Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Good, easy, painless experience

By Dave H. on 1/29/2018 at 2:44 PM. Helped by Scott Seiler.

We needed to replace our old truck with a newer vehicle (Transit) and found what we were looking for using CarFax.com. Brondes Ford in Maumee was where the vehicle was located so we used the CarFax application to ask for a test drive. Within 30 minutes we received a response from Scott Seiler at Brondes acknowledging our interest and setting up a time to drive the van. Despite the fact that it was the coldest day of the year and everything was covered with snow and ice, the van was ready for us when we arrived. Scott was very helpful and definitely not high-pressure. We were encouraged to take as long as necessary to decide if the van was what we were looking for... and to ensure that it would fit in our garage (Scott's research on the vehicle specs indicated it should fit - but you never know...) Once our decision was made days later, the sales process was completed without pain and suffering and the vehicle was ready for us - all clean and buffed. We certainly have no complaints and would definitely buy there again.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

great experience

By Kccor24 on 1/27/2018 at 2:43 PM. Helped by Troy.

The people there are very nice. They are very knowledgeable and bend over backwards to make sure you are satisfied. I believe they go above and beyond for all customers. I would highly recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership I’ve worked with!

By Jelster on 1/22/2018 at 5:15 PM. Helped by Bussell, Dan.

I have dealt with several dealerships and shady salesman and never thought I could enjoy my experience so much. Dan Bussell was very genuine and helpful. He and the other staff were very friendly and knowledgeable. I will continue do business here in the future for sure. Thanks Dan!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Total satisfaction

By Gail H on 1/11/2018 at 2:41 PM. Helped by Dan Bussell.

This is my 3rd lease with Dan Bussell, Professional Sales Consultant with Brondes Ford Lincoln of Maumee. Each time he makes the process go as smoothly as possible. From start to finish this whole process with Brondes is 5 stars. Looking forward to my next lease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Lease

By Norm Nitschke on 1/5/2018 at 4:25 PM. Helped by Bill Neumeyer, Eric Eschbach.

Bill Neumeyer of Brondes Ford Lincoln of Maumee was very helpful in comparing 2017 and 2018 models. He was able to demonstrate the advanced technology items I wanted on my new car. I am very satisfied with the outcome!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New Purchase

By osu1993 on 1/2/2018 at 2:50 PM. Helped by Dan Bussell and Tim Ramsey.

Dan Bussell and Brondes of Maumee is a great place to work with in purchasing a new car!! The entire experience was hassle free and easy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sonja

By kycat7 on 12/26/2017 at 2:59 PM. Helped by Sonja Smith.

Great salesperson to work with. We believe she did a great job in finding the vehicle I wanted at a price I was willing to pay.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Experience at Brondes was a 10.

By William Miller on 12/9/2017 at 3:27 PM. Helped by Marc Monroe, Brondes Staff.

I went to Brondes on the advice of a Family member who had purchased a SUV from Brondes. I can honestly say that from the time we walked in the door until the time the purchase of our Ford Escape was complete, we were totally satisfied. Our Sales person Marc Monroe couldn't have been more competent a sales man than he was. During our purchase Marc's objective was "Don't just sell a vehicle, but fit a persons wants and needs to a vehicle." This was indeed accomplished. I might also mention that not only was Marc competent but also everyone else we had contact with at the Brondes Ford Dealership. No doubt in my mind, Brondes gets a Rating of 10 when buying a new Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing and Personable

By acaland00 on 12/4/2017 at 2:14 PM. Helped by Sonja Smith.

Sonja made my lease for my first Ford amazing. I was able to get into the vehicle that I wanted without any trouble whatsoever! She made me the top priority when dealing with me. I will be visiting her again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience!!

By tsundlin on 11/26/2017 at 10:24 PM. Helped by Marc Monroe.

We have always enjoyed our buying experiences at Brondes Ford Lincoln Maumee. We appreciate their expertise in determining the right vehicle for us and locating the vehicle once we identify what model and options we want. Blondes always provides a very enjoyable buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 3rd Ford Edge - Lease

By Nancy Horn on 10/27/2017 at 12:06 PM. Helped by Bill Newmeyer.

My salesman, Bill Newmeyer is very friendly, knowledgeable and goes above and beyond to find the vehicle you are looking for. This is the 3rd Ford Edge I've leased through him - very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mkx 2017 MKX reserve

By Bj48 on 10/20/2017 at 4:05 PM. Helped by Keith Foster.

Bought 2017 Lincoln from Keith Foster, very nice young man. If he couldn’t answer the question,He would go get the answer., He’s there to help you with what meets needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased a truck from Les tansel

By Dan Carothers on 10/5/2017 at 11:58 PM. Helped by Les tansel.

Least the new 2017 from brondes Ford people there were excellent especially less, the guy I bought it from got me everything I wanted without any of the headaches thank you very much

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer Experience

By Mike on 9/26/2017 at 10:53 AM. Helped by Scott Seiler, Jim Holt.

I recently purchased an auto from Brondes Ford Maumee. I must say it was a very unusual experience. EVERYONE at the dealership knocked themselves out to make you feel like you were their most important customer. My salesperson, Scott Seiler was super friendly, helpful and professional, as well as the Finance Manager, Jim Holt. (and believe it , or not) I also received a very fair trade amount. I WOULD NOT HESITATE TO RECOMEND BRONDES FORD L.M. TO ANYONE! I have found my new dealer of choice!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dependable sales rep

By Frank on 9/20/2017 at 8:28 PM. Helped by Bob Larbus, Jim Holt.

Just recently purchased a new Ford Escape, and because of past experience and of Bob Larbus, our sales rep, we only shopped at Brondes Ford in Maumee. Bob properly took care of us, no pressure and gimmicks. Bob knows and is very familiar his product, and as in the past, he guided to our satisfaction with the Escort.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased an Edge

By Amy on 9/18/2017 at 2:50 PM. Helped by Scott Seiler.

Brondes Ford Lincoln of Maumee has great Professional Sales Consultants, they were very respectful and knowledgeable. Purchasing and delivery was very professional. I would recommend Brondes.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service!

By Osiyemi on 9/14/2017 at 11:14 PM. Helped by Sonja Franko.

My wife and I decided we were going to get a bigger car because our family had grown so we decided to go to Brondes. We met Sonja Franko at the entrance of the dealership and it was as if she was waiting for us. I was immediately impressed by how friendly, down to earth and honest she was. She went above and beyond to give us every information we needed to choose the right car and obtain it for us. My wife and I went to buy a car, we not only got the car we wanted, we made a friend. Thank you Sonja. We love our new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase pick up truck

By Brakerf on 9/13/2017 at 10:35 AM. Helped by Brock Upell.

Called Brock told him I was looking for a nice older pick up He called me to tell me he had one We worked out a deal and I bought the truck A couple small things needed looked at and the service dept took care of them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By irish on 9/3/2017 at 7:36 PM. Helped by Bob Larbus, Mary Lantagne.

Well before my lease was up, Bob Larbus contacted me to find out what I wanted to do at lease end, and he went on the lookout for a new car that met my requests. Returning the vehicle and leasing a new one could not have been simpler. I'm a long time customer who plans to stay on a lot longer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice and understanding

By Krazykate on 8/26/2017 at 8:58 AM. Helped by Troy Williams.

My dealer was a man named Troy Williams. He did not pressure me. And even when I had my mind set on the car, he still pointed out the blemishes. He was very kind. And didn't try to take advantage of me. This was my first experience buying a car, and he helped make it really easy and stress free. Also he was willing to work with me despite my financial problems.

I would recommend this dealer.