Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brandon Ozoria is the man

By Mrvolquez1 on 9/13/2019 at 8:05 PM.

Brandon was GREAT at working with me. He should really be promoted to a higher role. He made my experience great! I had some issues with some of the first prices but Brandon talked me into getting an entirely different car than I was interested in. He showed me what some of the features were in the new car and was able to make the pricing work to where I got a newer car at a rate that was just as affordable as the 1 year old vehicle I was originally looking at. Brandon is awesome and I will recommend as many people as I can to come to this dealership. I leased my vehicle and will be back to work with Brandon once it’s that time again!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great customer service

By Gloryanndejesus on 9/13/2019 at 7:49 PM.

My family and I went to buy a new car and Brandon helped us out and was very nice, professional and always kept our best interests in mind. Had a great experience and would definitely recommend him to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good experience

By mkol on 9/12/2019 at 2:59 PM. Helped by Matt Manuele.

I have leased 4 cars and bought 1 car from Bruce Bennett Nissan over the last 15 years. Salespeople are great especially David Reyes-Guerra. Pricing is competitive and service is excellent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, easy, satisfying

By Dman727 on 9/11/2019 at 12:07 AM.

David and Sue were more than helpful in their service. This was my first time purchasing a car from a dealership and they made the experience understandable, swift, and without pressuring me to do so. I'd definitely recommend this place to anyone looking to purchase or lease a Nissan. Drove away today in an extra stylish 2018 Maxima.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!! BEST DEALERSHIP BY FAR!

By Chris.Adams on 9/3/2019 at 1:11 AM. Helped by Seth Robinson Matt Manuele Chris Burkank.

Overall, this dealership has the best deals, sales/service, and always has your back in any situation! Just purchased my 3rd car from them! I would recommend this dealership to anyone especially if you're looking for a better price on top of incredible service! Thanks for all of your help! ( Seth, Jason, Matt, Chris) ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shay was AMAZING!!!!

By Kathycapp on 9/2/2019 at 7:31 PM. Helped by Shay 10STARS!!!!! Top notch guy!!.

It’s hard to express the gratitude i have for Shay He was absolutely amazing to work with He was honest, patient and so knowledgeable. I mostly appreciate how patient he was with me! I made a friend for life. Also in a world where loyalty doesn’t mean much Bruce Bennett really makes you feel special . I’m so glad i walked in that day!! Thank you Shay!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales

By ritaroberto on 8/31/2019 at 1:39 PM.

Bruce Bennett was excellent in all aspects. From my sales person Mark FrackerTo the general manager Jason Reis, they listened my needs & were so accommodating. It was a pleasure doing business there. There was no haggling. This is my 2nd Nissan Murano I have purchased there. I had to drive to this from NY, but it was worth the trip.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New lease

By young on 8/31/2019 at 5:29 AM.

Simply had questions about the options available with my then vehicle and was treated with such patience and respect. Everyone was polite and willing to get me into what I needed, went above and beyond for what was required...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A blessed day with seth robinson.

By Ann on 8/26/2019 at 4:59 PM.

0n august 22,2019 I had the pleasure of practically spending the whole day with One your sales representative Seth Robinson. This person is genuine, He is knowledgeable, he is professional and he makes me want to come back to Bruce Bennett Nissan . If you lose this guy you are going to lose a lot. Seth Robinson i give you💯💯💯% fabulous service . Thank you so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience...

By Jennb52 on 8/25/2019 at 1:09 PM. Helped by Matthew Manuele.

Both my husband and I truly felt that our whole time at the dealership was an A+experience. We can't thank our sales guy David Reyes-Guerra enough for his knowledge of the Nissan product along with his wonderful interaction with us, always keeping our goals and preferences in mind. Our afternoon spent at Bruce Bennett Nissan was a great car buying experience that we both will be talking about in months to come.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By vsr on 8/21/2019 at 6:53 PM.

Our family has worked with many of the dealerships in the Danbury/Fairfield County area and this Nissan dealership is by far the best experience I have had at any auto dealership because of the people who work there. Specifically, Dave Reyes-Guerra walked us through the whole process, the features of the cars, honest pros and cons and most importantly saving the most money during this purchase. At no time was there any pressure to buy and even Mr. Bennett came by to thank us for being there and considering cars at his dealership. Matt and Sue were also great from a financing perspective and made the process quick but informative. Look forward to working with this team again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful Car purchase experience!

By JoAnne Mulligan on 8/21/2019 at 11:29 PM.

Thank you so much David, for a pressure free, awsome car buying experience! I've purchased many cars throughout my life, and felt very comfortable and confident with you. As you know, I've had my eye on this model for 10 years, and thanks to you and your team, my dream became reality. I absolutely love the 2018 Murano Platinum and couldn't be happier! Thanks again and hope to see you again in the future. My Grandson will be looking in a few years! And thanks to Sue as well, for getting all the paperwork processed so efficiently. I will be enjoying my sweet ride for quite a while!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Vincent Kravec on 8/18/2019 at 11:45 PM. Helped by Mr. Robert Furman, Service Manager..

