Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Michelle on 10/14/2017 at 10:48 PM.

I was very skeptical about purchasing a new car. Ernie put me at ease by asking all of the questions I had about both my trade-in as well as the new car purchase. He also went out of his way to contact me in regards to any questions I had during the purchase process as well as a few days after I purchased the vehicle. I would highly recommend purchasing your next vehicle from Phillips Hyundai. The entire staff is very honest, friendly and supportive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My first time purchasing a brand new car.

By Brn_eyes1978 on 10/12/2017 at 7:24 PM.

I shopped around with a couple local dealerships while looking for my new car. I ended up at Phillips in Bradley. This was a new experience for me, as I have never been able to purchase a new vehicle until now. The first night I came in (Saturday) I had worked with Robin Beckner. It was really late, the weather was bad, and they were getting ready to close but, he did his best to assist me. I came back that following Monday and was greeted by Ernie Hampton. He was very friendly, patient, and easy to work with. He took his time and made sure I was comfortable with my decision to make the purchase. He never made me pressured or uncomfortable. There were a couple other gentlemen that helped me with my different options, however I cannot remember their names. All in all, everyone was friendly and made for a pleasant first time buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Mac on 10/7/2017 at 5:57 PM.

The whole process of purchasing a new SUV was so easy and our salesman was very nice and helpful. Would definitely recommend others to this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By thompson, jo on 10/5/2017 at 4:45 PM. Helped by Because the dealership was so busy, someone else in finance was called out of the Frankfort dealership. I don't have his name..

I purchased my Elantra last Friday. Though at the time, the dealership was shorthanded, I was taken care of by Gage, who was wonderful. He had to go back and forth with other customers, but I was never neglected. He apologized several times and I told him I understood and that I appreciate his endeavors. Gage is a very conscientious and personal young man. In addition, I appreciate the cleanliness of the dealership, especially the washroom. I would definitely recommend Phillips Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Accent

By Luvmeika88 on 10/3/2017 at 11:40 PM.

Absolutely excellent service and I felt very much at home. Will definately be back for my next vehicle and would recommend this dealership to everyone. Joe and robin are great salesman here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

7th car for the family

By Moreforthefamily on 10/1/2017 at 12:56 AM.

Got a Elantra recently from robin and the experience was easy and fast , great people to work with and they all make you feel like you are family

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service!

By Kimberly Leohr on 9/29/2017 at 8:02 PM.

Zack was very helpful in finding us the right car for our family. He made us feel comfortable with buying a new car. Great guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My review

By Langevin on 9/28/2017 at 4:40 PM.

I went to Phillips in Frankfort and bought a truck years ago and was happy with it. I went to Phillips in Bradley because Larry Chouinard worked there. Larry got us the right vehicle I wanted, at a good price. Very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Women Buyer

By mombuyer on 9/23/2017 at 3:21 PM.

I had an amazing experience at Phillips Hyundai! Being a women buyer isn't always easy, and other dealers made it impossible to be respected until I brought my husband with me. At Phillips I was treated wonderfully and more importantly I didn't need to bring my husband! As I was sitting there all around me I saw others getting the same service. It is so refreshing to know they value their customers. I have a toddler with sensory issues who I brought with me and they were so wonderful with him too. BUYING MY CAR WAS EASIER THAN GETTING MY GROCERIES. I can't say enough great things about my visit. I am loving my car! Gage was my sales person, I would highly suggest him! He held my sons hand at times so I could look closely at the vehicles. He really listened to what I was looking for and focused on making sure he got me into the car I needed and wanted, and did not push me in the wrong directions. My favorite thing was that I was't getting handed off to a million people like at other dealers. Gage was with me the entire time and it was nice. He knew every aspect of my purchase and kept it all organized and when we needed to go to financing or checkout he had everything together and it all went smooth.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Robin was very helpful and explained everything to me.

By faf01 on 9/20/2017 at 11:05 PM.

