Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome

By ladyvee74 on 8/17/2017 at 4:37 PM. Helped by Steve Marzo, Bash, Jesse.

Steve Marzo and staff made the experience of buying a car one to remember. There was no pressure and I got what I wanted. My fiancé and I were even sent out solo for our test drive! I liked that! In addition to the price being right (what was advertised online!) the laid back, family feel to the dealership is what confirmed that I was going to buy my car from Browns Leesburg Hyundai. I had visited another Hyundai dealership previously. It wasn't a bad experience however it was not the Brown's experience. =)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

New 2017

By swtmst1 on 8/11/2017 at 4:19 PM. Helped by Steve Marzo.

We had a great buying experience with no pressure and staff that was straight forward and worked within our time requirements extremely well. We were leaving for Maine from VA and had car trouble from service to end of sale the time restrictions we were on were handled expeditiousily.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elantra

By jacklbass on 8/10/2017 at 4:59 PM. Helped by Steve Marzo and Jessie.

It was the best experience I've ever had buying a car. The entire staff was friendly and respectful. I will be back again for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By steve12428 on 8/3/2017 at 4:26 PM. Helped by Steve.

I am very satisfied and very happy I chose to go to Browns Leesburg Hyundai they treated me with respect and gave me a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Service

By mallycraig05 on 8/1/2017 at 4:22 PM. Helped by Vincenzo Carinelli.

Vincenzo Carinelli is one xxxx of a sales man, he really knows his stuff! He knew exactly what kind of car i was looking for and the proper price range to offer. I definitely cannot recommend him enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Sales Experience

By erncal on 7/28/2017 at 4:21 PM. Helped by JIm Maddox and Jesse Hill.

I had a wonderful experience at Leesburg Hyundai. Both my sales consultant and the Manager both went out of their way to find the exact car and color for us. He worked out the best possible deal and trade in of my previous Hyundai. I could not have asked for a better fit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC Dealer FANTASTIC Car

By ccarlin2 on 7/28/2017 at 4:20 PM. Helped by Steve.

Bought a 2017 Sonata 2.0T Sport model from Brown's Hyundai - as the red car sat right there on the showroom floor. A great car at a great price as the staff was great to work with in securing the deal. Would highly recommend the dealership for both purchasing and servicing our car - as this is the second time we've gone to this dealership to buy/lease a car. Pleased in every way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Santa Fa sport

By pjmotion on 7/27/2017 at 4:50 PM. Helped by Steve Mazo , Jesse Hill.

I cannot thank the team at Browns enough for everything they did for me throughout the process of purchasing my new Santa Fa it could not have been less complicated, When my color choice was not on the lot they did not hesitate to find it for me , every question I asked was answered and nothing was too much trouble. I will be back very soon to see the service department !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend!

By ashharper1 on 7/27/2017 at 4:45 PM.

All sales and finance people were so nice, so patient, and got me everything I asked for. Jesse Hill, the GM, made it all happen!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By sebastionsnana on 7/27/2017 at 4:19 PM.

I will recommend this dealership to any of my friends looking to purchase a vehicle, I had a very good experience. My sales associate was very professional and answered all my questions and concern.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Great Buying Experience

By patrickkollar on 7/20/2017 at 4:26 PM. Helped by Steve & Jesse.

This is the fifth new Hyundai I've purchased at this dealership. They've always been fair and honest and have given me exactly what I came for. I will continue to purchase from them in the future.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Got what I wanted

By susanswilley on 7/20/2017 at 4:16 PM. Helped by Larry, Sherman, Jesse.

I did my research and had a limited budget. The dealership did work with me to get the vehicle I wanted. Took quite a few emails back and forth after my initial test drive and subsequent return to discuss actual out the door price. I am very satisfied with my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love My Ioniq!

By jpbullcass on 7/17/2017 at 4:17 PM. Helped by Larry Harrison, Shawn Wilt and Sherman Henderson; all were professional, friendly and knowledgeable.

Love my car and had a very pleasant buying experience. My only comment is that the Hyundai Ioniq should include the cargo privacy cover with the car. This should not be an after-purchase option one needs to buy. This is a small thing; but it looks like this is a missing part of the car's interior. Including it would just present a more complete package to a wonderful car!

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

New car

By njaxson29 on 7/12/2017 at 4:23 PM. Helped by Sherman.

I was not pleased with how they did not follow thru with the trade in paper work within 10 days. I have never had to call to make sure all is good with trade in .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very happy with our purchase!

By trang.huynh on 7/9/2017 at 4:15 PM. Helped by Steve Marzo.

We were not pressure or rush into making the purchase. Our sales representative was very courteous and took time to answer our questions. The finance representative was also very efficient. Eventhough, it was a long drive for us, we would consider coming back to the dealership for our next car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great experience

By trinhbob on 6/29/2017 at 4:27 PM. Helped by Vinny and Jessie..

Vinny and Jessie made the car buying experience very enjoyable. They were patient and very professional in all respects. Will definitely return when we need a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By petermghn on 6/19/2017 at 4:19 PM. Helped by Steve Marso, Jesse Hill and Sherman Henderson.

Really well run dealership. Friendly and helpful service. Product knowledge was excellent and there was no heavy sales pressure. Would recommend this dealership for Hyundai purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Hyundai Elantra

By courtner.clark on 6/6/2017 at 4:29 PM. Helped by Steve Marzo.

I could not be more satisfied with my experience at Brown's. My family had bought a total of 6 Hyundais from the dealership in Fairfax so I went to them on looking to replace my 2010 Elantra which had been totaled while I was down at school because a tree in the parking lot outside my apartment fell on it and crushed it. The vehicles that Fairfax had advertised on their website as being available were actually being used as loaners, but they assured me they could have a vehicle brought to the dealership the next day. 3 days later, they called to tell me they would not be able to get the car I was looking for despite taking a $500 deposit from me. By the time I came to Brown's, I was frustrated by the lack of professionalism at the other dealership. Steve Marzo met me at the door and was incredibly helpful and understanding. I explained to him the model, color, and package I was looking for, and he immediately walked me over to the lot to show me the options that Brown's had. He then asked me what my price range was, and I explained the offer I received from the other dealership. After talking with Jesse Hill, I was told that Brown's would match that price, and he even threw in the cargo tray that Fairfax had included in their price. For the purposes of determining my finance options, I waited to come back that evening with my father. After signing off on all the paperwork, I was able to drive my new 2017 Elantra off the lot, and I couldn't be any happier with the car. I have nothing but good things to say about this dealership and team, and I would certainly recommended them to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase experience

By labh4everbonilla on 6/1/2017 at 4:36 PM. Helped by Eddie Castillo.

The experience was excellent, everything was straight forward, traded my car, Jeep Wrangler and left with a brand new Hyundai Santa Fe Santa Fe Santa Fe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By w.chernowetz on 5/31/2017 at 4:32 PM. Helped by Eddie Castillo.

Eddie was extremely helpful. He showed me all possible vehicles I would be interested in based on what information I gave him about my needs. I would return to this dealership in the future.

I would recommend this dealer.