Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Car purchase

By Aguiar on 9/6/2019 at 1:04 PM.

Excellent experience. Mike Domingos was our sale consultant, he was a refreshing change from past high pressure sales people. In addition he was knowledgeable and answered all my questions. I’d highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By Claire on 9/5/2019 at 6:31 PM. Helped by Jimmy lane.

Derek was the most amazing sales rep! He made purchasing my first ever new car a fun and smooth experience. Would recommend him to others time and time again. Jimmy in finance was awesome too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Kris10s on 8/30/2019 at 2:33 AM.

I highly recommend this dealer. I have bought 5 vehicles over 20 years from Bristol Toyota & have no complaints! I worked with Sharon Jorde & she was awesome!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful, respectful

By Callie on 8/26/2019 at 12:57 PM. Helped by Unfortunately I don’t remember the person who helped with financing but he was great also.

The first thing I mentioned to my husband was how great it was to drive in and look around without someone immediately pouncing on us. When we walked inside the dealership the first person we encountered was Bob Medeiros who was so helpful and I felt like he wasn’t xxxxxxxxxxxx us

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 RAV4 XLE Lease at Bristol Toyota

By jckc on 8/24/2019 at 1:31 AM.

Extremely happy with our lease on a 2019 RAV4 XLE at Bristol Toyota. We have been with them for years and their service department has been great and very accommodating. I want to thank Anthony Silva for making our third lease very easy and the sales manager for working with us. Also, thanks to Kayleigh for getting back to us so quickly and helping us to make an appointment. Bristol Toyota has a very friendly and well trained staff that keeps you coming back. Keep up the great work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding sales team at Bristol Toyota!

By Danny U on 8/20/2019 at 11:52 PM.

Just bought our beautiful and pristine 2017 Highlander XLE from the team at Bristol Toyota! Kerry, our sales rep, was great, and helped us get into the vehicle we wanted for a good price. I would recommend this dealership to anyone looking for a new or pre owned vehicle. Thanks Kerry and the Bristol Toyota team! Danny U.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service great deal very satisfied

By Gmoney on 8/20/2019 at 4:22 PM. Helped by Finance personal we’re great to deal with.

Bristol Toyota make leasing a car a n enjoyable experience great personal and good advice on what to cover on the length of lease , overall I would recommend Bristol Toyota to any of my friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a Toyota Certified Avalon

By DRG+MSG on 8/20/2019 at 2:19 PM. Helped by Derek Camerato.

Top Notch service provided by our salesman Derek Camerato He was very professional,friendly and very knowledgeable of the vehicle.He has a great personality and he made the buying experience an easy one.He is an asset to the Bristol Toyota dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of new Rav4

By Rav4 171 on 8/16/2019 at 10:15 PM.

Wonderful salesmen and finically manager! Very cooperative! I will buy more cars there in the future and recommend Bristol Toyota! I have bought another car rental here three years ago and had very great service since then! I am not associated with any dealership r service center.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Great experience

By mike on 8/12/2019 at 2:29 PM.

Despite a past bad experience from many years ago ....found a specific vehicle at this dealership that was what we were looking for . Was not thrilled about doing any further business but figured i would give it a try. I dealt with Derek and must say even though he is fairly new he got the job done ! Great personality ...exactly what this place needed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

A buying pleasure

By inkman4444 on 8/12/2019 at 2:34 PM.

Great experience! No pressure to buy. I would highly recommend Bristol Toyota! Salesman Mike Domingues was a pleasure to work with! Thank you! Will definitely recommend to family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

good experience

By rocko on 8/9/2019 at 9:19 PM.

Great dealership and excellent staff. Derek was a pleasure to deal with along with his great personality. I will recommend this dealership to family and friends.

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
2   Friendliness
3   Overall Experience
4   Price
4   Quality of Work

My Dry Rotted Tire Experience with Mr.Ron Mathieu

By pts1fn69 on 8/6/2019 at 2:29 AM. Helped by RON MATHIEU Service Writer.

I went to do an independent tire rotation on my vehicle I purchased 3 months ago...The professional at the place I went to refused to rotate my tires starting they were no good...DRY ROT..all 4 tires...he also stated no way this would've never passed inspection...(I had inspection done when I purchased the vehicle by the d[ealership)..This is a CERTIFIED VEHICLE...was on guarantee checklist... when I arrived Mr Mathieu called me into his office space... when I explained he..asked who sold me the vehicle... when I told him he rudely stated He would be right back with Bob Medeiros so he and I could have a conversation about tires!! as he barreled out of his office....this made me very upset causing me to embarrass myself and make a scene...HE THEN ASKED ME TO LEAVE HIS OFFICE HE WAS BUSY...I immediately left and went to front desk where I was then properly assisted....and they did put new tires after some run around...The thing that bothered me most is Mr.Matieu stated that I was acting as though he sold me the car then practically threw me out of his office...I STATED TO HIM THE HE IS A REPRESENTATIVE OF TOYOTA...This kind of behavior should be unacceptable from a team orientated company...I hope the rectify this...wow...I won't ever go there for service ...6

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Truckguy on 7/31/2019 at 5:37 PM.

The manager and salesman was excellent to work with. They listen to your needs and work with you they don’t pressure you like most other dealers. I will definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service Department

By RSM66 on 7/24/2019 at 6:52 PM. Helped by Joanne, David and Victor.

I always bring my Tacoma to Bristol Toyota for regular maintenance and other service as needed. The entire staff are professional, attentive and explain each process and expected cost. They take the time to answer questions and ensure I understand what is needed and what is optional. Recently I had an issue and was invited to come right in, although they were busy, and they were able to quickly address my concern and fix it. Lastly, they do not try to sell you some service you do not need!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Gigi28 on 7/18/2019 at 3:24 PM. Helped by Jimmy.

Kerry, Lynda and Jimmy were fantastic. The whole car buying process with Bristol Toyota was straight forward and they were there to help along the way. I didn't feel rushed or cheated, like I have at other dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman ever!

By SECAMRYBILOTTI on 7/2/2019 at 7:31 PM.

I’ve been purchasing Toyota’s from the same dealership for years; and the best salesman ever! Steve Axtell can not do enough to make sure you are completely comfortable with the whole process!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By Car guy on 7/1/2019 at 4:45 PM.

It was pleasure dealing with Ayane. She handled the process from beginning to end. She also took the time with me and made sure I was comfortable using all the features in my new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love the new Vehicle!

By Tundra1 on 7/2/2019 at 12:40 AM.

Was able to look at, test drive and drive the truck home all in one day! Fantastic! They had the exact truck in the color and model I was looking for!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new truck

By clarson on 7/1/2019 at 5:18 PM.

Excellent service from the minute I walked in the door. I was referred by Lynda Ramsey and my salesman was Bob Medieros. I’m very pleased

I would recommend this dealer.