I just had the pleasure of purchasing my 3rd, third, Nissan Pathfinder from Bruce Bennett Nissan. Back in 1996 when I purchased my first Pathfinder I had the pleasure of meeting Mr. Robert Furman, Service Manager. At that time the dealership was called "Bob Sharps Nissan." Mr. Furman has advised me for 23 years on maintaining my vehicle. As a result with my first Pathfinder, I drove for 15 years and put on 267,000. I traded in for another Pathfinder in 2011 and accumulated 120,000 miles on that car. On July 24, I purchased my 3rd. Pathfinder. This was accomplished with the help of Mr. Norbert Rivera, Senior Sales Consultant,. This gentleman advised me on my vehicle of interest and helped me select from the many other fine cars at Bruce Bennett Nissan. ""That was difficult. All excellent vehicles. Mr. Rivera introduced me to Mr. Jason Reis, Business Manager. I appreciate his advice, and we sealed the deal. I was guided to Ms. Susan Demecs who helped me close the deal. Ms. Demecs is an excellent Business Manager and very knowledgeable. It is a pleasure to meet this Bruce Bennett Team of ""PROFESSIONALS !! "" "" THANK YOU !! "" Best Regards, Mr. Vincent Kravec

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Vito99 on 8/17/2019 at 9:43 PM.

Steve and Susan provided great service and were extremely knowledgeable and friendly. I left the dealership today with a feeling of joy and pride the way it used to be when buying a car. Highly recommend!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Another great experience

By Ruca71 on 8/14/2019 at 3:24 AM.

Mark Fracker is amazing. very kind and helpful with costumers, knows how to deal and talk with them. Amazing salesman. Thank you very much for all your help. Really appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience Again!

By cphaughey on 8/9/2019 at 4:44 PM.

Bruce Bennett Nissan always makes getting a new car a quick and painless process. This is my fourth car that I have leased from BBN. I honestly can't ever see myself going anywhere else. Mark was able to offer me different options for what I was looking for and had the car that I wanted ready in no time at all. When I picked up my car, Mark thoroughly went over all of the new additions and features. Mark has also answered any questions that I have had since getting my new car. Amie, as always, made sure that my experience was one that I was happy with. She wants to be sure that you are leaving BBN comfortable in your new car. I always love working with Amie and know that when I go there, I am going to have a fair and convenient experience. Anyone that asks about my car, I recommend BBN!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great

By Melzs on 8/7/2019 at 12:36 PM.

My experience was great. David made sure to show me all the options in my budget. He took his time to show me everything I needed to know about my new car.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dealer misrepresents car asking prices on website

By Bring America Back on 8/6/2019 at 6:00 PM.

My wife and I drove over 2.5 hours to look at a Certified Pre-Owned 2018 Nissan Maxima SL to her totaled car. We met with salesperson Brandon who to compare financials on paper. Dealer added a whopping $1,499 certify fee to the asking price as well as a $499 window etching fee and $91 wheels locks. Any vehicle advertised as Certified Pre Owned with a price stated should already have a certification fee included in the asking price. Fees such as taxes, dmv fees, etc are understandable, but not hidden fees that are then added to the asking price. My wife's previous vehicle was a Certifed Pre Owned Infiniti and there were no such hidden fees when we purchased that vehicle. This is the biggest example of false advertising and misrepresentation I have ever experienced. Let's also mention that this alleged Certified vehicle had cigarette burns all over the interior, a smoke stained headliner, a dislodged speaker grill on the dash, and an engine shield that was heavily damaged. This is not what you would come to expect from a Certified Pre Owned.. When we inquired with the salesperson about these fees, the response was "Well, how would we get someone to come in and look at this vehicle for the higher price?". So, he was basically saying that they should be dishonest and misrepresent the price of the car to get a prospective customer to come in to the dealership. Anyone considering a car should do themselves a favor and shop elsewhere. This dealer does not know good customer service and is unethical and dishonest.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience

By jfp1970 on 7/29/2019 at 3:12 PM. Helped by Matthew Manuelle.

Just a quick note to say thanks to Amie Bennett, Chris Browne and Matthew Manuelle for a painless experience! This was at least my 12th car (between my son, wife and I) that I have gotten at BBN. The process become easier every time. I emailed Amie and told her what I was looking for and within two days, was informed that the car was there and I could pick it up at my convenience. No pushy sales tactics, no hidden costs, just exactly what I wanted at the price I wanted to pay. I was in and out of the dealership in no time. Friendly people, great follow up, and a convenient service department. This team is awesome and I can't recommend them strongly enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nobody Beats Bruce Bennett Nissan

By dcaldwell on 7/28/2019 at 2:54 AM.

Steve and Todd went above and beyond to find us the exact car we wanted and to make us feel 100% satisfied. They were always available to answer any questions we had throughout the process. The car arrived much sooner than expected so that was a nice surprise! Steve is an excellent salesman, and Todd truly cares about pleasing his customers. Extraordinary service from top to bottom! We love our new Armada! Thank you BBN!

I would recommend this dealer.