Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By Safe, kathy on 6/1/2018 at 1:51 AM.

Our sales agent, Adrian, was very knowledgeable and accommodating. Very nice guy to work with. The entire staff made my car purchase effortless. They were honest and fair. I enjoyed the family, no pressure atmosphere. And will definitely recommended their dealership to friends and family. Purchase your next vehicle here! You won’t be disappointed!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By lbotzet on 2/9/2018 at 3:08 PM. Helped by Bruce Cavenaugh.

Incredible hospitality. The professional staff at Automart made my experience of buying a vehicle quick and painless. Mr. Cavenaugh and Mr. Garcia ensured that I will return to Automart for all my vehicle needs. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Customer Experiene

By subaruowner on 2/3/2018 at 6:29 PM.

I had a very good experience buying a 2012 Toyota Prius V five. Adrian was professional and not pushy, as was the rest of the sales and management team. They secured a loan with a great interest rate through a local credit union. They treated me in a very fair and professional way.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Flexible

By Smiley on 2/3/2018 at 1:29 AM.

Automart came highly recommended and I expect quality mechanical service from my new vehicle. Mr. Garcia was courteous, professional, very knowledgeable, sharp with paperwork and yet still flexible with my sale. I had lost my driver's license and had to renegotiate my loan. He understood and worked with me and my mother. The entire staff was friendly and polite. I will definitely use Bruce Cavenaugh Auto Mart in the future and recommend it to friends based on my experience.

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
2   Price
4   Quality of Work

Class act salesman

By Donna123 on 2/2/2018 at 2:53 AM.

We had shopped the biggest part of the day and hadn’t seen anything that we found appealing. The weather had been bad most of the day while we riding around the lot Adrain Garcia found out basically what we were looking for and showed us very close to we were looking for . He is a class act when looking for a vehicle..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Keith C. on 1/29/2018 at 9:48 PM.

I had a great experience with Adrian and everyone I worked with at Bruce Cavanaugh's. I appreciated how they took the time to understand what I was looking for and helped me find the perfect car. I would highly recommend them to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience!

By Fredlawbest on 1/28/2018 at 6:53 PM.

Wonderful staff! Very informative about the vehicle and option. No pushy sales people, Best car buying experience ever! I will visit again for future purchases. I will recommend to others!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Grateful

By Blessed on 1/25/2018 at 1:45 AM.

My experience today, was truly an unexpected blessing. I am so grateful for the gentleman who works here Adrian, Matt, Ronnie & of course the owner himself Mr. Cavanaugh all I can say is Thank you, Thank you for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Matt and Adrian are awesome!

By Katherine on 1/24/2018 at 6:03 PM.

We had a fantastic experience with Matt and Adrian. Their dealership is efficient and honest with a great selection, and their follow-up and follow-through is impeccable. Adrian is a great point person for every question we have had so far. We love our Lexus and would 10/10 recommend this dealership and these guys to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By Christopher McAfee on 1/20/2018 at 10:58 PM.

I shopped around to five different places before finally deciding on Bruce Cavenaugh and dealing with mr. Adrian. Never have I seen a group of guys work so hard to get you into a vehicle, to get you the deal you want, and get you a deal you can afford. I recommend this to anybody looking for new or used because I will definitely be going back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good people, great price!

By Gordon James Rock on 1/15/2018 at 12:29 PM.

This is my 2nd vehicle from Automart. I went there the first time for the price, and came back because of my experience. A discount on oil changes from their service center is just icing on the cake!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent & timely service!

By Jeff & Tenna on 1/2/2018 at 10:55 PM.

Excellent! Great people to deal with. The vehicle was extremely clean (all dealerships doesn't clean their vehicles before offering to sale ???). Really enjoy my new ride🤗 Brought back for minor repairs - extremely good to work with.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Thanks Brian

By TH123 on 12/30/2017 at 2:29 AM.

Brian was great with my car buying experience. Minimal pressure yet knowledgeable and helpful. My overall experience was easy going and hassle free. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finding the right dealerships

By Jdhoover6 on 12/19/2017 at 10:01 PM.

Stopped in st the dealership looking for a car for myself and my employee The salesman Brian was so helpful and spend time explaining so much to us . I am really considering the cars he showed us and going back right after Christmas . I have been to a few dealerships in the Willmington area and they were the most Helpful thank you Brian see you next week

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Looking For a clean car

By Brian.cavenaugh on 12/19/2017 at 4:11 PM.

My wife and I were impressed wit brains patience, and knowledge of your cars. He was very helpful with our pickiness. We enjoyed dealing with brian.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Excellent staff and nice vehichles

By Martyontime on 12/15/2017 at 4:06 PM.

Brian was our sales person and he was very kind and took his time with us till I find what I was most comfortable in. Thanks again! Ill be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super great people. Easy and pleasant buying experience.

By FortySix&Two on 12/14/2017 at 12:52 AM. Helped by Robbie Penningron.

The buying experience was easy and pleasant. Adrian, Matt and Robbie are very nice people. Professional and laid back environment. Not pushy or aggressive. I did not feel pressured. Did not have to spend most of my day there to get things done. They let me take my time test driving the auto. Just a great smooth transaction overall. Would do business with again. A++++

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VERY PROFESSIONAL!!!

By apederson7 on 12/13/2017 at 4:49 PM.

I highly recommend going to see Brian! He was very professional, and extremely helpful. Brian took his time in helping my family and I find the right vehicle! Being I have two boys, I expected a lot from Brian that day! He didn't once hesitate to not answer any of my questions, and at the end of the day I was going home with my boys in our new vehicle! Thanks Brian for all your help! Easy paperwork, and financing options! GO SEE BRIAN TODAY!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent customer care.

By tomegun55 on 12/11/2017 at 4:44 PM.

I purchased a SUV from Bruce Cavenaughs auto mart in November. From Brian Charlesworth. I was very pleased with the options the sales person gave me, He took his time to show me all the suvs I was interested in , and was courteous through out the process . We picked the suv we liked and he gave us a good price. By the time we finished the paper work it was full of gas and clean, and ready to go. Not only was the experience hassle free, he called a few days latter to make sure everything was ok. great job! nice people to deal with. Brian took care of us even after the sale. That's how you do business. show interest after the fact! I will buy another car for my son TAM, that is going to Duke next year!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Not pushy

By Ljw on 10/27/2017 at 2:48 AM.

I drove this vehicle and we talked about price. It was straight forward with the man in charge (none of that “wait here I’ll see what I can do” stuff). We couldn’t make the deal then, but a month later I was impressed with everyone working together to help get the deal done. Also, felt that I was respected as a woman. Everyone is exceptional!! Thanks guys!!!

I would recommend this dealer.