Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

ive been looking for a 2012-2013 Camaro zl1 to buy. we...

By brookdds on 6/22/2013 at 3:06 AM. Helped by jeff blain and scott monroe.

ive been looking for a 2012-2013 Camaro zl1 to buy. we looked all over the nation for a car, and by chance saw a 2013 zl1 brand new at britain chevy for less than many used 2012 zl1s.i called and talked with both scott and jeff, they were able to answer all my questions and help me finalize my purchase. I would highly recommend using this dealership, and when you do, look up these two great guys.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They were EXTREMELY unprofessional. I took my car up...

By JerricaJustice on 6/17/2013 at 10:08 PM. Helped by Jimmy Ferguson.

They were EXTREMELY unprofessional. I took my car up there(which was running at the time) because it was having starting problems. They called me the next day and said it would cost me almost 600 dollars to fix it because the Mass Air Flow Sensor and the Throttle Cable had to be replaced. The Throttle cable was fine when I went up there but as I went back I noticed it had obviously cut or tampered with. When I asked the manager about this he called me a liar and told me to never come back. I will NEVER go back and suggest you don't go as well. Words cannot explain my frustration.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Needed to purchase a carrier barring for my husbands...

By pammysrobertson on 10/12/2012 at 8:57 PM. Helped by Cody Farnam.

Needed to purchase a carrier barring for my husbands truck and Cody helped me find exactly what we needed very quickly and efficiently with a great attitude.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had tires put on 2002 Expedition. Cody let me drive his...

By linda.campbell on 10/12/2012 at 8:54 PM. Helped by Cody Farnam.

Had tires put on 2002 Expedition. Cody let me drive his truck back to work while they did the mounting. Can't beat that service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Need some parts for my car very fast, was very satisfied...

By Engineergirl on 10/12/2012 at 8:15 PM. Helped by Cody Farnam.

Need some parts for my car very fast, was very satisfied with the service I received from Cody Farnam in the parts department. Will definitely do business here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

I was picking up a courtesy delivery of a company car and...

By JohnH123 on 4/11/2012 at 2:22 PM. Helped by Jeff and Montie.

I was picking up a courtesy delivery of a company car and Jeff and Monte were great to work with. Jeff ensured all the paperwork etc. was in order and Monte gave an excellent demo of the accessories on the new 2012 Malibu. thanks again John Henderson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I felt like Scott and Kevin were being quite honest with...

By littlederby on 2/3/2012 at 9:59 PM. Helped by Scott , Kevin, Sarah.

I felt like Scott and Kevin were being quite honest with me. I also felt they were looking out for my interests instead of just trying to make a sale. I didn't feel pressured at any time from looking to signing the paperwork.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great group of people to work with. One of my most...

By mike monk on 1/18/2012 at 12:07 PM. Helped by Scott Monroe.

Great group of people to work with. One of my most enjoyable vehicle purchases ever. Scott and David provided us with their expert opinions on some of the used vehicles that my wife test drove. After several test drives-we drove away with a vehicle that met our needs and her wishs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Kevin and Scott were outstanding with their help in the...

By sbalt on 12/23/2011 at 7:51 PM. Helped by Scott Brown and Kevin (GM).

Kevin and Scott were outstanding with their help in the purshase of my new Silverado. My many thanks to them and all the employees of Britain Chevrolet. Sincerely, Steven L. Balt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

After buying a used car from Kevin for our son, we bought...

By L.C. on 12/12/2011 at 2:43 AM. Helped by Kevin Bickham and Sarah.

After buying a used car from Kevin for our son, we bought a new car for us the next week. Kevin was such a joy to work with both times. While dealing with him on the first car, he told us about a new car that met our desires. My husband has always been a Corvette lover and could not pass up the deal that Kevin offered for the new Grand Sport. The second sale went as smoothly as the first. Once again, Sarah made payment an easy process. Monte delivered it to our house and spent several hours explaining all of the bells and whistles. We had a great experience with all with whom we dealt. The next time that we are in the market for a car, we will certainly call Kevin again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We contacted Kevin regarding an internet listing for our...

By L.C. on 12/12/2011 at 2:33 AM. Helped by Kevin Bickham and Sarah.

We contacted Kevin regarding an internet listing for our son. The deal was excellent with smooth handling. Kevin was very helpful in finding the right car to fit our criteria. Everything was done to insure our satisfaction and make the deal as convenient for us as possible. We could not have asked for more. In fact, we ended up buying another car from him the next week. Sarah made financing an easy process for our son and us. Monte gave great service when delivering the car to our residence.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In one word - awesome!!! I felt like I was going back in...

By CoachJ on 10/31/2011 at 2:26 AM. Helped by Byron and Misty.

In one word - awesome!!! I felt like I was going back in time when I arrived there. I worked with Byron and Misty and they were the best. They listened to what I wanted and worked to get it. Instead of trying to convince me I needed "extras" they did not up-sell me at all. It has been intimidating for me to go to a dealership in the past as a single female, but this was just the opposite. The prices they quoted me were very fair (I shopped around before going to Britain) and their attitude was just one of 'service' instead of what they could get out of me. Thanks Byron and Misty for a great experience. I will see ya'll again in a few years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Each time I have either purchased or called with a...

By teamlovato on 10/15/2011 at 5:08 PM. Helped by John Montelongo.

