Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase at Hyundai of Laredo.

By arturobarberena on 12/12/2017 at 5:28 PM. Helped by Angelica Longoria.

It was an excellent experience even with the small hiccup. Excellent price and service. I will be looking at Hyundai again in a few years when it’s time to buy a car for my son.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice

By carloserrano1975 on 12/5/2017 at 5:26 PM. Helped by Joe Salinas.

Great service and friendly atmosphere the variety of merchandise excellent . Thank for the opportunity to drive a new car , I will stronger recommending this dealer ship in the futere

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By alexmanuelprusa on 11/29/2017 at 5:24 PM. Helped by Rossy Santos.

Excellent service from top to bottom. Rossy Santos is a great asset for your company and a great help to future customers. Will comeback for another car purchase here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By miguel.laurel on 11/24/2017 at 5:20 PM. Helped by Eduardo Puente.

Brown Hyundai of Laredo went above and beyond to lead me in purchasing my vehicle. The sales man brought the vehicle to my place of work so I could see what if the vehicle was what I wanted!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Car

By bob1mari1 on 11/24/2017 at 5:20 PM. Helped by Angelica.

Would have loved to get more trade in value for my car, I don't feel that I got enough being that it was 3 years old and with 32,000 miles on it.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Unsatisfied

By bnnavarro on 11/22/2017 at 5:19 PM.

Excellent customer service but hiding amounts to make a sale and not providing what was said and promised. I felt that dealership was lacking a knowledgeable employee to program my vehicle. Had to go out of town and was using my phone with the integrated speaker bcus the car feature was not programmed correctly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Santa Fe

By spena8860 on 11/10/2017 at 5:40 PM. Helped by Angelica.

Excellent service and saleswoman. Made car delivery to my location. I received price I was comfortable with. I bought the car that I had been looking for and wantef.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Survey

By josevelasco5531 on 11/9/2017 at 5:20 PM.

It was good in a lot of ways I will recommend some people to go there very good service and good prices in all cars

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genesis

By norma_magee on 11/5/2017 at 5:20 PM. Helped by Angelica Longoria , Greg Padilla , John.

As always everyone at the Brown Hyundai dealership greets me and stops to ask how I am doing . They always lead me to the correct department when I visit the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!!

By mataeddie_76 on 10/31/2017 at 4:17 PM. Helped by Angelica Longoria.

Great customer service valued my time, willing to work with me, and delivered to me a clean and fueled car!! Will definitely return for service and all my Hyundai needs!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By vonnyleal30 on 10/27/2017 at 4:35 PM. Helped by Rosy santos.

I strongly recommend this dealership I'll definitely will come back in couple of years from now to purchase another vehicle. Completely satisfied and very Happ customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By rmejia1 on 10/27/2017 at 4:25 PM. Helped by Jose Salinas.

The overall quality and service at the Hyundai dealership was excellent. I was amazed at how friendly and quick the salesperson was able to assist me with my car needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By alejandra.v94 on 10/26/2017 at 4:51 PM. Helped by Rossy santos.

Rossy is a very polite and professional employee. She helped me find the perfect price for the perfect car. She welcomed me with a smile on her face and was extremely helpful and answered all of my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By melmo77 on 10/25/2017 at 4:25 PM. Helped by Eduardo Puente, Greg Padilla.

My car buying experience at Brown Hyundai of Laredo was excellent! I had a great salesman who thoroughly explained the features of my Santa Fe. He was friendly and knowledgeable. The finance part of my buy was just as pleasant. Mr Padilla and Mr Puente made my purchase experience a great one!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

santa fe is much better all around'

By rdrg13 on 10/24/2017 at 4:22 PM. Helped by miss longoria sales person was excellent more honest ..

my first hyundia was 2007 tuson. great suv i have over 150000 mi. the santa fe is great roomy good power sound system better than most. the rear seat is better than my 2016.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My esperience

By sandrarobles94 on 10/17/2017 at 4:19 PM.

Overall my experience at Brown hyundai was excellent. The staff was friendly and understanding of my needs. They were very professional and answered all of my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Sophie17 on 10/12/2017 at 5:04 PM. Helped by Angelica Longoria.

Great job on service and attention I got at this dealer ship. Angelica Longoria was very helpful and willing to help me with my purchase. Great job!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience at Brown Hyundai of Laredo

By anai_2002 on 10/1/2017 at 4:20 PM.

The employees at Brown Hyundai of Laredo are very professional and friendly. They helped me completely understand my new vehicle. I really like my new Santa Fe and I'm very happy with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By love_100_92 on 9/29/2017 at 4:26 PM. Helped by Eduardo P.

Great experience will recommend with friends and family. Really happy with the Service and my new car. Eddie was so helpful and did an awsome job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome staff

By frankysony4 on 9/24/2017 at 4:22 PM. Helped by Mr Puente.

The whole staff helped us purchase our new family car Mr Puente was our sales person and he was awesome he helped us answered all of our questions and to this day he still does he will be our go to sales person for future purchases

I would recommend this dealer.