiMassa was helpful and good at keeping in touch - she helped us through the whole process. The car is great and really good quality! However, I did have trouble with the passenger side window when I got the vehicle home, but the service team at Brian Hoskin's fixed it at no charge! They really stand behind their products so I would recommend the dealership to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

2017 Ford Explorer XLT 4X4

By DFlynn1 on 11/16/2016 at 9:37 PM.

I just picked my new 2017 Ford Explorer and George was kind enough to take me through all the new gadgets that are on this awesome vehicle. He was very knowledgeable and thorough. I would recommend this delaership to anyone looking to buy a new Ford!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Brandon and Mike were great

By David Spitzer on 10/31/2016 at 6:18 PM.

Bought a GMC 2500 from the dealership. Well worth the 53 miles I drove to their dealership. Both Brandon and Mike both were friendly, helpful and knowledgeable without any of the usual pressure sales tactics some sales people use. They don't seem to need pressure tactics. Their professionalism and attention to their customer's needs is what sells cars at this dealership.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Expedition

By Craig on 10/26/2016 at 12:21 PM.

George had everything ready ahead of time which made the actual transaction very quick. He went over the vehicles functions and operation in a very thorough and professional manner.

I would recommend this dealer.