Each time I have either purchased or called with a question they have always gone above and beyond to meet my needs. I feel that I never have to question their integrity or desire to put me first. I am treated the same wheather I am making a New Purchase or Used. Thank You Britain Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My husband took me here after a long day. I was not...

By lholla on 10/9/2011 at 12:47 AM. Helped by David, Mounte and Richard.

My husband took me here after a long day. I was not planning on buying a car that night. Well, we bought a car. I will have to say that buying a car at Britain - was one of the most pleasant car buying experiences that I have ever had. Friendly staff - stayed late for us since I was coming from Plano. I would highly recommend this dealer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Well, I hate going ot a dealer ship that seems like there...

By jwbigtex on 9/10/2011 at 12:09 AM. Helped by Sales: Scott, Service: Jimmy Ferguson & Eric, Mr. Britain.

Well, I hate going ot a dealer ship that seems like there forcing everything down your throat like a sick calf the moment you walk in the door. I got the exact opposite treatment at Britain Chevrolet, they started by listening to me and what I wanted which meant everyrthing. They were extremely helpful,attentive, & fullfilling to my needs. All & all a good experience so far. It was easy, I found a vehicle on the internet, I called them and talked to Scott who very helpful in scheduling a test drive and very professional through the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

these guys really went the extra mile to get us into a...

By kreavis on 8/30/2011 at 1:49 PM. Helped by Byron, Scott.

these guys really went the extra mile to get us into a car. the pricing was very competitive. very honest approach. very pleased, i recommend this dealership to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Have never been treated so nice. Didn't have to go thru...

By John M Little on 8/25/2011 at 2:31 PM. Helped by Bryan, Scott, Christopher, David, Monte.

Have never been treated so nice. Didn't have to go thru four or five people to buy a vehicle. All employees have a very positive attitude about helping their customers. Other dealers need to visit this dealership to learn how to treat their customers in making a car deal, it doesn't take all day to buy a vehicle. This is the first dealership that I have been to that I didn't get totally upset with the dealership trying to drag out the deal so that your will concede to there deal. I wasn't told that the deal was only good for today only and that I had to buy today. I will never return to the Greenville or Bonham Chrysler dealership because you almost have to fight your way out if you don't buy that day. They do a very good job of insulting a persons knowledge about a vehicle. Britain Chevrolet is the most positive, respectful, caring and accommadating group that I have any dealings with over the past twenty years. Bryan Britain has taken this dealership and made an 180 degree turn around from the previous owners. It was a complete pleasure to do buisness with them. It was so great that I talked my sister into buying a vehicle from Britain Chev. the day after we purchased ours. She had the same fillings that I had about the prior owners. It was a total pleasure to purchase a vehicle from Britain Chevrolet and I will buy my next one there also. John M. Little 903-455-0383 Greenville Tx 75402

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The sale consultant was friendly and very knowlegable, he...

By bsgoodman on 7/20/2011 at 7:30 PM. Helped by Scott Monroe and Sarah.

The sale consultant was friendly and very knowlegable, he explained everything in detail and made the buying experiance very enjoyable. Sarah in finace was very knowlegable and explained everything in detail so we where made to feel very comfortable, she made sure we understood everything before we sighned our paper work. I would recomend this dealership to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I know I answered "Great" for everything, but...

By Serena101 on 7/16/2011 at 5:41 PM. Helped by Scott Monroe, Richard Lundy.

I know I answered "Great" for everything, but it's true!! My husband, Lynn, and I were absolutely amazed and humbled by the people at Britain Chevrolet treating us so well...like we were actually important. The finance guy was a bit quick, but you never know what's going on - maybe he had a sick child at home. Anyway, it wasn't enough to keep our opinion of BRITAIN Chevrolet any less than "GREAT". We had just bought a truck from Britain, when my husband was the victim in an accident which totaled it - about a month after our purchase. My husband & I were at our friend's place of business the next day or 2 when Lynn mentioned calling Britain back to see if we could get ANOTHER great deal from them. Our friend said, "You'll never get as good a deal as you got with that white truck..." I said, "Lynn, call 'em." Sure enough they had a good deal, alright!!! A newer and bigger truck with more bells & whistles. They had just received it as a trade!! They drove the truck TO US! When that big monster rolled up, I almost couldn't stand myself! I thought, "They're going to try to hammer us on this..." Boy, was I wrong!! Britain was JUST as great as they had been the time before & they were genuinely concerned about Lynn's health and well-being after the accident. God bless the people and OWNER, CEO of Britain Chevrolet. You all run a VERY nice & friendly business which is a breath of fresh air these days. Thank you for making our experience a smooth one. --Lynn & Serena Booth Lone Oak TEXAS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

We bought an Aveo through Scott Monroe, who was...

By Danny Camp on 7/4/2011 at 3:24 PM. Helped by Scott Monroe, David Kelton, Michael Smithey, Mr. Ferguson.

We bought an Aveo through Scott Monroe, who was courteous, honest and very polite. Scott answered all of our questions concerning onstar. David worked with us to keep our business and they all really made an extra effort to sell us this car. Michael was very upfront and friendly while conducting business with paperwork. Mr. Ferguson, in the shop, was courteous and helpful. We will likely return.

I would recommend this dealer.