Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my jeep all most as much as I love my salesman Wes'nn

By Yourfavoritecustomerkristy on 8/10/2017 at 7:26 PM.

Thank you for helping me get into my dream color purple Jeep Wrangler for such a good price!!! Love it!!! You and your company is wonderful and beat all the competitions prices by far.....it's worth the drive to Brighton!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wes is "My Car Guy"

By jenabner on 8/15/2017 at 2:28 AM.

I have been buying vehicles from Wes since he was the newbie (15+ yrs). He always finds me the best vehicle at the best price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service!

By ebeltowski on 8/14/2017 at 6:41 PM.

I have leased numerous cars and trucks through Brighton Chrysler. Wes Hellmuth is very diligent in finding the best deal for me and is extremely efficient! It has gotten to the point where I just call Wes, he handles everything and all I have to do is go to the dealership, sign and pick up my vehicle (very convenient). Thank you for the great customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Customer Care

By Melissa on 8/14/2017 at 11:02 PM.

Josh Konieczny went above and beyond to make sure I received the best deal possible. He was very helpful and knowledgeable, which made the whole process easy and enjoyable. I highly recommend working with him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great transaction, will do business again!

By Robert Decker on 8/14/2017 at 4:45 PM.

Wes was amazing! Professional, prompt and a pleasure to deal with. He was very helpful and answered all of our questions. The transaction was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding sales person

By Maria on 8/12/2017 at 12:45 AM.

David Wade is my salesman, he goes over and beyond to take care of his customer. I'll never buy from anyone but him! He's that great!!!! He truely cares about you. David and the staff always makes sure you aren't inconvienced, makes your visit hassle free. The dealership will work with you to get you in a vehicle that fits your budget which leaves you a very happy customer. I've previously shopped other dealerships and have never experienced such amazing customer service. Not only will I have David Wade as my lifetime salesman, but also the support of this dealership. Thank you for knowing how to please your customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Easy to work with

By george743 on 8/11/2017 at 5:48 PM.

I worked with Chris Lopez, who was very helpful & avoided the typical annoying pressure tactic. He made the transaction easy & stress-free. Also noteworthy is Chris follows up periodically with phone calls making sure things are working well & offering any further assistance. I recommend Mr. Lopez to any potential buyer.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good Experience, Good Deal

By jbuyer on 8/11/2017 at 4:54 PM.

Looking for a jeep, but not sure which model. Chris helped me to narrow down the options with test drives, specs and such over a 2 week period. He did not try to pressure me into a quick sale, which I appreciated. Finally decided on a Patriot. I was vey happy with the price and payment terms Chris worked up for me. Would recommend Chris and this dealership if you are looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Solid deal through a smooth process

By JStewart on 8/11/2017 at 1:56 PM.

I experienced my first lease transaction through Brighton Chrysler Dodge Jeep Ram and it could not have gone smoother. The salesman Chris Lopez was great to deal with; honest and willing to help make sure I got what I needed out of the deal. They came through with everything they said they would. Thanks again Chris!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Brighton Chrysler Make it Easy

By HappyCamper on 8/11/2017 at 12:43 AM.

Wes takes the time to understand my needs and works diligently to exceed my expectations. He makes the car buying experience Easy and is always straight forward with a high degree of honesty and integrity. I have bought over 15 cars from Wes and the dealership and Matt in the F & I area looks out for me as a customer. Thank you Wes and Brighton Chrysler for being the hometown dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service A++

By champaign tastes on 8/10/2017 at 9:38 PM.

Sam and the rest of the team did everything they could to get the vehicle that I wanted, at the right price for my purse. Thank you for your 'Customer Comes First' attitudes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jeep Compass from Brighton Chrysler

By Bambilina22 on 8/10/2017 at 6:01 PM.

Upon arriving at the dealership, I wasn't sure if I was going to purchase a vehicle. After being shown the Jeep Compass by Brad, I was sold! I came back with a 6 year old Jack who I nanny. We received a lot of attention by Josh who was able to get me into the exact model I was interested in! I was able to drive away that day in it! They included jack in the entire process and even let him assist on putting on my new plates!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wes is the best!

By rvogel44 on 8/10/2017 at 3:59 PM. Helped by Matt Higham.