We've always had Hyundai cars in the family, so I knew what I wanted and they helped find the right pick that would work for me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By Sarah on 9/16/2017 at 4:37 PM.

Joe is an excellent salesman. I was very impressed and will definitely be a return customer. He made what is usually a horrible experience, one that was pleasurable.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Ernie/yes; why no floor mats?

By Carole Kucan Toliuszis on 9/11/2017 at 10:40 PM.

Ernie was great--personable, helpful. Ordered floor mats. Too many Phillips stickers on car. Feels like my car is an advertisement for the dealership--overkill.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Civilwar1 on 9/9/2017 at 3:43 PM.

Well knowledgeable and friendly making our impromptu car buying experience easy. Will definitely recommend Joe and the dealer to friends and family. Love the balloons!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new car.

By LindaMcc on 9/7/2017 at 10:28 PM.

Josh Crawford did a great job for me. He was easy to talk to and he listened. I got the ioniq I wanted and he set up the Bluetooth for me. It was a painless experience. Love my new car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Dealership

By bogold on 9/5/2017 at 2:18 AM.

MR.Chris Smith brought me in and Gage McClure sealed the deal. Gage was as professional and knowledgeable as they come. This is a salesman you want when searching for a new vehicle, just so very helpful and answered all my questions in regard to the sale. Quite honestly this is a person who should be the salesperson you seek out when at Phillips Chevrolet if you want to leave feeling like you purchased the right vehicle at the right price. Also MR.Smith and Gage got me out of the Dealership in a very timely manner knowing i was going to work after the sale. Big Thanks to Gage and Chris

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my New Car and Phillips!

By Michele on 9/4/2017 at 10:24 PM. Helped by Everyone was just Wonderful!!! LOVE the Photos, I forgot the Names!.

Joe is a Great guy! Always there waiting for me, (sorry for that!) He had to drive to get 2 different cars from 2 different dealerships, because of my picky taste... (but hey, get what you want right?) Joe and Wayne were very good at explaining the financing, and Joe offered any help I needed in understanding anything about the New Blue Hyundai Accent SE Hatchback! Joe also helped me in handling the rent a car I had. I was under a lot of stress with a sick Mom and no car, Joe was Great at letting me know daily on where we were with getting the car, and everything else! Really everyone there was a Great Help, and so nice, I REALLY Recommend this Dealership and especially Joe! Thank YOU Joe and Everyone! xoxo Michele

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant

By Linsey Baumann on 9/2/2017 at 2:11 PM.

I usually don't go to other dealerships out of worry that I won't receive as good of service but I was pleasantly surprised when I found a vehicle I liked from them and took the plunge. Joe was really helpful, he knew I was picky but didn't make me feel bad about it. He even drove and picked up my vehicle from another dealership and everything. Between him and Wayne, everything went fairly smooth-something i was grateful for! Car buying is stressful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT EXPERIENCE !!

By Excellent Experience! on 8/27/2017 at 11:40 PM.

We came to Phillips because we had received a flyer in the mail that showed some good deals. We had been looking around for awhile at different dealers and decided to give Phillips a chance. We meet with Ernie and he was a pleasure to work with. We were looking for a car for my daughter and Ernie went out of his way to help her find what she was looking for and to stay in here budget. We loved the fact that Ernie was not pushy or intimidating. Ernie worked very long and hard with us to get the price to where if fit my daughters budget. My daughter is very please with the vehicle and the service she received. We will definitely will come back to Phillips again !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Employees

By Christine Madia on 8/27/2017 at 1:16 AM.

I have purchased several cars in my lifetime and the folks at Phillips in Bradley were amazing. They were patient while I decided what I wanted and then informative and helpful in deciding what plan to use. I ended up leasing a vehicle because it fit with my needs. What a great group of guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Kroner15 on 8/26/2017 at 6:16 PM.

It was very easy and the salesman has the knowledge about the vehicles down. Overall it was very easy and quick. I would recommend philllips to my friends.

I would recommend this dealer.