I enjoy dealing with Wes! Three autos leased in 2017 and many many before. Wes is honest, friendly and all around good person. Matt the closer also is a great person to deal with. I recommend Brighton Chrysler to anybody looking for a new car. Robert

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Pacifica- Outstanding service!!

By Kelly2017 on 8/8/2017 at 10:43 AM.

Chris was amazing at helping my husband and I figure out every possible option so we could drive away in a new Pacifica!!! And we did! Chris was friendly, knowledgable, and really took the time to make our whole car leasing experience easy!! We definitely will be back to see him the next time around!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Brighton Chrysler is AWESOME!

By Loves Purple on 8/3/2017 at 11:17 PM. Helped by All of the employees are great. I can't remember their last names, but I really liked Matt, Mike, Christian, and Shaun, but every employee I interacted with were wonderful..

All the employees are extremely friendly and helpful. This is my 6th vehicle I have purchased from this dealership. I have never been dissappointed with the sales person or service center. The young man I dealt with this time was Josh Konieczny, who was fairly new to the dealership, but I would never have known had he not told me. He was extremely friendly and helpful. I had originally just gone to look at new cars. I ended up buying a 2017 Compass because Josh took the time and patience to let me test drive several different models. I would definitely recommend him to anyone in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Jeep-great service

By Krisilyn on 8/3/2017 at 1:59 PM.

After my fiancé's car was totaled in an accident we were certain we were going to find him another used Chrysler 200. After sitting down with Chris and going over our options and the best deals, we left was a 3 year lease on a brand new Jeep Patriot. We were so happy with the service we received from everyone and Chris was a huge help. We will definitely be back for future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

We bought a new Jeep!

By D Howell on 8/2/2017 at 9:58 PM.

This is our first Chrysler product after many new GM vehicles because we wanted to consider a Jeep. Chris Lopez was very helpful in educating us on the various models, options, and applications. We became sold on a Wrangler and made the decision to purchase one immediately. After we got it home, Chris responded to our questions and we are excited to add a Jeep to our fleet of GM cars. Mike and Diane Howell

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Tdayney21 on 8/2/2017 at 5:09 PM.

Christian was very helpful when i came in looking into getting a jeep. He sat down with me looked at the best options and went through everything that was possible. He made my experience very welcome with how professional he had been. He was very helpful and I would recommend anyone to him in a heart beat.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best salesperson Shaun McCallum

By My sweet and sassy new Jeep on 6/22/2017 at 12:59 AM. Helped by Shaun McCallum, Sandy Touhy.

I was in search of a particular 75th Anniversary Jeep. My salesperson, SHAUN MCCALLUM went above and beyond to find me the EXACT car I've been looking for. The Business Development Manager, SANDY TUOHY, set me up with the best salesperson I've ever dealt with. Thank you Sandy and Shaun for everything. Thank you Shaun for the offering me a fair and reasonable price for the new vehicle. It's too bad the trade in, that the 'used car sales person' first low balled me. I recommend folks that are doing a trade in to educated yourself on the value of your car first. Sometimes the 'used car sales person' just might accidently forget to add the options in on your trade in. But if it weren't for SHAUN, I would have walked out. Shaun....you have a customer for life! It's refreshing to have a male salesperson treat you fairly. (not out to take advantage of you like the used car salesman tried to do). lol Thank you Shaun for treating me with respect and finding 'my' car. You made me feel like I wasn't a picky or demanding customer like all the others I've always dealt with in the past. I know what I want. You didn't try to sell me something else. THANK YOU!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deal on a Journey!

By Cal Stone on 5/10/2017 at 7:05 PM. Helped by Ashton Colborne.

Ashton Colborne helped get us into a 2017 Journey lease Monday. Really good salesman. No pressure, knowledgeable, friendly. And the incentives made the price unbeatable (plus they gave us a great price for our 2004 trade-in). Highly recommended. We've never owned a Dodge, but after checking out Mazda, Honda, Buick, Chevy and Ford, this Journey was a no-brainer for our needs. I'm 6'6", 250 lbs. and usually I can't wait to get out of a vehicle after about 20 minutes. We did a roundtrip to Pontiac yesterday and I didn't want to get out when we got home. I haven't been this happy with a vehicle since I bought my Trans Am back in '79!

I would recommend this dealer.